Wondergiftsレビュー 

576
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Wondergifts is the place for all the gifts where you can purchase all amazing gifts!! Also, Lisa Wendy was really helpful and amazing service she gave. Very professional and very helpful and kind... もっと見る

企業が回答しました

5つ星のうち5の評価

I would like to express my sincere appreciation to Ms. Ruaan for her outstanding assistance. She was incredibly helpful and made me feel even more comfortable and excited about my journey before I had... もっと見る

企業が回答しました

5つ星のうち5の評価

I was in touch with Ms. Liza Wendy to coordinate the booking. She was incredibly helpful, prompt and cleared everything perfectly from start to finish. Lovely experience talking to her and I look forw... もっと見る

企業が回答しました

5つ星のうち5の評価

Daisy did a great job booking my ticket and even doing an extra mile to check something about my transportation. Thank you Daisy…

4.5

優良

TrustScore 5段階評価の4.5

576件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 92%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(576)

過去12か月のレビュー数: 551

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Yes it was great !especially to tanzeel…

Yes it was great !especially to tanzeel Hanif,I booked today the massage and the response was quick. Thank you

2026年5月8日
自発的なレビュー
Wondergifts ロゴ

Wondergifts からの回答

We’re very happy to hear that you had a great experience and that Tanzeel Hanif was able to assist you quickly with your massage booking. We’ll be sure to pass along your kind words to him — he’ll truly appreciate it.

Thank you again for your support, and we look forward to serving you again soon!

5つ星のうち5の評価

Thank you Miss Joyce for you support

Thank you Miss Joyce for you support

2026年5月7日
自発的なレビュー
Wondergifts ロゴ

Wondergifts からの回答

Thank you for your kind words! We’re delighted to hear that Joyce was able to support and assist you. Your appreciation means a lot to us, and we look forward to serving you again soon.

5つ星のうち5の評価

Seamless process and well attended by…

Seamless process and well attended by Diana. All queries were solved.

2026年5月7日
自発的なレビュー
Wondergifts ロゴ

Wondergifts からの回答

Thank you for your kind feedback! We’re delighted to hear that you had a seamless experience and that Diana was able to assist you effectively with all your queries. Your support is truly appreciated, and we look forward to serving you again soon.

5つ星のうち4の評価

Close to very good/excellent, with a little tweak about listening first rather than assuming.

There was a bit of “we can’t do that according to Terms & Conditions” but when I pointed out their booking terms allowed for a change they went away and investigated and, to be fair, agreed that was correct and made the changes without any argument.

It’s frustrating always to be faced immediately with a blank hand, and I do wish companies would train their staff to listen rather than quote back Ts&Cs, but once explained they were easy to deal with. So it would have been 5* if that listening was upfront, but still the feedback is good.

2026年5月4日
自発的なレビュー
Wondergifts ロゴ

Wondergifts からの回答

Thank you for taking the time to share your detailed feedback. We appreciate your honesty and are glad that, after further review, our team was able to assist you and make the requested changes smoothly.

We also value your comments regarding communication and listening to customer concerns upfront, as this helps us improve the experience we provide. Your feedback will certainly be shared with the team as we continue to enhance our service standards.

Thank you once again for your understanding and for recognizing the efforts made to resolve the matter. We truly appreciate your support and hope to provide you with an even better experience next time.

5つ星のうち5の評価

Justin was very helpful

Justin was very helpful

2026年5月7日
自発的なレビュー
Wondergifts ロゴ

Wondergifts からの回答

Thank you for your kind feedback! We’re glad to hear that Justin was very helpful during your experience. We truly appreciate your support and look forward to assisting you again soon.

5つ星のうち5の評価

Justin has made my experience smooth

Justin has made my experience smooth , super fast and easy. Very prompt !

2026年5月7日
自発的なレビュー
Wondergifts ロゴ

Wondergifts からの回答

Thank you for your wonderful feedback! We’re so pleased to hear that Justin made your experience fast, and hassle-free. We’ll be sure to share your kind words with him. Your support is greatly appreciated, and we look forward to assisting you again soon!

5つ星のうち5の評価

Liza was great helping booking tickets…

Liza was great helping booking tickets at cinema and restaurant. Super responsive. Great work

2026年5月6日
自発的なレビュー
Wondergifts ロゴ

Wondergifts からの回答

Thank you for your wonderful feedback! We’re delighted to hear that Liza was able to assist you with your cinema and restaurant bookings and provided such responsive support. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to serving you again soon!

5つ星のうち1の評価

They are not providing what they…

They are not providing what they promised at website! I bought the Al Marmoom Luxury Dome Stay: One Night Full Board with G-Class Safari & More and they simply said when I asked to confirm the booking that there is NO SAFARI !!!! I mean it says in the title as well as what is included section that there is safari included. It is an expensive experience and there is no excuse for cheating people! They are just good at taking people’s money

2026年5月6日
自発的なレビュー
Wondergifts ロゴ

Wondergifts からの回答

Thank you for sharing your feedback, and we’re truly sorry to hear about the confusion and disappointment regarding your experience.

We understand how frustrating this situation must feel, especially when booking a premium experience. Please note that all inclusions, exclusions, and experience details are listed on the website to ensure full transparency for our customers before purchase and booking.

That said, we sincerely value your feedback and understand the importance of clear communication when it comes to experience inclusions. We would appreciate the opportunity to review your booking and the information shared with you in more detail.

