Melissa was very courteous and helpful and assisted me in every step of the claim, and even followed up with me afterwards to make sure I was happy with it. She was wonderful. I only wish that the onl... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I thought I needed to use this service to get my warranty claim submitted with Kohler, which was definitely not the case. Probably my fault. The internet can be tricky. I did question the credit card... もっと見る
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Melissa acted promptly to get our claim attention with Grohe. She kept updating us all through the process, and we had a very positive outcome. Grohe sent us a new kitchen faucet at no charge in just... もっと見る
企業が回答しました
Melissa Clifford with Warranty Valet was extremely prompt and always courteous, let alone knowledgeable, regarding my recent Delta shower head warranty replacement. She always kept me informed along t... もっと見る
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企業情報
当該企業による記述
Warranty Valet is a reputed service provider which provides the customers peace of mind about their purchases by streamlining the warranty process for them. Warranty Valet operates as a bridge between consumers and manufacturers with a team of committed experts, delivering a simple and straightforward warranty claim experience.
連絡先
311 Ranch Rd 620 S Suite 211, 78734-4776, Austin, 米国
- support@warrantyvalet.com
- warrantyvalet.com
4.3
優良
103件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amazing customer service!!
Although my warranty was expired, they went above and beyond to make sure the replacement connectors I needed for my product were sent to me as a courtesy. Everything was so smooth and quick!
2023年10月20日
自発的なレビュー
Warranty Valet® からの回答
Thank you for your kind words! We're delighted to hear about your positive experience with our customer service team. We're committed to going the extra mile for our valued customers. If you ever need assistance in the future, don't hesitate to reach out to us. Your satisfaction is our top priority!
Fast response
Fast response, their actions facilitated quick replacement for broken Fitbit Charge 5.
2023年10月24日
自発的なレビュー
Warranty Valet® からの回答
Hi Dana, Thank you for your positive feedback! We're glad to hear that we were able to provide a fast response and facilitate a quick replacement for your broken Fitbit Charge 5.
My $700 Delta faucets refused to turn…
My $700 Delta faucets refused to turn after only 3 years. Warranty Valet processed the claim and followed up when Delta sent the wrong replacements. The Delta warranty process was cumbersome with multiple videos but we got it done and my new faucets are on the way. Great follow-up and personal service by Warranty Valet.
2023年10月23日
自発的なレビュー
Warranty Valet® からの回答
Hi David, We appreciate your feedback and are pleased to have been able to assist with your Delta faucets warranty claim. Your satisfaction is important to us, and we're here for any future assistance you may need. Thank you for choosing Warranty Valet.
The service was prompt and effective
The service was prompt and effective. Nice job!
2023年10月21日
自発的なレビュー
Warranty Valet® からの回答
Hi Robert, We're delighted to hear that you found our service prompt and effective. We always strive to provide the best service to our customers.
The employees were great
The employees were great.
Fast on replies and get things done more than trying to do it yourself which in turn is a time saver. Thanks to everyone especially Melissa. Take care, Brian
2023年10月22日
自発的なレビュー
Warranty Valet® からの回答
Thank you for your wonderful feedback, Brian! We're thrilled to hear that our team, including Melissa, provided you with great service. If you ever need assistance again, please know that we're here to help.
Very good service
Very good service. They were tenacious in getting after the manufacturer to stand by their product. Thank you Melissa
2023年10月19日
自発的なレビュー
Warranty Valet® からの回答
We greatly appreciate your positive feedback! Ensuring that manufacturers stand by their products is a top priority for us. Thank you for choosing our services, and we're here to help whenever you need us!
Worth to Approach Warranty Valet
Melisa Clifford is very much helpful and she followed up very promptly. I really really thankful for her and appreciate the way she resolved issue very quickly.
2023年10月13日
自発的なレビュー
Warranty Valet® からの回答
Hi Umesh, thank you for your feedback and kind words about Melisa Clifford. We greatly appreciate your appreciation! Your satisfaction is our top priority.
Melisa Clifford helped with the process…
Melisa Clifford helped with the process from the start,without her help I would have just given up and purchased the item.
2023年9月12日
自発的なレビュー
Warranty Valet® からの回答
Hi, We greatly appreciate your feedback! It's wonderful to hear that Melisa Clifford was able to assist you effectively throughout the process. Thank you for choosing our service!
Responsive Expert
Friendly, hassle free, everything done for me including the tracking number for the replacement part. Expert helper - got my replacement in about a week and a half and I didn't need to do hardly a thing.
2023年9月29日
自発的なレビュー
Warranty Valet® からの回答
Hi Irene, Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service. If you ever need assistance again in the future, please don't hesitate to reach out. We're here to help!
