WatchExclusive レビュー 

843
•
TrustScore 5段階評価の4.5

4.6

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Outstanding service, genuine Seiko watches, and great value! I ordered my Seiko watch from watchexclusive.eu and could not be happier with the overall experience! Unbeatable price: The watch was... もっと見る

5つ星のうち4の評価

Kupiłem prawie identyczny zegarek jak 6 lat wcześniej u innego dystrybutora. Obsługa generalnie na dobrym poziomie. Jedynie czas oczekiwania i dwa momenty zastoju z informacjami na temat zamówienia by... もっと見る

5つ星のうち5の評価

Sou de Portugal, e encomendei este modelo em especifico, pois era um gosto pessoal. Encontrei-o na Watch Exclusive, mas confesso que no inicio fiquei desconfiado, mas tal não passou de um receio. Reco... もっと見る

5つ星のうち5の評価

Montre expédiée rapidement, frais d’expédition contenus et large choix sur le site. Je recommande ce site pour son sérieux et la qualité de son service.

企業情報

  1. 時計店

当該企業による記述

Since 2007, WatchExclusive has been built by passionate watch enthusiasts into a trusted online destination for original, high-quality timepieces from well-known watch brands. Our carefully curated portfolio reflects a strong focus on craftsmanship, reliability, and timeless design, ensuring that every watch meets the highest standards of quality and authenticity. Through long-standing personal relationships with manufacturers and official authorized distributors, WatchExclusive guarantees that every watch we offer is 100% authentic and sourced through verified supply chains. This direct access allows us to provide genuine luxury and premium watches at fair, transparent, and competitive prices. Our dedication to authenticity, expert selection, and customer satisfaction has earned WatchExclusive the trust of collectors and everyday watch enthusiasts worldwide.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

843件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(843)

過去12か月のレビュー数: 122件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

running about 1 minute ahead every day

My watch has been running about 1 minute ahead every day. I think there's a problem. Can you return it and exchange it for a new watch?

2025年9月19日
WatchExclusive ロゴ

WatchExclusive からの回答

Hi Tuna.
As we explained in our email, please send the watch back to us, and we will forward it to the manufacturer for a warranty check. Depending on their assessment, the watch will either be repaired or replaced.
We appreciate your patience and will do our best to sort it out as soon as possible.
Kind regards
WE

5つ星のうち1の評価

Niestety za długo czekałam na zegarek a…

Niestety za długo czekałam na zegarek a to miał być prezent 😔

2025年9月24日
WatchExclusive ロゴ

WatchExclusive からの回答

Thank you for your feedback. We would like to clarify that your order was processed and shipped within 3 working days.

Due to the high cash-on-delivery amount, the package could only be sent via the SPS courier service. According to the tracking information, the shipment was refused twice in Poland.

We are currently investigating where the issue occurred. We sincerely apologize for the inconvenience, but please note that we have no influence over the courier company's handling of deliveries.

Thank you for your understanding.

Best regards
WE

5つ星のうち3の評価

The delivery time is very long

Hello, the delivery time is very long, I still haven't received the product!

2025年9月18日
WatchExclusive ロゴ

WatchExclusive からの回答

Thank you for your review.

We would like to clarify that your order was processed and dispatched within three working days, in accordance with our standard processing time. The shipment was sent via Romanian Post, which is one of the available delivery options.

While we understand that the delivery time may not have met your expectations, please note that faster shipping options, such as DHL Express, were available at checkout for an additional cost.

Unfortunately, we have no control over the delivery services provided by Romanian Post once the parcel has left our hands. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.

Should you have any further questions or require assistance, please don’t hesitate to contact us.

Best regards
WE

5つ星のうち5の評価

Tolle Uhr

Tolle Uhr. Super schneller Versand. Sehr guter Shop. Würde für meine nächste Bestellung auch in frage kommen.