Kindly send your order details to support@wondergifts.com, and our team will be happy to investigate the matter further and assist you toward a suitable resolution.

5つ星のうち5の評価

Thank you Diana for handling my request…

Thank you Diana for handling my request and getting it sorted in few minutes only
Much appreciated

2026年5月6日
自発的なレビュー
Wondergifts ロゴ

Wondergifts からの回答

Thank you for your kind feedback! We’re delighted to hear that Diana was able to assist you promptly and resolve your request within minutes. Your appreciation means a lot to us, and we look forward to serving you again.

5つ星のうち5の評価

Fast and efficient care

Fast and efficient care. Solving the problem.

2026年5月5日
自発的なレビュー
Wondergifts ロゴ

Wondergifts からの回答

Thank you for your great feedback! We’re pleased to hear that you found our service fast and efficient in resolving your concern. We truly appreciate your support and look forward to assisting you again.

5つ星のうち5の評価

Very helpful and on point solution.

2026年5月5日
自発的なレビュー
Wondergifts ロゴ

Wondergifts からの回答

Thank you for your kind feedback! We’re so pleased to know that you found our support helpful and the solution effective. We truly appreciate your support and look forward to assisting you again soon.

5つ星のうち5の評価

Justin has been a great help in sorting…

Justin has been a great help in sorting out our booking and making it happen. Thank you so much, went above and beyond and we’re so grateful.

2026年5月4日
自発的なレビュー
Wondergifts ロゴ

Wondergifts からの回答

Thank you so much for your kind words! We’re thrilled to hear that Justin was able to assist in organizing your booking and make everything come together smoothly. He truly takes pride in going the extra mile, and your appreciation means a lot to us.

We’re grateful for your support and look forward to welcoming you again soon!

5つ星のうち5の評価

Good customer service

Good customer service

2026年5月3日
自発的なレビュー
Wondergifts ロゴ

Wondergifts からの回答

Thank you for your kind feedback! We’re glad to hear you had a positive experience with our customer service. We truly appreciate your support and look forward to assisting you again soon.

5つ星のうち5の評価

Speed and effi iency

2026年5月2日
自発的なレビュー
Wondergifts ロゴ

Wondergifts からの回答

Thank you for your kind feedback! We’re pleased to know you valued the speed and efficiency of our service. We look forward to assisting you again in the future!

5つ星のうち5の評価

fast and effective customer service by…

fast and effective customer service by Daisy

2026年5月1日
自発的なレビュー
Wondergifts ロゴ

Wondergifts からの回答

Thank you so much for your kind words! We're thrilled to hear that Daisy provided you with fast and effective customer service. We'll be sure to pass along your feedback to her—she’ll really appreciate it. We look forward to serving you again soon!

5つ星のうち5の評価

Tanzeel Hanif was very friendly and…

Tanzeel Hanif was very friendly and helped us a lot, excellent service

2026年5月1日
自発的なレビュー
Wondergifts ロゴ

Wondergifts からの回答

Thank you for your wonderful feedback! We’re delighted to hear that Tanzeel Hanif was friendly and provided excellent support. He’ll be pleased to know he was able to assist you so well. We truly appreciate your kind words and look forward to serving you again soon!

5つ星のうち1の評価

I bought a luxury voucher for my friend…

I bought a luxury voucher for my friend as a gift and the advertisement was so misleading it said 80+ 4-5 star hotel and with breakfast, when i tried to book it shows so cheap 2 star hotels and the price is doubled from the original price on booking. Worst experience and i wish noone buys anything from them!

2026年4月30日
自発的なレビュー
Wondergifts ロゴ

Wondergifts からの回答

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We understand how disappointing this must have been, especially when purchasing a gift.

We’d like to clarify that hotel availability and pricing can vary significantly depending on the season, demand, and major events happening at the destination. These factors can sometimes affect the options shown at the time of booking, including pricing differences compared to other platforms.

That said, this is certainly not the experience we want for our customers. We’d really appreciate the opportunity to assist you directly and help find suitable hotel options that meet your expectations. Please share your booking details with us at support@wondergifts.com, and our team will be happy to support you in securing the best possible stay.

We hope to have the chance to make this right for you.

5つ星のうち5の評価

it was great experience with costumer…

it was great experience with costumer service diana was very helpful

2026年4月30日
自発的なレビュー
Wondergifts ロゴ

Wondergifts からの回答

Thank you for your kind feedback! We’re delighted to hear that you had a great experience with our customer service and that Diana was very helpful. We’ll be sure to share your appreciation with her. We look forward to serving you again soon!

5つ星のうち5の評価

Excellent

Very good services amzing

2026年4月30日
自発的なレビュー
Wondergifts ロゴ

Wondergifts からの回答

Thank you for your kind feedback! We’re delighted to hear that you had a very good experience with our service. We truly appreciate your support and look forward to serving you again soon!

5つ星のうち5の評価

Diana helped me to book with my voucher…

Diana helped me to book with my voucher as I was facing difficulty with confirming appointments with some outlets, she was great in sourcing and booking one for me within the timeframe I needed. Was very pleasant and efficient.

2026年4月30日
自発的なレビュー
Wondergifts ロゴ

Wondergifts からの回答

Thank you for sharing your experience! We’re so glad to hear that Diana was able to assist you in securing a booking within your preferred timeframe, especially when you were facing difficulties with other outlets. It’s wonderful to know she was pleasant and efficient throughout the process. We’ll be sure to pass along your kind words to her. We truly appreciate your feedback and look forward to serving you again!

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