What a brilliant experience ive had dealing with this company. The garage was paid the same day as soon as my repairs were authorised. Robyn was very helpful while dealing with my claim. Would definit... もっと見る
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レビュアーのコメントを見てみましょう
DO NOT USE THIS COMPANY THEY WILL SCAM YOU THEY ARE RUDE DISCUSSING PEOPLE trying to cancel a policy ( trying everything they can to avoid doing so they can just take your money look at other revie... もっと見る
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Excellent, efficient and very professional service, every person I spoke with were so pleasant and courteous. Big thanks to Curtis and Ndey for taking me through the process step by step, covering ev... もっと見る
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Aneesah on warranties really helped me out today. She sorted me out with a good warranty and service plan. Explained everything clearly and answered all my questions. Thank you for the great service I... もっと見る
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企業情報
当該企業による記述
Finding a warranty product that suits you could be what saves your car when you most need it. That’s why we offer different levels of warranty cover to suit different drivers. Take a look at our website to find out more!
連絡先
Kingsgate House, Wellington Rd North, SK4 1LW, Stockport, 英国
- 0330-818-3064
- hello@warrantiesuk.com
- warrantiesuk.com
4.5
優良
173件のレビュー
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lisa
Lisa, the lady I spoke to was very friendly and very helpful. She talked me through everything so I could understand what was going on and when. She also understood when I said my head was all over the place. I loved speaking with her
2025年9月9日
自発的なレビュー
Warranties UK からの回答
Hi Phil, thank you for your lovely feedback! We’re so pleased to hear Lisa was able to make things clear and easy to follow while being so understanding. We’ll be sure to share your kind words with her – she’ll be delighted to know she made such a positive difference.
Lisa was an absolute star to deal with
Lisa was an absolute star to deal with, couldn't recommend enough
2025年9月5日
自発的なレビュー
Warranties UK からの回答
Hi Connor, thank you for your lovely feedback! We’re so glad to hear Lisa was such a star to deal with — we’ll be sure to share your kind words with her. Your recommendation means a lot to us!
It was so easy to sort out and at a…
It was so easy to sort out and at a great price I can’t remember the name of the women who worked on the phone she was from Liverpool and helped me out so much so thank you to her
2025年9月5日
自発的なレビュー
Warranties UK からの回答
Hi Leon, thank you for sharing your experience! We’re so pleased to hear everything was easy to arrange and that you found great value in the cover. We’ll make sure your thanks are passed on to our Liverpool colleague – she’ll be delighted to know she made such a difference.
Easy company to deal with
Easy company to deal with. Where very informative. Explained the warranty cover very well. I taken a 5 yrs warranty cover and the price was also affordable for the extensive works it covers. Would highly recommend.
2025年8月22日
自発的なレビュー
Warranties UK からの回答
Hi Michelle, thank you so much for your wonderful feedback! We’re delighted to hear that you found the process easy and informative, and that the 5-year cover gave you both peace of mind and value for money. We truly appreciate your recommendation and look forward to supporting you throughout your warranty.
Warranties UK からの回答
Hi Charlotte, thank you for your kind words! We’re so pleased to hear you found our service fast and reliable. We really appreciate your feedback and look forward to being here whenever you need us again.
Had a good experience with Ndey sorting…
Had a good experience with Ndey sorting out my warranty, had good conversation and was very helpful with setting up the warranty. Great service and very responsive. Looking forward to renewing my warranty
2025年8月13日
自発的なレビュー
Warranties UK からの回答
Hi,
Thank you for sharing your experience! We’re so glad to hear that Ndey was helpful, responsive, and made setting up your warranty such a positive process. We’ll be sure to pass along your kind words to her. We look forward to assisting you again when it’s time to renew!
Best regards,
The Warranties UK Team
Stella has been so great!
I can’t thank Stella enough for her outstanding customer service. She’s been nothing but helpful every step of the way. So patient and professional. The warranty itself has been a lifesaver I’ve had a bit of bad luck with my car this past year, and it’s saved me so much money in repairs.
