Ich habe einen personalisierten Blumenstrauß bestellt inkl namen der kinder alles in 3D komplett. Es war KEIN 3D Druck und es sah nicht ansatzweise wie auf den gesehenen Bildern aus. Lasst bloß die... もっと見る
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Load of cr@p. Picture on website and Google shopping shows a lovely plush mothers day gift of a bunch of Daisy's with hand sewn names. What arrived was a picture printed onto a flat cushion. Absolute... もっと見る
BESTEL HIER NOOIT >Bestelde wat op de site een mooi pluche boeket leek voor moederdag, (met losse bloemen waar ieders naam op staat) krijg ik een billig kussen in de vorm van een boeket met de namen s... もっと見る
Although I do love how the item came out, I really wish they would’ve used better quality materials considering the price it was. The cup was threaded differently from the lid. It does not sit in the... もっと見る
企業が回答しました
企業情報
当該企業による記述
We have a team of professional designers to provide stylish and gorgeous personalized gifts, you can use your or your lover's name and photos to create unique and practical personalized souvenirs on special days. We help you capture those moments and keep them close to your heart. The factory's procedures are well organized to provide effective services. From the technical team right down to shipment agents that process check out of packages, we offer fast, professional and timely delivery as these aspects are major priorities required to meet all of our customers. Providing perfect products and services for every customer is our service tenet!
連絡先
Room 605, No. 10, Jinzhou North Road, Cangshan District, Fuzhou City, Fujian Province, China, 350007, Fujian, 中国
- sale@withgifts.com
- withgifts.com
1.9
期待以下
309件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 75％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
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I have ordered a photo clock and I…
I have ordered a photo clock and I haven’t received it yet. I would like to be refunded, but what I will do I will call my bank to take care of this matter. This was a wedding gift for someone and it has an arrived yet thank you.
2024年4月2日
自発的なレビュー
Withgifts からの回答
Dear customers,
Under normal circumstances, we will track our customers' products. The delivery may fail due to the address. Please provide us with your order number or email address. We will make further inquiries and follow up.
Please feel free to contact us directly at sale@withgifts.com
Have a nice day!
Sincerely,
[sale@withgifts.com]
Great present for my boyfriend
Great gift for my boyfriend who wants to go to every national park in the USA lol.
2024年4月22日
自発的なレビュー
Withgifts からの回答
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Took months to arrive
Took months to arrive, the delivery company never delivered to me and I had to pay extra $10 in order to have my package shipped again.
2024年4月23日
自発的なレビュー
Withgifts からの回答
Dear customers,
Under normal circumstances, we will track our customers' products. The slow delivery may be caused by the address. You can contact us to change to another logistics company next time. Thank you for your understanding.
Please feel free to contact us directly at sale@withgifts.com
Have a great day!
Sincerely,
[sale@withgifts.com]
Horrid
Horrid. Ordered a necklace a month ago now- it says "delayed transport" at Heathrow for 2 weeks now. I've contacted the seller and I've been told to wait. Honestly shocked at the poor customer service and no help in finding out why my parcel is stuck at the airport for 2 weeks. Never ordering from here again. Silly how the shipping fee was almost £10 when the necklace was just £20 😭😂😂
Stay CLEAR OF THEM. DO NOT WASTE YOUR MONEY.
2024年3月29日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report a product issue to us. We are sorry that the logistics did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution. Generally, delivery is delayed due to some address issues or weather transportation and other reasons. If you do not receive the package successfully, you can contact us and we will track the logistics in real time.
Please feel free to contact our after-sales customer service email directly: sale@withgifts.com
When it arrived there was glass…
When it arrived there was glass everywhere and one part was broken I had to fix it myself
2024年4月10日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report a product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you have any questions about the product, please feel free to contact our after-sales customer service email directly: sale@withgifts.com
Purchased a plaque for our dog it…
Purchased a plaque for our dog it arrived broken and their response was they will replace but we need to pay the post.
With so many reviews saying same thing it's shocking profiteering off people loss
Update
Asked for a refund as not willing to pay extra for replacement as packaging was insufficient they next advise we can have a refund but taking 30% charge.
Shocking service
2024年4月20日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report a product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you have any questions about the product, please feel free to contact our after-sales customer service email directly: sale@withgifts.com
Withgifts からの回答
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
If I could give 0 stars I would
Terrible, terrible company! I purchased a memorial plaque for our family dog. I received it on the Tuesday and by the Saturday it was absolutely falling to pieces. I contacted the company and sent pictures 3 times. I was told they could redo but I have to pay more postage (even though their website states it is their responsibility to pay postage costs) I asked if they could assure me the same thing wouldn’t happen again, they told me to pick another product, I explained I didn’t want another product and would like a refund. They offered me a 20% refund as compensation! I stated I wanted a full refund as the product was faulty. They are still refusing a full refund. Do not deal with this company!! Save your money and shop elsewhere!
