Melissa was very courteous and helpful and assisted me in every step of the claim, and even followed up with me afterwards to make sure I was happy with it. She was wonderful. I only wish that the onl... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Melissa was very courteous and helpful and assisted me in every step of the claim, and even followed up with me afterwards to make sure I was happy with it. She was wonderful. I only wish that the onl... もっと見る
企業が回答しました
I thought I needed to use this service to get my warranty claim submitted with Kohler, which was definitely not the case. Probably my fault. The internet can be tricky. I did question the credit card... もっと見る
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Melissa acted promptly to get our claim attention with Grohe. She kept updating us all through the process, and we had a very positive outcome. Grohe sent us a new kitchen faucet at no charge in just... もっと見る
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Melissa Clifford with Warranty Valet was extremely prompt and always courteous, let alone knowledgeable, regarding my recent Delta shower head warranty replacement. She always kept me informed along t... もっと見る
企業が回答しました
Warranty Valet is a reputed service provider which provides the customers peace of mind about their purchases by streamlining the warranty process for them. Warranty Valet operates as a bridge between consumers and manufacturers with a team of committed experts, delivering a simple and straightforward warranty claim experience.
311 Ranch Rd 620 S Suite 211, 78734-4776, Austin, 米国
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100%に回答しています
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Warranty Valet provided timely help with a warranty claim. The product was replaced with no hassle. Very courteous and quick response time.

Warranty Valet® からの回答
Melissa was very courteous and helpful and assisted me in every step of the claim, and even followed up with me afterwards to make sure I was happy with it. She was wonderful. I only wish that the online form did not let you leave it until you had completed the form because I had to go back in twice to complete things that I missed in. One of those times I had to start all over again, which was frustrating.

Warranty Valet® からの回答
If I could give this company 0 stars, I would.
I mistakenly believed this company was associated with Under Armour because I was trying to contact Under Armour about an issue with a pair of shoes. I signed up for the free trial and submitted a claim, but later that same day I realized, after doing more research, that this company is not affiliated with Under Armour.
I created my account on May 18 and immediately attempted to remove my credit card information and cancel the free trial. The website stated that I would receive a response to my cancellation request within 24 hours, but I did not hear back until June 17. At that time, a representative named Melissa told me she would process my cancellation.
Despite that, my credit card was charged 39 days later, on June 25. As of July 1, I still have not received the refund I requested. Since the issue remains unresolved, I will be disputing the charge with my bank.
This experience has been extremely frustrating due to the delayed response, the failure to cancel my account as requested, and the unauthorized charge after I was told my cancellation would be processed.

Warranty Valet® からの回答
Melissa did a great job of collecting my information and filing my claim as well as keeping me informed during the process. within two weeks, my claim was resolved. Nice job!

Warranty Valet® からの回答
I cancelled the warranty valet within the 30 day trial period. They still charged my Credit Card. I received no information about my defective Keurig Coffee maker warranty update. Received refund on credit card.

Warranty Valet® からの回答
Melissa acted promptly to get our claim attention with Grohe. She kept updating us all through the process, and we had a very positive outcome. Grohe sent us a new kitchen faucet at no charge in just a couple of weeks. We are most grateful to have this service available free for the first month. We'll drop Warranty Valet since we have so few valid warranties anymore, but for new homeowners, it can be a real problem solver.

Warranty Valet® からの回答
Melissa went above and beyond on her effort to assist me with a warranty issue. Polite, quick response, honest and thorough in her efforts and answers. Truly an impressive person.

Warranty Valet® からの回答
I thought I needed to use this service to get my warranty claim submitted with Kohler, which was definitely not the case. Probably my fault. The internet can be tricky. I did question the credit card requirement. The answer wasn’t clearly communicated. Overall, if you are looking for this kind of service/help, Melissa gets very good ratings for her customer service.

Warranty Valet® からの回答
I got a full refund on my coffee maker, even though the warranty was 9.5 months into it. I really appreciate the help Melissa gave me. Thank you so much.

Warranty Valet® からの回答
Assuming this truly is free (I was asked to enter my credit card information, which sounds odd to me if the replacement is free), then I will be satisfied the holster for my iPhone will be replaced. The warranty was upheld, and I am now expecting the new holster to arrive.

Warranty Valet® からの回答
I had a very pleasent experiance with Melissa Clifford ever since I started filing my warranty claim. She was very helpful & patience in directing me step by step to complete the process and handled it all the way to sucessful conclusion.
Great customer service provider!

Warranty Valet® からの回答
Working with Melissa has been very successful for me. It took some time for the process to work, but she kept me informed along the way. I would recommend the service to my family and friends. It has proven to be worth it.
Thanks again for your assistance.

Warranty Valet® からの回答
The store would not have honored the warranty, if I did not have the paper work from Warranty Valet. The valet person, was awesome about return my email and answering my questions.

Warranty Valet® からの回答
I had to use this company in order to get start a replacement/warranty process on an BioIonic curling iron. After having the product for just over a year (and now just outside the one year warranty period) the lever handle had failed. I was looking to just get a replacement part. However, Melissa Clifford from Warranty Valet worked with BioIonic and was able to get me an entire new curling iron! Considering these are $150+ products I was genuinely surprised with the outcome! She was incredibly responsive and attentive and made the process smooth and easy. Thanks again!

Warranty Valet® からの回答
Melissa was a pleasure to Deal with and helped me secure a replacement google nest. Thanks for all your help

Warranty Valet® からの回答
I recently reached out to Warranty Valet for a refund on my Lowe’s Kobalt 24V Drill, which had unexpectedly stopped working. The entire return process was smooth and hassle-free. Their team was prompt, professional, and kept me informed every step of the way. I'm truly impressed by the excellent customer service and swift resolution. Highly recommended for anyone seeking peace of mind and reliable support!

Warranty Valet® からの回答
I recently requested a refund from Warranty Valet, and I’m happy to share that the entire process was smooth and hassle-free. The team was prompt, professional, and kept me informed throughout. The refund amount of ₹699 was credited to my account without any delays. I really appreciate the excellent customer service and quick resolution. Highly recommended!

Warranty Valet® からの回答
Melissa provided great customer service she stayed in contact with me for at least a week till we got the issue resolved thank y'all so much!

Warranty Valet® からの回答
The rep, Melissa, stayed in contact with me the entire time. She walked me through the process basically holding my hand. She helped me find the number on the product that needed to be reported, she sent the postage and label for shipping, she tracked the product going and the replacement coming back. I had barely received the package and there was a new message from the rep asking whether I am satisfied. In a world of automated reps and ai, I was given a human touch and I greatly appreciate it.

Warranty Valet® からの回答
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