2025年8月11日
自発的なレビュー
Warranties UK からの回答
Hi Jennifer,
Thank you for your wonderful feedback! We’re so pleased to hear how much Stella’s patience, professionalism, and outstanding service have meant to you. It’s also great to know your warranty has been such a help during a tricky year with your car. We’ll be sure to share your kind words with Stella – she’ll be delighted!
Best regards,
The Warranties UK Team
Ndey was very helpful and very patient…
Ndey was very helpful and very patient with me 10/10 for her and the company 👌🏾
2025年7月25日
自発的なレビュー
Warranties UK からの回答
Hi,
Thank you for your fantastic feedback! We’re delighted to hear that Ndey’s patience and helpfulness made such a great impression. A 10/10 means the world to us, and we’ll make sure Ndey knows how much you appreciated her support.
Best regards,
The Warranties UK Team
I had a wonderful experience with Lisa…
I had a wonderful experience with Lisa today. Lisa was very helpful, friendly, and explained everything clearly. Lisa's knowledge and expertise helped me find a great policy that works for me. I’m very thankful to for making my dream come true!
2025年8月5日
自発的なレビュー
Warranties UK からの回答
Hi Chris,
Thank you so much for your wonderful feedback! We’re delighted to hear that Lisa was able to help you find the perfect policy and explain everything so clearly. We’re proud to have her on our team and will be sure to pass along your kind words. We’re so pleased we could play a part in making your dream come true!
Best wishes,
The Warranties UK Team
Great experience
Usman talked me thru the explanations of the types of warranties that were available.
Usman extremely patient, has great customer service skills and is a credit to his company. Felt comfortable and safe in the knowledge that Usman had an understanding of my circumstances and was very accommodating and supportive and friendly. This guy deserves 10 out of 10 gold stars. Spot on
2025年7月4日
自発的なレビュー
Warranties UK からの回答
Hi Nicky. Thanks for sharing and your kind words! Usman sounds amazing—patient, supportive, and really caring. Glad you felt comfortable and well looked after!
I had a wonderful experience with…
I had a wonderful experience with Bradley. He was very helpful, friendly, and explained everything clearly. He helped me find a great policy that works for me. I’m very thankful to for making my dream come true!
2025年6月19日
自発的なレビュー
Warranties UK からの回答
Thanks for sharing, Mariya! Bradley sounds like a star—glad he made the process smooth and helped you find the right policy. If you need anything else, just shout!
Car broke down
Car broke down, needed a new part, warranty wise were quick and effective with paying. Car went into the garage Monday and Wednesday all works done and paid for.
2025年3月17日
自発的なレビュー
Warranties UK からの回答
Thank you, Laila! We're glad to hear that your claim was handled quickly and efficiently. Getting you back on the road with minimal hassle is exactly what we aim for. 🚗🔧
paid quick and very help full
2025年3月19日
自発的なレビュー
Warranties UK からの回答
Thanks, Reza! We're pleased to hear that you found our service quick and helpful. Your feedback is greatly appreciated! 🚗✅
Absolute joke of a company
Absolute joke of a company. Rinsed me for £500.
Garages won’t touch these people!
Had me wasting my time trying to find a garage willing to work with them.
Had me jumping through hoops to claim only for it to be rejected,
May as well have tossed £500 out of my car window
2025年3月18日
自発的なレビュー
Warranties UK からの回答
Hi Matt,
We’re sorry to hear about your experience. We aim to make the claims process as smooth as possible, but as with all warranties, certain parts—such as the DPF (Diesel Particulate Filter)—are not covered under the policy.
We provided you with a list of VAT-registered garages that may be able to assist, but if a garage is unwilling to work with a warranty company, customers do have the option to pay for diagnostics upfront and claim back any covered repairs.
We understand this was frustrating for you, and we’re always looking for ways to improve. If you’d like to discuss your concerns further, please reach out to our team at 0330-818-3064.
Regards,
Warranties UK
Efficient service of exhaustive cover…
Efficient service of exhaustive cover with excellent value. I couldn't be more satisfied. The representatives provided a comprehensive warranty perfectly suited to my financed vehicle at a remarkably competitive price.