2024年4月8日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report a product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you have any questions about the product, please feel free to contact our after-sales customer service email directly: sale@withgifts.com
NOT weatherproof, misleading
The product itself is not as advertised, lasted 3 weeks before the whole photo on the front peeled off and ripped. It is not UV coated it is a sticker on a plaque. After contacting the company about the issue was told I could pay for shipping for a new one to be sent out, which is suitable if the product was faulty but this product is not suitable for the outdoors and I won’t pay shipping for the same product to do the same thing again. The description states it will withstand elements for years to come, this is incorrect.
2024年4月6日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report a product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you have any questions about the product, please feel free to contact our after-sales customer service email directly: sale@withgifts.com
Rubbish
Everything really. Delivery was a disaster and the product itself was absolute rubbish! Did not even use it as too poor.
I would haave given no stars if I could.
2024年3月14日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.com
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.com]
It's alright
When I received the gift the pictures were cut janky then placed on the locket, not at all like the advertised photo. Then, the chain broke right away when trying clasping it. The receiver of the gift still loved it though, so it's not too bad.
2024年3月13日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.com
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.com]
Late, Damaged, poor quality
Item arrived late. I paid £20 for priority delivery which is 2-5 business days it took 12 days.when I did receive the item I only had to look at the state of the box to know something would be damaged. Not surprisingly the item was damaged along with the quality of the being poor and slanted.overall paid £50 for this and as another user has said I am almost embarrassed to give this as a gift. I am annoyed with myself as I am usually very diligent when checking reviews before buying anything on this occasion I didn't and wish I had. I have sent an email to the sales team and intend to PayPal if issue isn't resolved.
2024年3月19日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.com
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.com]
Ordered a gift for Valentines day
Ordered a gift for Valentines day. arrived with a small defect but they straight away replied to my email suggesting they will make the product again and send right away. from China to Australia delivery was under 5 business days which was super quick.
thank you to all the team involved.
2024年2月1日
自発的なレビュー
Withgifts からの回答
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
I never received what they offered me
2024年2月12日
自発的なレビュー
Withgifts からの回答
Dear customers,
Sorry that you did not receive the package successfully. Under normal circumstances, we will track the customer's products. It may be due to address reasons. You can provide us with the order number or email address, and we will further inquire and track it.
Please feel free to contact us directly at sale@withgifts.com
Have a nice day!
Sincerely,
[sale@withgifts.com]
Don't waste your money... you won't get it on time!
Really over priced for the productit is!!
No return or refund option.
Didn't turn up until weeks later.
Poor communication.
Wouldn't purchase from here again.
£50 out of pocket for a blanket I could have bought for £3 in any local shop!!!
2024年3月1日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.com
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.com]
Wrong blanket
The blanket we received wasn’t even the right color or design, it was a blanket that wasn’t even on any of the pictures. Everything else came looking great and really cute
2024年3月1日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.com
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.com]
4 Months and I still haven't received…
4 Months and I still haven't received my national park map.
2023年12月9日
自発的なレビュー
Withgifts からの回答
Dear customers,
Sorry that you did not receive the package successfully. Under normal circumstances, we will track the customer's products. It may be due to address reasons. You can provide us with the order number or email address, and we will further inquire and track it.
Please feel free to contact us directly at sale@withgifts.com
Have a nice day!
Sincerely,
[sale@withgifts.com]
My daughter plugged in light which…
My daughter plugged in light which started smoking and now has black burn marks on plastic. This can’t be used as a light because it will burn your house down!!!
2024年2月18日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.com
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.com]
Wrong moon phases with dates …
The moon phases I ordered were not correctly printed on The light. Not even close to The actual moon phase and what it looked like., so it completely defeated the purpose of this gift. My moon at 3.3.91 is almost full.. And my husbands moon is 5.17.88, his was literally the perfect fit to match what was missing on mine.. What was sent was not that at all.
2024年2月15日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.com
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.com]
Pictures were duplicated
Pictures were duplicated. The same picture was duplicated larger than other pictures that were then made rather small which could have been larger vs the same picture that was put in two larger places. The lights have no way to be attached/mounted, including the battery supply. I then glued all the lights to the back as to create a nice back lighting which highlighted the wall itself. My choice was to use them to highlight our faces in each picture vs randomly. I then glued the power source to the back in a way the on/off button was accessible while mounted to the wall. Which then meant I had to glue spacers as well to keep the picture as a whole level and flush with the wall. As well as making sure the power source wouldn’t scratch the wall. I also opted to attach different hardware for it to be hung optionally per her preference. Overall she loved it. Perhaps because of my own efforts to make it that much more than it originally was. I understand the goal is customer satisfaction as well as cost vs profit. My suggestion would be to put more focus on customer thoughts as they will then recommend others to make purchases or not.
2024年2月15日
自発的なレビュー
Withgifts からの回答
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at sale@withgifts.com
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[sale@withgifts.com]
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