My faucet was leaking and I reached out…
My faucet was leaking and I reached out online to warranty valet. They explained that Delta had a warranty and were able to connect me with Delta. Delta sent me cartridge for my faucet and it solved the problem.
2023年9月21日
自発的なレビュー
Warranty Valet® からの回答
Hello JoAnn, we appreciate your feedback! We're happy to hear that we could assist in resolving your issue. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
Thank you for Incredible Service Experience
Good Morning Team,
One fine day my washing machine got a sudden blast while the dryer was running and we are just soo upset by this, then I searched for guidance where I found warrenty vallet and from that reached to Mellissa Clifford Mam for guidance, she has from the starting make me so comfortable talking with so that I am able to tell all the problems I have faced in the machine.
After that I do not have to do any follow up, Mam always message me if any response needed from my side.
The level of prompt service I received from Mam is just beyond words, I thank your company for having such a great & incredible talented person in your organisation.
If we have more person's like mam in the world it will be a great place to live
I request from my side to provide her as much promotions as possible as this will motivate the whole company if such a great person is getting promoted.
Thanks & Regards,
Aman Gupta
2023年9月21日
自発的なレビュー
Warranty Valet® からの回答
Dear Aman, Thank you so much for sharing the experience you had with us. Your kind words and appreciation mean a lot to us. We're here to help whenever you need assistance, and we're grateful for the opportunity to serve you.
Issue was never resolved
Issue was never resolved, I was told to hire a technician to diagnose the thermostat, the technician charges $75 just to come out and $95 after that, a new thermostat cost $135 go figure this one out…..
2023年9月18日
自発的なレビュー
Warranty Valet® からの回答
Hi Elino, We apologize for any inconvenience you've experienced. Please understand that the brand advised you to hire a technician; this information was communicated by you to us, which prompted our follow-up with the brand. As you know, our team tried all possible ways to resolve your issue by contacting the brand. Nonetheless, you gave us a 1-star review; however, we are still here to assist you if you need any further assistance in the future.
Melissa is the best!
Melissa is the best service experience I ever have, she provides super fast and helpful assistance around the clock. If she is not an AI robot, she must be a group of agents :). She solved my problems within minutes, I truly appreciated her services!
2023年9月12日
自発的なレビュー
Warranty Valet® からの回答
Hi Tony, We're delighted to have been able to assist you quickly, and your appreciation means a lot to us. If you have any more questions or need assistance in the future, don't hesitate to ask. We're here to help!
NOT SATISFACTORY
MY PROBLEM IS NOT RESOLVD BUT I HAVE RECEIVED MAIL THAT THE PROBLEM WAS RESOLVED.
THIS IS NOT CORRECT
2023年9月4日
自発的なレビュー
Warranty Valet® からの回答
Hi Goswamy, We apologize for any inconvenience you've experienced due to some misunderstanding. We don't understand why you've given us a 1-star rating since we have obtained a replacement for your defective monitor with a brand new one at no cost. However, we are happy that we assisted you in rectifying your issue.
Fantastic service
Fantastic service, took all the hassle away from me. Communication great. Certainly use Warranty Valet again. Highly recommended.
2023年8月28日
自発的なレビュー
Warranty Valet® からの回答
Hi, thank you for your feedback! We're thrilled to hear that you had a fantastic experience with our service. If you ever require further assistance please don't hesitate to reach out. We're here to assist you.
They were easy to work with and sped up…
They were easy to work with and sped up the process when my Macbook Pro needed repairs.
2023年8月12日
自発的なレビュー
Warranty Valet® からの回答
Hi Gina, we're delighted to hear that you found our service easy to work with and that we were able to expedite the repair process for your MacBook Pro. If you ever require further assistance, please don't hesitate to reach out. Your satisfaction is our motivation!
Awestruck customer support!
Hello,
I recently gave this website a try. I must say, this is nothing short of impressive!
I just wanted to claim a warranty for a product purchased on NETGEAR - Adapter. To be honest, Warranty Valet just saved my time and made the tedious process pretty easy. Awestruck customer support! They kept me updated on each and every progress like the date of pickups. I was completely surprised by its user-friendly and easy-breezy interface. Even for a non-techy person like me, it gives a seamless experience..
I would definitely suggest it for anyone who looks for a warranty claim with just one tap.
2023年8月18日
自発的なレビュー
Warranty Valet® からの回答
Hello, Smith. We are happy that you are satisfied with our service. We look forward to continuing to provide you with convenient and efficient warranty claim services in the future as well.
Excellent communication respond…
Excellent communication respond immediately as well. Easy to work with and will use their service again
2023年7月17日
自発的なレビュー
Warranty Valet® からの回答
Dear Hanna, we are happy that you are satisfied with our service. We would be thrilled to have the opportunity to serve you again in the future.
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