We had a problem putting our sofa together and they were brilliant. They picked up the one with the fault made another one at the warehouse to ensure there was no problem and then redelivered. Definit... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We had a problem putting our sofa together and they were brilliant. They picked up the one with the fault made another one at the warehouse to ensure there was no problem and then redelivered. Definit... もっと見る
企業が回答しました
We were a little worried about buying such a big item unseen but couldn’t resist the extra 20% off. We chose the Havana set and are delighted with the quality. Unfortunately, a chair was damaged on ar... もっと見る
企業が回答しました
High quality product, so thrilled with it! Everything was carefully & safely packed so it arrived in perfect condition. Great customer service. I changed the order soon after placing it - wasn't an is... もっと見る
企業が回答しました
We had been looking for a garden corner sofa with a fire pit for months, but everywhere else was double the price. We were slightly nervous about ordering "unseen," but we needn't have worried. The... もっと見る
About Oasis Home & Garden Creating Beautiful Outdoor Living Spaces At Oasis Home & Garden, we specialise in sourcing premium garden furniture that combines exceptional quality, comfort, and style at outstanding value. Unlike many retailers, we don't simply purchase large volumes of stock. Every collection is carefully selected by our experienced team, ensuring it meets our high standards for: Exceptional comfort Long-lasting durability Premium materials Contemporary design Outstanding value for money Our mission is simple: to help customers create beautiful outdoor spaces without paying inflated high-street prices. Whether you're looking for a stylish dining set, a luxurious corner sofa, or a relaxing lounge collection, you'll find carefully chosen furniture designed to enhance your garden for years to come. Why Choose Oasis Home & Garden? Handpicked Quality Every range is personally selected by our expert team for quality, comfort, and durability. Exceptional Value Premium garden furniture at highly competitive prices. Fast & Reliable Delivery Efficient nationwide delivery service across the UK. View Before You Buy Visit our showroom and experience the quality firsthand. Exclusive Collections Our stock changes regularly, offering unique opportunities and limited-availability products. At Oasis Home & Garden, we're proud to be a genuine family-run business offering real value, expert advice, and outstanding customer service. Transform your garden. Relax in style. Enjoy exceptional value. Delivery Information We offer delivery to Mainland England and Wales for £69. Delivery Surcharges Northern Ireland: Please get in touch with us for a personalised delivery quotation Isle of Wight: Please get in touch with us for a personalised delivery quotation Scotland: Please get in touch with us for a personalised delivery quotation Please note that deliveries to certain locations may take longer than our standard delivery times. How Delivery Works Depending on your location, your order will be delivered either: Kerbside on a pallet, or Via a one-person delivery service Delivery methods are determined by location and cannot be selected at checkout. Prior to dispatch, our team will contact you to arrange a suitable delivery date. Delivery times are typically between 8:00 am and 8:00 pm, and a signature will be required upon receipt. Deliveries cannot be left unattended. Please note that pallets are not collected and remain the responsibility of the customer for disposal. Failed Deliveries If a delivery has been scheduled and you are unavailable to receive the goods, a failed delivery charge of £89 WILL apply to cover courier costs. In rare circumstances, a courier may attempt delivery without prior notice. If this occurs and you are unavailable, no failed delivery charge will be applied. Delivery Support For non-urgent delivery enquiries, please contact us by email, and we will respond within 48 working hours: info@oasishomeandgarden.co.uk For urgent assistance, please call us on 01202 130607. After Delivery Product Inspection We kindly ask that all customers inspect their furniture within 48 hours of delivery. This allows us to resolve any issues quickly and efficiently should they arise. Damaged or Faulty Items If your order arrives damaged or develops a fault, please notify us within 48 hours and before disposing of any packaging. To facilitate returns or replacements: All items must be suitably packaged for collection. Original packaging should be retained wherever possible. If original packaging is unavailable, customers must provide packaging of a similar standard at their own expense. Returns & Refunds We want you to be completely satisfied with your purchase. Your Right to Return You may return your order within 30 days of delivery, provided you notify us within 14 days of receiving your goods. Return Conditions Items must be unused and in resalable condition. Products must be returned in their original packaging. Customers are responsible for arranging the return of goods. If preferred, Oasis Home & Garden may be able to organise collection on your behalf, subject to a £120 collection fee. Upon receipt, all returned items will be inspected. Should any additional costs arise due to damage, misuse, or inadequate packaging, we will notify you before processing your refund. Customer Reviews If you're delighted with your purchase, we'd greatly appreciate your feedback. Your reviews help us continue improving our service and assist future customers in choosing Oasis Home & Garden with confidence. Please consider leaving a review on Facebook or Trustpilot after receiving your order. Your Trusted Source for Quality Garden Furniture at Unbeatable Prices!
Unit 85 Ringwood Road, BH14 0RH, Poole, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Our second order from Warehouse because the first sofas we ordered a few years ago are aging really well. Very prompt delivery, well packaged and comfortable table and Chairs.

