Wilson & Co レビュー 

Wilson & Co からの回答

2025年9月29日

Thank you for your fantastic review. I’m delighted to hear that Tracy looked after you so well and made your car-buying experience such a positive one. Her knowledge, friendliness, and willingness to go the extra mile are exactly what we strive to deliver for every customer.

I’ll be sure to pass on your kind words to Tracy — she’ll be thrilled to know her efforts are so appreciated. Thank you also for your recommendation, it really means a lot to us.

Best regards,
Jason Carter
Head of Business

Wilson & Co からの回答

2025年9月29日

Thank you for your kind words. I’m really pleased to hear you had such a positive experience with us at Wilson & Co Grimsby. Delivering an amazing experience for our customers is always our goal, so your feedback means a lot to the team.

We look forward to welcoming you again in the future.

Best regards,
Jason Carter
Head of Business

Wilson & Co からの回答

2025年9月26日 に更新

Thank you for your fantastic feedback. I’m delighted to hear that Raymon and the team at Wilson & Co Bolton made the refinancing process so straightforward and stress-free.

Clear communication and making sure customers feel fully informed are exactly what we aim for, so it’s great to know that came across throughout your experience. I’ll be sure to pass on your kind words to Raymon and his colleagues — they’ll be thrilled.

We really appreciate your trust in us and look forward to welcoming you again in the future.

Best regards,

The Team at Wilson & Co Bolton

Wilson & Co からの回答

2025年9月25日

Thank you for sharing such a detailed and positive review. I’m really pleased to hear how warmly you were welcomed and that Raggi took the time to listen, understand your needs, and guide you through the process clearly.

It’s fantastic that you felt comfortable, had the chance to test drive different options, and that everything was arranged at a time convenient for you. Raggi will be delighted to know his professional, friendly approach made such a difference.

Enjoy your new car, and thank you once again for choosing Wilson & Co Scunthorpe.

Best regards,
Jason Carter
Head of Business

Wilson & Co からの回答

2025年9月24日

Thank you for your lovely feedback — I’m thrilled to hear Tracey was able to help you so quickly and find the perfect car for you and your family. Going the extra mile to get a vehicle ready at short notice and offering to assist with collection is exactly the sort of service we aim to deliver.

I’ll be sure to pass your kind words on to Tracey — she’ll be delighted. We look forward to helping you again in the future.

Best regards,
Jason Carter
Head of Business

Wilson & Co からの回答

2025年9月22日

Thank you for taking the time to share your experience. I’m delighted to hear that Amir looked after you so well — from providing clear information and a video of the car, through to preparing it for collection and following up afterwards.

That level of care and communication is exactly what we aim to deliver, and I’ll be sure to pass on your kind words to Amir. Enjoy your new car, and we look forward to welcoming you again in the future.

Best regards,
Darren Wilkinson
Head of Business

Wilson & Co からの回答

2025年9月19日

Thank you for your kind feedback. I’m really pleased to hear you received excellent service — that’s exactly what we aim to deliver.

Best regards,
Jason Carter
Head of Business

Wilson & Co からの回答

2025年9月14日

Thank you for your kind feedback. I’m delighted to hear Tracy and the team gave you a friendly, informative service and had everything ready on time. I’ll be sure to pass on your thanks to them.

Kind regards,
Jason Carter
Head of Business — Wilson & Co

Wilson & Co からの回答

2025年9月12日

Thank you for sharing your experience. I’m really pleased to hear that Anthony was able to turn things around for you with his professionalism and support. It’s great to know you’re now happy with both your car and the service received — that’s exactly the outcome we want for every customer.

I’ll make sure Anthony sees your feedback, as I know he’ll really appreciate it.

Kind regards,
Darren Wilkinson
Head of Business — Wilson & Co Bolton

Wilson & Co からの回答

2025年9月11日

Thank you so much for your kind words and recommendation. I’m really pleased to hear you had such a positive experience at Wilson & Co Grimsby, and I truly appreciate your feedback on the service you received.

It means a lot to know the effort and care were noticed, and I’ll continue to ensure you and all our customers receive the same level of support every time you visit.

Kind regards,
Jason Carter
Head of Business
Wilson & Co Grimsby & Scunthorpe

Wilson & Co からの回答

2025年9月4日

Thank you for your kind feedback. We’re delighted to hear that everything was explained clearly and at a pace you felt comfortable with. Our team always aim to make the buying experience as supportive and stress-free as possible, and it’s great to know this came across.

