Bought a Wuben L3 on Amazon June 2025 and stopped working recently. Contacted Wuben amazon rep. sent a video and receipt of my order number and got NO where. I just wanted a replacement or have it rep... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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My order came very quickly after the order was placed. The product works incredibly well. Has a good weight witch I like. I'm a maintenance technician I use my flashlight a lot the battery lasts great... もっと見る
Do not trust!! Didn’t receive my order. Ordered two G5’s far in advance of Christmas as a present, and still nothing 5th January. Emailed repeatedly and yet no response to delivery dates or if I could... もっと見る
Vollen Preis bezahlt, sichtlich gebrauchte Lampe geliefert bekommen. Customer Service bietet keine Rückgabe oder Umtausch an. Stattdessen soll ich nach viel hin und her mit 5 EUR Rückzahlung zufri... もっと見る
企業情報
当該企業による記述
Wuben offers diverse lighting solutions known as its best EDC flashlight, quality headlamps, rechargeable led flashlight, bike lights & penlight.
連絡先
1742 N Rand Rd, Palatine, IL 60074, 60074, Palatine, 米国
- 85256292722
- service@wubenlight.com
- wubenlight.com
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Good product
I ordered a New Year surprise box…
I ordered a New Year surprise box $19.99 + S&H $7.99 = $27.98, received a $33.99 (AliExpress free shipping) H1. What a major disappointment for a new year! Never again taking that chance.

Wubenlight からの回答
SAV qualitatif et très professionnel
SAV qualitatif et très professionnel. Je recommande les produits Wuben qui sont excellents.
Best customer support
Best customer support
Had a problem with my order but Ava from customer support helped me out super quickly
Love Wuben flashlights
Wuben makes excellent flashlight. Beautiful design, high quality and perfect materials like titanium, cooper or aluminium. After my order the Chinese new year holidays started so the delivery took longer than described on their website.
I love Wuben's flashlights
I love Wuben's flashlights. They are extremely well made and they are unique compared to all the other flashlights on the market.
Wuben makes some great flashlights
Wuben makes some great flashlights!
The X-series is definitely my favorite. The design is unique and the performance is up to par.
- Fit to Survive
Order #WL19736C
Order #WL19736C
Almost 8 weeks to arrive which i think is very slow when they say it came by airplane battery will not hold any charge. they do not reply to any of my emails. will never buy from wuben again.
contacted customer support all they said was have a nice day

Wubenlight からの回答
The g2 would not hold charge .I…
The g2 would not hold charge .I requested a refund and that never happened. I have multiple wuben lights so was disappointed with this. Customer service is lacking

Wubenlight からの回答
Best on market.
Keine Antwort vom wuben
Keine Antwort vom wuben
Bestellung nicht angekommen…
Lieber nicht bestellen

Wubenlight からの回答
The coolest flashlight I ever own
The coolest flashlight I ever own. A fusion of style, fun, sophistication, tech and innovation.
Buy your Owl today!
My light arrived on time and in great condition (the box wasn’t torn or anything) I’ve been using it almost everyday! Such a great light cannot recommend enough!
Surprise Box
I purchased the surprise box and got two great products, a rechargeable flashlight and an rechargeable headlight. What a bargain! Thanks for providing a great product! Very happy!
INNOVATION INNOVATION INNOVATION!!
Innovation innovation innovation. I am a huge collector and wuben has been my favorite company over the past 2 year. Because of their innovative and different design! If you want a normal flashlight - wuben has got you covered. If you want an extraordinary flashlight- they got that too!
I've been reviewing Wuben flashlights…
I've been reviewing Wuben flashlights for a long time now. Their flashlights are pretty cool, especially the X series, and the amazing Wuben A1. Of course there are some older models that are not very interesting, but especially the newer ones are quite nice. Their performance is pretty good, as well as their communication. At the moment I think I have about 5-10 of their flashlights, and some were gifted.
They are pretty innovative, with new features, and they are listening to their customers.
good quality products with very…
good quality products with very innovative solutions - i am happy with my Wuben flashlights!
Good Light, Terrible Handlebar Mount & Customer Service
I purchased a B2 bike light WUBEN B2 Bike Light Sept 23, 2021. The light is high quality, but the handlebar mount I received is not good.
When I first got the light, it wouldn't lock into the mount and could slide forward and come off in rough terrain. When I inspected the mount, I could see cracks in the plastic where it flexes. I tried fixing it by filling the cracks with superglue and supergluing a plastic support on the underside. But, it still wouldn't engage with the light enough to lock it in place.
As a final attempt to use the light, I was just going to wrap a piece of velcro around the light and the locking tab of the mount to make sure it didn't fall off while riding, but when I went to attach it to my handlebars, the plastic hinge totally failed.
The mount had only been used one or two times and had never been crashed or abused.
When I contacted Wuben this is the response I got:
Darling.
Sorry to keep you waiting. At the moment we do not have a separate retail for bike clips.
Hope you have a wonderful day.
wuben customer service

Wubenlight からの回答
No Customer Service on website
No Customer Service on website
Tracking doesn’t work
I finally received the flashlights.
It’s too much of a hassle working with this company
Surefire or Streamlight has much better customer service

Wubenlight からの回答
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