Ich habe einen personalisierten Blumenstrauß bestellt inkl namen der kinder alles in 3D komplett. Es war KEIN 3D Druck und es sah nicht ansatzweise wie auf den gesehenen Bildern aus. Lasst bloß die... もっと見る
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Load of cr@p. Picture on website and Google shopping shows a lovely plush mothers day gift of a bunch of Daisy's with hand sewn names. What arrived was a picture printed onto a flat cushion. Absolute... もっと見る
BESTEL HIER NOOIT >Bestelde wat op de site een mooi pluche boeket leek voor moederdag, (met losse bloemen waar ieders naam op staat) krijg ik een billig kussen in de vorm van een boeket met de namen s... もっと見る
Although I do love how the item came out, I really wish they would’ve used better quality materials considering the price it was. The cup was threaded differently from the lid. It does not sit in the... もっと見る
企業が回答しました
企業情報
当該企業による記述
We have a team of professional designers to provide stylish and gorgeous personalized gifts, you can use your or your lover's name and photos to create unique and practical personalized souvenirs on special days. We help you capture those moments and keep them close to your heart. The factory's procedures are well organized to provide effective services. From the technical team right down to shipment agents that process check out of packages, we offer fast, professional and timely delivery as these aspects are major priorities required to meet all of our customers. Providing perfect products and services for every customer is our service tenet!
連絡先
Room 605, No. 10, Jinzhou North Road, Cangshan District, Fuzhou City, Fujian Province, China, 350007, Fujian, 中国
- sale@withgifts.com
- withgifts.com
1.9
期待以下
309件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 75％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
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I did not receive the package
I did not receive the package. Emails sent and no response. The tracking system show it delivered but it seems to have been sent to a wrong address.
2024年2月1日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report a logistics issue to us. We are sorry that the product you purchased did not arrive on time.
Your package has been shown as delivered. If you have any questions, please feel free to contact us directly: sale@withgifts.com
and your order information. We will be happy to assist you further.
Thank you for bringing this to our attention. Your feedback helps us improve our products and services.
Have a nice day!
not at all what I expected
not at all what I expected. before purchasing I had questions and there was no contact information. I took a chance and it was a mistake. the light has to be assembled, even with instructions it isnt easy ( that should be mentioned in the description). since it's for a dj, I assumed dj would be part of the personalization of the name. I'm embarrassed to give this gift. waste of money
2024年1月28日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.com
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.com]
The box arrived broken
The box arrived broken. And it clearly were before it was sent because the broken piece was IN the box… I sent an email and didn’t get any answer to it yet.
2024年2月12日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.com
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.com]
DON'T BUY
I should've read the reviews before purchasing. I spent $55 on a photo necklace. You can barely see the picture unless it's in the right light and it's blurry. The tag with a flower feels like it's about to snap. Terrible quality and I hope to hear back about getting a refund.
2024年2月3日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.com
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.com]
Very good quality
Very good quality of the pictures. I was surprised. And the mug holds temperature pretty long. I just wish I could find a way to change the message, that I could order one for my husband
2024年2月1日
自発的なレビュー
Withgifts からの回答
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
They lost my package
They lost my package. They didn't tell me until I reached out a few weeks after it should have arrived.
2023年12月10日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report a logistics issue to us. We are sorry that the product you purchased did not arrive on time.
Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.com
and your order information. We will be happy to provide you with further assistance.
Thank you for bringing this to our attention. Your feedback helps us improve our products and services.
Have a nice day!
Sincerely,
Withgifts からの回答
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.com
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.com]
Poor Quality
We were so keen to receive our memorial plaque for our pet who passed away, however the plaque was really disappointing. The image is peeling off and looks awful. Very poor quality. We are very upset about it and yet to hear back on our request for a refund.
2024年2月7日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.com
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.com]
I did not get the lights wrapped around…
I did not get the lights wrapped around my heart collage like I paid for and some photos were inverted. But good quality material
2024年2月12日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.com
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.com]
AWFUL QUALITY!
I ordered this picture collage stand with light and it is the worst quality product I have ever received. The pictures are extremely pixelated and my eyes look weird in the print job. This was supposed to be a valentine day gift for my girlfriend and it was a huge disappointment.
2024年2月11日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.com
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.com]
Product lasted 1-2 days in the weather…
Product lasted 1-2 days in the weather before peeling off. Contacted company and they offered 60% refund, although product is unusable.
2024年1月10日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.com
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.com]
AWFUL
It’s currently been 3 weeks and 3 days since I placed my order for the custom dog portrait for your cars rear view mirror, a gift for my mom grieving her pup who passed recently… I don’t understand why I paid $10 for 4-10 day shipping when it’s been almost a month?! Very dissatisfied. Will NOT order from here again or recommend to anyone. Awful!!
2024年2月8日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.com
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.com]
I tried to cancel my order an hour…
I tried to cancel my order an hour after I placed it as they overcharged me shipping costs. I emailed 3 times and no response apparently the email address didn’t exist. But then a few days later they sent me an email with shipping information with the exact same email I contacted in the first place that I couldn’t get through to! I received the product and it was cheap and scratched and had two blurry photos. It was crap. Again I emailed so I can send it back for a refund and yet again the email didn’t exist. No response
Protective film?? No there wasn’t any on the photo. So stop lying! Funny how I can’t email your company at but on this forum you reply to my review. Have you seen how many bad reviews you have from unsatisfied customers?! That was my mistake in the first place not researching your company on Google before placing an order with you. Live and learn
2024年2月4日
自発的なレビュー
Withgifts からの回答
Hello, this acrylic product has a protective film. You need to remove the protective film before use.Please feel free to contact us directly at sale@withgifts.com
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.com]
Received frame broken..
Received frame broken asked for a replacement was told to take a picture didn’t know how to do that asked for a phone # to text photo was told they don’t do that paid over $40. Now frame is in the garbage. Terrible customer serive
2024年1月19日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.com
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.com]
Awful quality
Awful quality. Embarrassed to even present it to my friends. False advertising as decent looking.
2024年1月15日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.com
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.com]
Great customer service
My all of the order was shipped and when I emailed to let them know they followed up and sent me the missing piece.
2023年12月27日
自発的なレビュー
Withgifts からの回答
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Withgifts からの回答
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.com
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.com]
Check reviews first.
My pictures didn’t line up right in the hearts and it came in broken, missing a pin.
2024年1月9日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.com
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.com]
Would give zero stars if I could
Would give zero stars if I could. I bought three customized picture frames they were recieved nearly 2 months after ordering. Ordered 1 month before Xmas as gift and got them mid January. Once receiving them the quality is horrible the screws don't even fasten in to wood and have big gaps in them and wood is warped. The clips to hold back plate on broke a few times after moving them so don't think back plate will even stay one. Only screws that stay fastened into wood end up making it hard to even put the back plate on. Products are pretty much worthless and not even worth giving as gift. Would never buy from this place again and I recommend you don't buy anything either.
2023年11月30日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.com
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.com]
Horrible customer service DONT BUY FROM THIS COMPANY
Horrible ordered a memorial sign for our family dog that passed was delivered both times broken after several emails and follow ups declined a full refund.TERRIBLE CUSTOMER SERVICE NEVER WILL I BUY FROM THIS SITE AGAIN
2023年12月12日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.com
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.com]
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