2025年9月18日
5つ星のうち5の評価

Citizen Promaster BN0269-50W, My First Purchase from WatchExclusive

This was my very first purchase from WatchExclusive, and I couldn’t be happier with the experience. The Citizen Promaster BN0269-50W arrived brand new, fully sealed, with all original tags and packaging exactly as advertised.

The watch itself is stunning—robust, well-built, and with the high quality you’d expect from Citizen. What made the purchase even better was the price: it was £130 cheaper than buying in the UK, and I didn’t have to pay any additional tax or hidden fees.

Overall, a fantastic deal and a smooth buying process. I’m very pleased with both the watch and the service. Highly recommended! I bought the green dial version. I need the black one next....

2025年10月1日
自発的なレビュー
5つ星のうち5の評価

Bargain prices and easy to order from.

Bargain prices and easy to order from.
I paid £190.70 for my Casio Edifice EFK 100D, the same watch in Blighty cost around £250 on average (if it's available). WatchExclusive also ensured I didn't accrue any import duties etc with UK customs, leaving me very impressed with their service.
Ordinarily, I would say if something appears too good to be true, then it is. But not with WatchExclusive!
5 Stars all day long!

2025年9月26日
自発的なレビュー
5つ星のうち1の評価

didn’t get my order yet

it’s been more than two weeks since i ordered a watch and it still didn’t arrive. when i contacted them the first time they said they will send it to me in two days and still didn’t send it it’s been a week and a half since i sent that email

2025年9月24日
自発的なレビュー
WatchExclusive ロゴ

WatchExclusive からの回答

Dear Matei,

Thank you for your feedback. We're truly sorry to hear about your frustration.

We would like to clarify that we responded to each of your messages in a timely manner, apologized for the delay, and offered you the option to cancel your order if you no longer wished to wait. We always aim to provide clear and respectful communication, and we regret that the situation did not meet your expectations.

We understand how important timely delivery is and are doing our best to prevent such issues in the future.

Thank you for your understanding, and if there's anything more we can do to assist, please don’t hesitate to reach out to us directly.

Sincerely,
Watchexclusive

5つ星のうち5の評価

Great watch, great price, great service

I was a little unsure about ordering a watch from outside the UK, but the one a wanted was listed on the site at a great price, around 1/3rd cheaper than from the manufacturer, so I thought I would give them a go. I paid via PayPal so I had some protection if there were any problems.
Following my order, I received an email saying the watch was out of stock but should be available in 7 -10 days. After about a week I received an email to advise that the watch was back in stock and would be despatched shortly.
I received notification when it arrived in the UK and when it would be delivered.
As it was a Royal Mail delivery, I was a little worried that I might have to pay some Customs charges but there were none due.
I have a very nice watch at a great price, so I would recommend WatchExclusive.

2025年9月3日
5つ星のうち4の評価

The service surprised me a little as…

The service surprised me a little as I've never used the services of WathExclusive before.
Whilst delivery took longer than I would expect, it was relatively smooth without issues and provided good communication and updates.

2025年8月28日
5つ星のうち2の評価

Hidden Customs Fees Made the Watch More Expensive

I recently purchased a watch from this store, and while the initial price seemed good, I had to pay an additional 40 euros in customs fees when the watch arrived. This extra cost was not mentioned at the time of purchase, and it made the watch more expensive than I had initially expected.

It feels like the watch is priced lower just to attract customers, but the hidden customs fees make it less of a deal in the end. I would have appreciated more transparency regarding additional costs.

2025年9月19日
自発的なレビュー
WatchExclusive ロゴ

WatchExclusive からの回答

Dear Customer,

Thank you for your feedback.

We’re sorry to hear about your disappointment regarding the customs fees. All information regarding shipping, customs, and import duties is clearly stated on our website.

As we ship to outside the EU, import duties or customs fees may apply depending on the destination country's regulations. These charges are the responsibility of the customer and are not included in the product price.

We strive to be as transparent as possible, and we always recommend that customers review our shipping and customs policy before placing an order. If you have any further questions or need assistance, feel free to reach out to our support team — we're here to help.

Best regards,
The watchexclusive.eu Team

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