Winning Appliances レビュー 

113
TrustScore 5段階評価の4.5

4.3

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5つ星のうち5の評価

Bought a new Westinghouse cooktop(old one 30+years ceramic glass developed cracks). Easy on line process, quick delivery on time & great product. Excellent all around

5つ星のうち5の評価

Over the Easter weekend our 10-year old Siemens Dishwasher 'gave up the ghost'. Visiting the Crows Nest store this morning relieved my anxieties & answered all my concerns. Nunda Wiersma, Winning's P... もっと見る

5つ星のうち2の評価

Nil issue with delivery of appliance but after 8 months when our fridge failed there was zero customer support with zero follow up. Extremely poor customer service. it appears Winnings are happy to... もっと見る

企業が回答しました

5つ星のうち5の評価

Winnings customer service is unparalleled as is their range and commitment to the best possible product and price, delivered in the quickest timeframe. In more than 25 years they’ve never let me down... もっと見る

企業情報


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4.3

優良

TrustScore 5段階評価の4.5

113件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.3

すべてのレビュー

(113)

過去12か月のレビュー数: 26

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5つ星のうち5の評価

Amina was great

Amina was great - very friendly and helpful. We were very impressed with service and price given we had never shopped at Winning Appliances before. Highly recommend.

2026年7月18日
自発的なレビュー
5つ星のうち5の評価

Exceptional Service

I was looking for new Shaw Ceramic Sinks for our extensive home renovations. It was very easy to order on the phone and the customer service rep was very knowledgeable. My order arrived on time, as stated and the delivery men were incredible. Extremely efficient and polite. Explained everything to me, opened the boxes to ensure all was intact, took photos and emailed me all photos and their delivery report. Very professional. The Osborne Park, WA, Winning's Appliance Team is remarkable. I'll definitely be a repeat customer. Especially since I live in a regional area of the Southwest and I couldn't have had been able to make my purchase without spending more through an East Coast Distributor. Regards, Dave

2026年7月13日
自発的なレビュー
5つ星のうち2の評価

A shambles

I had an issue with my delivery and I emailed a staff member. The long convoluted reply was obviously written by AI and did not address the issue. Give AI a miss and just pick up the phone.
The staff member I ordered from was very helpful, but other staff members at the end of the phone were supercilious.
The washing machine was left plugged in with the transport bolts still left in and the installation plate was lost.
The guys who finally came to sort the problem were delightful.

2026年6月19日
自発的なレビュー
Winning Appliances ロゴ

Winning Appliances からの回答

Hi,
My name is Krishelle and I work in the Customer Experience Team for Appliances Online. I'm really sorry to hear about your experience and thank you for bringing it to our attention. May I kindly ask for your order number and I can look into this further. Alternatively, please feel free to reach out to me at customerexperience@winning.com.au

5つ星のうち5の評価

Gorgeous showroom and truly helpful sales staff

From the minute I walked in I felt like I was in heaven. Staff actually wanted to help me and Oliver was SO knowledgeable and patient. I was there to get all the appliances for a kitchen renovation, so we did a lot of comparisons between options. The space itself is extremely roomy and everything is displayed with lots of room to move around. The cup of coffee and snack at the end didn't go astray either after all that 'work'. Instead of being a couple of hours of confusion it was a bit over an hour of decision making after looking at the options. What a pleasure.

2026年6月27日
自発的なレビュー
5つ星のうち5の評価

Professional

Professional, helpful staff and quality, stylish designs. Excellence in all areas.

Delighted with our new environment.
Thank you Winnings.

2026年6月20日
自発的なレビュー
5つ星のうち1の評価

Canberra Winnings Store - poor service

Canberra Winnings Store. I bought a Miele washing machine off the floor, discontinued model. Was told it would take 4 weeks to get it out of the display and delivered, turned out to be 6 weeks. Then they delivered it without the stabilisers installed, great. Then it was in demo mode so it can't be used. They didn't go out of their way to find a solution, I had to contact them. They were very sorry but still didn't do anything helpful like organise Miele. So I contacted Miele direct, wasted an hour of my time with an overseas call centre who had no technical information that was helpful, but they at least arranged for a tech to attend. Another week of no machine. So of course it was then on me to make sure I was home and rearrange my work to facilitate the technician's visit. Winnings never followed up. So they might look all flash but when it got it a bit hard the service wasn't there. I will not buy there again.