Oasis Home and Garden からの回答

Oasis Home and Garden からの回答
Really happy with the Barbados sofa set. Delivery 11 days after ordering. All packed/wrapped really well. No faults at all. Would definitely recommend.

Oasis Home and Garden からの回答
Excellent service from ordering to delivery . Received a phone call to arrange delivery and on day of delivery was given a 2 hr slot . Sun loungers arrived packed well , the delivery man was very polite and helpful . Very happy with my purchase and would not hesitate to order again

Oasis Home and Garden からの回答
Excellent communications every step of the way even when I couldn’t make the chair recline , they came straight back and told me how to do it . Lovely people on the end of a phone … a pleasure to deal with.

Oasis Home and Garden からの回答
Ordering online was easy, delivery confirmed and updates provided on the day. Really happy with purchase of garden set, thank you

Oasis Home and Garden からの回答
The goods arrived when promised - by a friendly delivery driver.
And the goods are exactly as described.

Oasis Home and Garden からの回答
Beautiful furniture as described. Efficiently delivered and well packaged. Looks fabulous on our patio, lovely and sturdy. We are just awaiting some good weather!

Oasis Home and Garden からの回答
Very helpful company. Order received before estimated time and delivery man helpful with advice. No problem for them when short of 2 cushions. Asked for photos and then processed the cushions straight away. Cassie was very helpful.

Oasis Home and Garden からの回答

Oasis Home and Garden からの回答
Just received my outdoor furniture. Absolutely delighted. Fabulous. Thank you for such a good service. Highly recommend.

Oasis Home and Garden からの回答
Prompt delivery, furniture value for money. I had a query, phone answered immediately by Antony & issue, my mistake, was resolved with good humour.

Oasis Home and Garden からの回答
Received lovely garden furniture today and very happy with it. Excellent communication and delivered when advised.

Oasis Home and Garden からの回答
We were a little worried about buying such a big item unseen but couldn’t resist the extra 20% off. We chose the Havana set and are delighted with the quality. Unfortunately, a chair was damaged on arrival but we followed the company’s guidelines (of sending in photos and concerns, within 48 hours) and agreed on a replacement chair being sent. Delivery firm were efficient. Great customer service and great service. So much so, that we have pre- ordered a matching reclining armchair and table set. Very happy!

Oasis Home and Garden からの回答
Purchased in February, Havana table / chairs for 6, excellent quality and colour. Great customer service, from purchase to delivery. I was able to pick a delivery date, contacted on the day of delivery and it arrived on time. The driver was very helpful.

Oasis Home and Garden からの回答
I would highly recommend this company, quality is outstanding, price good and service is 10/10

Oasis Home and Garden からの回答
Great item, great quality, delivery was booked in, but called later to reschedule a day later, no issue, still arrived within the 10 days it was advertised to arrive,

Oasis Home and Garden からの回答
Don’t know weather my last review was sent ordered garden set from this company I put name post code as I live in Northern Ireland accepted my payment I waited for order to be confirmed I contacted them said I had to pay 100 pounds postage once they accepted my order they accepted my payment should not have accepted my payment I thought they should have stood over there agreement or else don’t accept final payment on there payment form I thought they must post to Northern Ireland when accepted my payment thanks
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。