Communication was prompt and friendly throughout the entire process, and the agents answered all my questions with expertise. Now I can enjoy driving my new car with complete peace of mind, knowing I'm protected by such thorough coverage. Highly recommended
2025年3月10日
自発的なレビュー
Warranties UK からの回答
Thank you, Conrad! 🌟 We're delighted to hear that you found our service efficient, comprehensive, and great value for money. Our team works hard to ensure our customers get the best coverage and peace of mind, so your feedback means a lot! Enjoy your new car, and drive with confidence knowing we’ve got you covered. 🚗💨
Let us know if you ever need anything—we’re always happy to help! 😊
I was Mis sold a warranty I thought…
I was Mis sold a warranty I thought would cover repairs to my new car. 6 months old it needed repairs of £8,000 clearly not me that caused this. The warranty Company offered to pay £500 not sure what kind of warranty that is. No labour hours included that’s it. I was then advised I needed £650 of advisories after a free service these were of course denied to be recouped . Was told I’d receive my diagnostic fees of £120 back still waiting. Very rude when you need to speak to someone but very pushy when signing you up. I wouldn’t bother after the experience I have had.
2025年3月5日
自発的なレビュー
Warranties UK からの回答
We’re really sorry to hear that you’re unhappy with your experience. We completely understand how frustrating car troubles can be, and we appreciate you reaching out to us.
When you first contacted us on January 23rd, 2025, we responded straight away and asked for details about your claim. From the evidence you provided, it looks like the issues with your car had been ongoing since June 2024, and in July 2024, the dealership advised you it was okay to keep driving. We’re really sorry if that advice led to further problems.
On February 4th, 2025, you sent us a repair estimate for £8,104 and a £120 diagnostic invoice, but also mentioned that a friend had done the work for around £700. We asked for a receipt to see if it could be covered, but unfortunately, we never received one. We also noticed that the service report included tyres and brake discs, which aren’t covered under the warranty.
While we aren’t required to cover the £120 diagnostic fee, we do sympathise with your situation. If there’s anything else we can do to help, please don’t hesitate to give us a call at 0330-818-3064—we’d be happy to talk things through.
Avoid avoid avoid!
Avoid avoid avoid!!
Still waiting for cancellation to go through but yet still take funds from you. I have email confirming they are cancelling yet no refunds
Avoid this company
2025年3月1日
自発的なレビュー
Warranties UK からの回答
Hi Ashley,
Thank you for your feedback, and we’re truly sorry to hear about your experience. We completely understand your frustration, and we want to clarify that refunds are processed through our third-party platform partner, Bumper. As this is beyond our control, we kindly ask that you reach out to their customer service team for assistance with your cancellation and refund.
We deeply apologise for the inconvenience caused, and we’re hopeful that Bumper will resolve this promptly. If you have any other questions or concerns, please feel free to contact us directly.
We would also kindly ask if you could consider removing your review or updating it once the situation has been resolved.
Thank you for your understanding and patience.
Helped towards cost of customers repairs
Helped towards cost of customers repairs.
Paid on day of invoicing.
No problems
2025年2月20日
自発的なレビュー
Warranties UK からの回答
Thank you for the great review, David! We're pleased to hear everything went smoothly and that we could assist with the repairs. We appreciate your feedback and look forward to working with you again! 😊
Top guys and girls
Top guys and girls, easy to speak to and very informative. Go the extra mile when asking and friendly too. 10/10 service.
Hayden
2025年2月19日
自発的なレビュー
Warranties UK からの回答
Thank you for the fantastic review, Hayden! 🌟 We're so glad to hear that you had a great experience with our team. Your feedback means a lot to us, and we truly appreciate your kind words. 10/10 service all around! 😊
Great experience and Service
Great and stress free experience, I had no trouble making the claim and it was paid directly to the company in a timely manner. I would carry on using them.
The customer service advisors were friendly and helpful. Thank you!
2025年2月3日
自発的なレビュー
Warranties UK からの回答
Hi Mel,
Thank you for your wonderful feedback! We're so pleased to hear that your experience was smooth and stress-free. It’s great to know that making a claim was easy and handled promptly. Our team always strives to provide friendly and helpful service, so your kind words mean a lot!
We appreciate your continued trust in us and look forward to assisting you in the future.
Best regards,
The Warranties UK Team 🔧🚗
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