2026年5月15日
自発的なレビュー
Winning Appliances ロゴ

Winning Appliances からの回答

Hi,
My name is Krishelle and I work in the Customer Experience Team for Winning Appliances. Thank you for taking the time to share your experience, this is not the level of service we aim to provide. I'd love the opportunity to look into this, may I kindly ask for your order number? Alternatively, please feel free to email me at customerexperience@winning.com.au

5つ星のうち5の評価

I was looking for a combi steam oven

I was looking for a combi steam oven. Winnings gave me excellent advice about various makes and models
I settled on VZug. I has proved to be an excellent choice in all aspects. Winnings contacted me after installation to advise me about a VZug demonstration by a chef. It was fantastic. I'm having fun exploring all the functions available.
The oven arrived as advised on the window provided. Winnings is a very good company to deal with.

2026年5月1日
自発的なレビュー
5つ星のうち5の評価

Eureka! ....

What we needed was very hard to find...a fridge to fit the hole in our 30 y.o kitchen. It took a long time searching online to find the right size in the colour we wanted but once I found the Winning website it was so easy. To top it off the delivery experience left us feeling that we'd been cared for by experts in installation in a very respectful manner.

2026年5月8日
自発的なレビュー
5つ星のうち5の評価

Products were delivered promptly and…

Products were delivered promptly and installed. A problem post installation was fixed promptly with an extra visit. The after service was impeccable

2026年4月7日
自発的なレビュー
Winning Appliances ロゴ

Winning Appliances からの回答

Hi Fiona,

Thank you for your kind feedback and 5-star review.

We’re really pleased to hear that the delivery, installation, and follow-up service met your expectations and that the issue was resolved promptly.

We truly appreciate your support and hope you enjoy your new products.

Many thanks, Thomas - Customer Experience

5つ星のうち5の評価

My first experience in purchasing from Winning Appliances

Over the Easter weekend our 10-year old Siemens Dishwasher 'gave up the ghost'. Visiting the Crows Nest store this morning relieved my anxieties & answered all my concerns. Nunda Wiersma, Winning's Product Expert simply took me through the alternatives and without fuss or pressure SOLD to me a new Dishwasher that will meet all my family's needs. It will be delivered and installed on Monday. Thank you Winnings. Most Impressive.

2026年4月7日
自発的なレビュー
5つ星のうち5の評価

Winnings - Northmead NSW - I had the pleasure of speaking with Amadini.

I had the pleasure of speaking with Amadini Bandara over the phone. I didn't have clear ideas for what appliances we were after for our kitchen renovation and wasn't sure if the specifics - Amadini was so helpful, patient and clearly explained the differences between the items to me in a way I understood without making me feel silly. She was amazing! I had a rough budget in mind but because she explained the comparison between different items, I ended up understanding that the items I had my mind set on, weren't suitable for what I needed for our kitchen. If it wasn't for Amadini, our whole kitchen renovation would be going pear shape.

Thank you Amadini and Winnings Northmead for your help!

2026年3月5日
自発的なレビュー
5つ星のうち5の評価

I would definitely use this company…

I would definitely use this company again. I found the best price which was great, but also the ordering and delivery processes were very easy and very fast. Notifications were accurate so I knew exactly when to be home. Can’t fault them!

2026年2月9日
自発的なレビュー
5つ星のうち1の評価

They can use better delivery services

They can use better delivery services, for example, Australia post.
I ordered an item a week ago, still not received.
I tried to reschedule the delivery twice
each time they said it will be delivered the next day but they didn't.
I was supposed to install the appliance this weekend but I guess I will not be doing that. Opened a support case with Big W , that is the platform they advertised on.
Btw, perhaps next time specify the item location so people can estimate delivery times
hope this helps

2026年2月13日
自発的なレビュー
Winning Appliances ロゴ

Winning Appliances からの回答

Hi Ben,

Thank you for your feedback, I’m sorry to hear the delivery hasn’t gone as expected, especially with installation plans lined up for the weekend. I can understand how frustrating that would be.

Could you please reach out to us directly with your name, email, and phone number so we can investigate the delays and provide a clear update? We’re more than happy to look into this properly for you.

If you can send through your details to customerexperience@winning.com.au, I’ll do my best to get this resolved for you as quickly as possible.

Kind regards,
Peter
Customer Experience

5つ星のうち5の評価

Everything about our experience was…

Everything about our experience was perfection. The products are displayed in a fantastic way. The staff were super approachable. We had a project in mind and Derrick assisted us with every single thing we were after. I would 100% recommend both Winnings and Derrick ..

2026年1月12日
自発的なレビュー
Winning Appliances ロゴ

Winning Appliances からの回答

Thanks so much for the lovely feedback! We’re so glad you had such a great experience and enjoyed how everything is displayed. Derrick will be happy to hear how helpful he was with your project. We really appreciate the recommendation and hope to see you back at Winnings again soon!

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