WoodUpp - Australia レビュー 

93
TrustScore 5段階評価の4.5

4.4

RIVA Offices - Office 71, 2/14 Edgewater Court, 4217 Robina, Queensland, AU


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5つ星のうち4の評価

Everything is pretty good quality. I am disappointed that the strip Lumi LED strips, which are $240 each, are not coloured LEDs. Thats a big missed opportunity and I would probably just buy somethin... もっと見る

企業が回答しました

5つ星のうち5の評価

Ordered two panels - for king size bed head- chose oak with beige felt- cut two circular holes for power point and refitted by electrician- great advice from team to avoid chipping. Delivered on ti... もっと見る

企業が回答しました

5つ星のうち5の評価

I fitted the LED straps into my daughters piano room.....huge mistake as she then wanted them in her bedroom. They look fantastic and the remote control for on/off and dimmer is perfect for a bedro... もっと見る

企業が回答しました

5つ星のうち4の評価

Customer service could not be faulted. Delivery timely. Easy to use website. Product, overall pleasing. Only ‘criticism’ being unlike the videos, found it difficult to achieve clean cuts without f... もっと見る

企業が回答しました


企業情報

  1. 家具製造業者

WoodUpp - Australia について

当該企業による記述

At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.

We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.

We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.

Designed to Make People Feel Good

当該企業による記述

At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.

連絡先

  • RIVA Offices - Office 71, 2/14 Edgewater Court, 4217, Robina, Queensland, オーストラリア

  • 1300966387

4.4

優良

TrustScore 5段階評価の4.5

93件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 92%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(93)

過去12か月のレビュー数: 1,593

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Awesome CREATE & LED sets

The CREATE & LED sets I purchased are perfect! Beautifully packaged and presented and delivery was quick. The products are really good quality and setup was super easy.

2025年11月25日
WoodUpp - Australia ロゴ

WoodUpp - Australia からの回答

Hi Blair, thank you very much. We are really proud of the CREATE & LED ranges as they are quite unique and really compliment our panels, and offer great versatility.

5つ星のうち3の評価

The product is not as good a quality as…

The product is not as good a quality as other similar products we have used.

2025年11月25日
WoodUpp - Australia ロゴ

WoodUpp - Australia からの回答

Hi Matt. Sorry to hear that, it's generally not the feedback that we often hear. Would love to hear some specific feedback if you are happy to provide as we are always interested in customer opinion and improving overall. Please email - info@woodupp.au if you have the time as we would love to learn more about your experience with us

5つ星のうち5の評価

Outstanding service from start to finish

Outstanding service from start to finish! The wall panels are top quality and look absolutely fantastic. Delivery was fast and efficient, and the customer service was excellent throughout the entire process. Communication was clear, professional, and helpful, making everything seamless and stress-free. Highly recommend to anyone looking for premium wall panels and reliable service

2025年11月24日
WoodUpp - Australia ロゴ

WoodUpp - Australia からの回答

Kerry thank you so much, that's such a fantastic review and our staff will genuinely appreciate it. We are so happy that you had such a great experience with us, and that you appreciate the quality of our products.

5つ星のうち5の評価

Samples supplied looks ok and arrived…

Samples supplied looks ok and arrived in reasonable time.
I was constantly updated of delivery and there were follow ups regarding the products after the delivery.

2025年10月22日
WoodUpp - Australia ロゴ

WoodUpp - Australia からの回答

Thank you Hans, we do our best to give our customers a positive experience, and glad we could assist you with your project.

5つ星のうち5の評価

Very helpfully and good communication

Very helpfully and good communication.
Sent samples as promised.

2025年10月22日
WoodUpp - Australia ロゴ

WoodUpp - Australia からの回答

Hi there, thank you so much for the positive review. Great to hear that you have had a positive experience with us.

5つ星のうち4の評価

Samples received as described and they…

Samples received as described and they were of a decent size to allow a good personal review of the product. Happy with the quality and feel of their products so will look to order

2025年10月20日
WoodUpp - Australia ロゴ

WoodUpp - Australia からの回答

Thank you Andrew, nice to hear when customers appreciate the quality of our Danish made panels. If you have any questions at all prior to placing an order, please do not hesitate to contact our team

5つ星のうち5の評価

Fabulous customer service

Fabulous customer service, and very helpful and quick with design and installation detail advice, complete with photo examples to show the different treatments. Friendly and personal approach, and the wall panels are fabulous quality.

2025年9月22日
WoodUpp - Australia ロゴ

WoodUpp - Australia からの回答

Angela thank you so much for such a glowing review. This means more to our team than you know. We are so happy that you appreciate our level of service and the quality of our products, as we very much strive to be the best we can.

5つ星のうち5の評価

Best product in comparison to others in…

Best product in comparison to others in market. Very approachable and responsive team for queries. Uniqueness is their accessories that can be attached to panels.

2025年9月24日
WoodUpp - Australia ロゴ

WoodUpp - Australia からの回答

Hi Sri, thank you so much for the complimentary words. Our team are so glad that you love the panels and appreciate the quality as much as we do.

5つ星のうち2の評価

Constant follow up email barrage even…

Constant follow up email barrage even before i received the samples, including this ask to review after I unsubscribed.

2025年9月17日
WoodUpp - Australia ロゴ

WoodUpp - Australia からの回答

Hi Graham, we are sorry to hear that you have had a negative experience with us. We are still in the early stages of the Australian launch and are amending any and all teething issues we have with regard to logistics and our email flow to customers. The emails have been going out a little too early unfortunately, however we are working on this to improve our service and our customer experience.

5つ星のうち5の評価

Great product!

Great product!

2025年9月12日
WoodUpp - Australia ロゴ

WoodUpp - Australia からの回答

Thank you so much Scott, we really appreciate your positive review and great to hear that you love our product!

5つ星のうち1の評価

Very Disappointing Experience from Start to Finish

Nothing went right with my order. I placed it on 12/09 and didn’t receive it until 02/10.

I was told by email three different times that the order was in transit, only to later discover it hadn’t even been shipped — they were still waiting on the complimentary Dupps from overseas. Those items should not have delayed my order in the first place.

When the order finally arrived, the driver adaptor included was for a European plug. Because of the repeated delays and misinformation, I had to reschedule the plasterer, which in turn delayed the electrician and cabinet maker — costing me both time and money.

The only compensation offered was a refund of the shipping cost. Overall, the experience was frustrating, poorly handled, and unprofessional.

I honestly wish I’d ordered from Delaco Panels instead.

2025年9月9日
WoodUpp - Australia ロゴ

WoodUpp - Australia からの回答

Hi Tammy, we are very sorry to hear that you have had such a poor experience at this early stage of our Australian journey, and completely understand your frustrations. Whilst some of this was beyond our control, what we could control should have been handled better.

5つ星のうち5の評価

Amazing communication and…

Amazing communication and responsiveness.

2025年9月2日
WoodUpp - Australia ロゴ

WoodUpp - Australia からの回答

Hi Stephen, thank you so much, we are very grateful for your review, and great to hear that you have had such a great experience with us.

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