Melissa was very courteous and helpful and assisted me in every step of the claim, and even followed up with me afterwards to make sure I was happy with it. She was wonderful. I only wish that the onl... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Melissa was very courteous and helpful and assisted me in every step of the claim, and even followed up with me afterwards to make sure I was happy with it. She was wonderful. I only wish that the onl... もっと見る
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I thought I needed to use this service to get my warranty claim submitted with Kohler, which was definitely not the case. Probably my fault. The internet can be tricky. I did question the credit card... もっと見る
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Melissa acted promptly to get our claim attention with Grohe. She kept updating us all through the process, and we had a very positive outcome. Grohe sent us a new kitchen faucet at no charge in just... もっと見る
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Melissa Clifford with Warranty Valet was extremely prompt and always courteous, let alone knowledgeable, regarding my recent Delta shower head warranty replacement. She always kept me informed along t... もっと見る
企業が回答しました
Warranty Valet is a reputed service provider which provides the customers peace of mind about their purchases by streamlining the warranty process for them. Warranty Valet operates as a bridge between consumers and manufacturers with a team of committed experts, delivering a simple and straightforward warranty claim experience.
311 Ranch Rd 620 S Suite 211, 78734-4776, Austin, 米国
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100%に回答しています
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I had an exceptional experience with the assistance I received while navigating the warranty process for my product. Melissa Clifford from Warranty Valet guidance was clear, thorough, and incredibly helpful at every step. I truly appreciated how well-informed I was throughout the entire process, which made everything much easier and stress-free. Highly recommend for anyone needing reliable and attentive support! Thank you Melissa for your kind help and exceptional work!

Warranty Valet® からの回答
Melissa Clifford's kind assistance made getting a replacement lid quite easy!

Warranty Valet® からの回答
Melissa Clifford with Warranty Valet was extremely prompt and always courteous, let alone knowledgeable, regarding my recent Delta shower head warranty replacement. She always kept me informed along the way so I never had to wonder what was going to happen next. Thank you so much for your prompt attention during this process. The hardest part was taking pictures of the defective item. Thank you again.

Warranty Valet® からの回答
Melissa took care of me she's the best.I would rate her a 10 .she took care of everything and I enjoyed my time spent with her 💕

Warranty Valet® からの回答
Melissa made the process easy and would recommend her anytime

Warranty Valet® からの回答
Melissa Clifford has helped me by providing continued assistance in finding all the necessary info/docs related to warranty and getting it replaced. Much thankful to Melissa and the warranty valet platform for their efforts.

Warranty Valet® からの回答
The experience was very positive and Melissa Clifford was very helpful. She made sure that my matter was taken care of and followed up with me quickly when I had questions.

Warranty Valet® からの回答
Though initially put off by the process, I became favorably impressed in my dealings with Melissa. She stayed with the warranty dispute, advised me in dealing with the store manager and continued to follow up on my progress—till there was a satisfactory resolution.
I had purchased a battery powered circular saw which had a 2 year warranty. It did not work & the store would neither accept it as a return nor refund my money. I persisted & eventually they exchanged the tool for a superior model with a 3 year warranty, gave me a new receipt and a gift card. It was win-win for me.
I was pleased with the results and hope I also will be satisfied with this new tool purchase.

Warranty Valet® からの回答
Melissa was extremely helpful, professional and I can tell, even through the Chat, that she was eager to help me resolve my issue. Even though my warranty with the company I purchased my washer from had expired, and after she gave me information on how to obtain my purchase receipt, she OFFERED (I didn't have to ask) to help me retrieve my purchase receipt. I work for a Major tech company that values excellent customer service and Melissa exemplifies that quality of service. Thanks Melissa and kudos to Warranty Valet for having such a committed professional on your team!

Warranty Valet® からの回答
Melissa made the whole process easy. thank you.

Warranty Valet® からの回答
Process of filing the claim for my Ring Camera seemed tedious, but I must praise Melissa Clifford who relentlessly followed through. She responded quickly to all of questions and concerns, contacted Ring and resolved my issue. One thing though, I didn’t like dealing with Ring folks in Philippines. Not only I can hardly understand them, they were also very rude and unprofessional. Melissa in the other hand, was very courteous and is an outstanding customer service/claims agent and I appreciate her immensely

Warranty Valet® からの回答
Great service..very responsive to questions and concerns. I am glad I purchased the warranty service for the year. The return was simple at the store. Totally worth the $19.99 to do the leg work!

Warranty Valet® からの回答
Absolutely rubbish, I repeatedly got asked for the same information about the repair needed on my washing machine, and told over and over again that they'd emailed the relevant company, and were waiting for their response.
I've been in touch with my bank and they have blocked any further payments. I'm still waiting for this company to send me an email, confirming that they've also cancelled my subscription...

Warranty Valet® からの回答
Are you serious? Paying a $29 membership to repair a $24 air fryer is ridiculous!!! Why pay for a warranty if in the end they send you to this company that in order for them to take your case you have to buy the membership that they tell you that you have to buy it for free for 14 days to start your case and that you can cancel it at any time but when you go to cancel it after 14 days they tell you that if you do it they will not continue with your case!!!! Stay away from this company that is useless and all they want is to steal your money!!!!

Warranty Valet® からの回答
Cannot cancel subscription
I was referred to this company when I bought a pair of flip flops that broke after less than 1 month. Given the price, I expected to get immediate refund direct from the company (a supposedly reputable one). However I was referred to warranty valet instead.
They got me the money back - but that was hardly onerous work given the price paid and the short product life.
The reason for poor review is fact that I cannot cancel my subscription, I have emailed them now 5 times about it. They say it’s cancelled but when I try to remove my card details it tells me I’m still subscribed.
I don’t recommend them !!

Warranty Valet® からの回答
Using this service made it much easier to resolve and receive a new product. Communication was the very, very best with prompt responses and a favorable resolution.

Warranty Valet® からの回答
I cant explain how helpful, supportive and patient the valet team have been, especially during such a stressful time. I recently travelled interstate to Melbourne, and upon arriving had issues with my luggage bag. In a timely manner, the valet team accepted my claim and told me to take the bag into a service centre. Again, the team at the Mulgrave office (especially the reception girl and Matt the manager) were nothing but supportive and helpful. In a week, they had my luggage bag sorted so I could return home. If I could give a 10 star rating, I would. I am very grateful and appreciate of everything. Thank you!

Warranty Valet® からの回答

Warranty Valet® からの回答
Melissa was very helpful and easy to deal with , recommend anytime

Warranty Valet® からの回答
Melissa was great! She helped me through every step of the way replacing my juicer. Communication was easy and fast. I also received my replacement product really fast! I recommend warranty valet.

Warranty Valet® からの回答
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