We really appreciate you choosing Wilson & Co and look forward to welcoming you again in the future.

Kind regards,
Jason Carter
Head of Business

Wilson & Co からの回答

2025年9月14日

Thank you for your wonderful feedback and continued loyalty to Wilson & Co. I’m so pleased to hear Ken was able to find you the perfect car so quickly and that you felt well looked after.

Your recommendation means a great deal to us, and I’ll make sure Ken knows how much you value his support.

Kind regards,
Darren Wilkinson

Wilson & Co からの回答

2025年9月1日

I’m sorry to read your review. I want to clarify that I haven’t received any calls or emails from you directly, which is why I haven’t been able to respond before now.

Please contact me at Jason.Carter@rjtkgroup.com
with your registration and best contact details, and I’ll personally look into the EV battery and petrol filler cap concerns straight away.

Kind regards,
Jason Carter
Head of Business

Wilson & Co からの回答

2025年8月22日

Thank you for such a positive review and for your kind recommendation, even though you weren’t able to purchase this time. I’m delighted to hear Stuart provided you with exceptional service and took the time to guide you through all your options.

We completely understand your situation and look forward to welcoming you back when the time is right in the future. Please don’t hesitate to reach out if you have any further questions in the meantime.

Best regards,
Jason Carter
Head of Business

Wilson & Co からの回答

2025年8月22日

Thank you for bringing this to my attention. I’m very sorry to hear about your experience trying to obtain a service quote from us. This is certainly not the level of service we strive to provide, and I completely understand your frustration.

I’d like to investigate what went wrong so we can put it right and ensure it doesn’t happen again. If you’d be happy to share more details with me directly, please contact me at the dealership.

I appreciate your feedback and the opportunity to improve.

Kind regards,
Darren Wilkinson
Head of Business

Wilson & Co からの回答

2025年8月15日

Thank you for your kind review! I’m pleased to hear that Mustafa did his best to go above and beyond for you — even if your excitement meant you couldn’t wait for delivery!

We really appreciate your recommendation and hope you’re enjoying your new car.

Best regards,
Jason Carter
Head of Business

Wilson & Co からの回答

2025年8月15日

Thank you for your kind words! I’m delighted to hear everything went smoothly from start to finish — that’s exactly the experience we aim to deliver.

Enjoy your new car, and we hope to see you again in the future.

Best regards,
Jason Carter
Head of Business

Wilson & Co からの回答

2025年8月13日

Thank you for such a fantastic and detailed review — it really means a lot to the whole team. I’m delighted to hear that from your very first phone call through to driving away in your new car, everything went so smoothly.

It’s wonderful to know that Ryan made such a positive impression on both you and your wife, going above and beyond to ensure you had a great experience. I’ll be sure to share your kind words with him — I know he’ll be thrilled to hear them.

We’re so pleased you found the perfect car with us and that we could get you on the road the very same day. Enjoy every mile, and we look forward to welcoming you back in the future (your “two new friends” status is secure!).

Best regards,
Jason Carter
Head of Business

Wilson & Co からの回答

2025年8月13日

Thank you for such a detailed and thoughtful review. I’m delighted to hear that Raymon made the whole process smooth and enjoyable for you, especially with you being based away from the branch. From providing videos to keeping you updated every step of the way, it’s clear he went above and beyond to ensure you felt confident and informed.

I’m also pleased to hear the delivery driver made a great impression, arriving on time and taking the time to explain everything clearly. While we understand there may be a few minor age-related marks on a vehicle of this age, I’m glad to know it arrived clean, tidy, and ready to enjoy.

We truly appreciate your recommendation and your kind words about Raymon and the team. I’ll make sure they both see your feedback — I know they’ll be thrilled.

Best regards,
Darren Wilkinson
Head of Business

Wilson & Co からの回答

2025年8月13日

Thank you for taking the time to share your feedback. I’m sorry to hear about the delays and the frustration this has caused you — this is certainly not the standard of service we aim to deliver.

I’d like to look into your case personally to understand what has happened and to see how we can get this resolved for you as quickly as possible. Please could you contact me directly at Darren.Wilkinson@wilsonandco.com or by calling the dealership, so we can discuss the next steps?

Your experience matters to us, and I appreciate the opportunity to put things right.

Kind regards,
Darren Wilkinson
Head of Business