I recently had problems signing in so had to change my password and now just a few days later using that password on my laptop and it says it doesn't recognise it! I tried the same password on my ph... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
6 weeks with no results and I'm getting emails saying they just started extracting DNA....despite the fact that I already went through that starting over a month ago and online I have been (am still s... もっと見る
23andMe is fun. How much fun depends on how much you pay. There will always be a feature you want on the next highest level, which is frustrating, but I can't say it affects my trust level. If you jus... もっと見る
I was scared my information was not safe during the company’s turmoil but all is well and it’s better than expected So many ancestry DNA matches alive and located thru archaeological research Rec... もっと見る
企業情報
当該企業による記述
23andMe is a leader in personal genomics, delivering advanced DNA testing that uncovers your ancestry, connects you with relatives, and provides personalized health insights—all through a groundbreaking and easy-to-use platform.
連絡先
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 57%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I trust the data and think the health…
I trust the data and think the health and research you’re doing is great.
Contact Challanges
First: I do not recall the last time that I tried to contact you. I do not recall any specifics regarding a conversation on 10/29/2025.
Second: Getting sufficient guidance is more than a challenge whenever I have a need to communicate.
Ha risposto molto bene alla mia…
Ha risposto molto bene alla mia curiosità di sapere quasi tutto su di me,grazie
I have learned so much about my family…
I have learned so much about my family history. Met cousins I did not know I had. And the information continues to improve, more details, and places. I always looks forward to the next report, or update.
Very quick in and out in minutes
Very quick in and out in minutes. Also had all my information so no need to produce insurance or additional paperwork.
Very detailed information
I live being able to find out where my family is from and being able to see what I received genetically from my ancestors. My favorite part seeing my historical matches. I actually do come from Vikings and can back back that up with scientific data.
I trust 23and Me.
Including Tibet and the inner mongolia…
Including Tibet and the inner mongolia into china is disturbingly political.
Fascinating DNA health and ancestry information…
The DNA health and ancestry information is absolutely fascinating. I'm so glad I chose to join 23andMe because I have learned so much that I never would have gleaned any other way. One of my favorite parts to explore is the list of " Health Predispositions" that my genetics influence and I can see if I have a chance of developing certain health conditions listed by "Likelihood". More fun facts can be found under "Wellness" to see how your DNA might affect your body's response to things such as Caffeine or seasonal allergies. Another favorite is how genetics affect your appearance and senses...some of the categories are fascinating such as: Asparagus odor, cheek dimples, ice cream flavors etc. There are health discoveries that you can share with you physician that they might find helpful such as how your body might process certain medications due to your DNA. 23and Me is a great source of finding out a detailed report of your exact ancestry. It goes into great detail about the many countries your DNA is from and they even have ancient skeletal DNA from archeological gravesites all over the world. I highly recommend this organization to anyone who loves to find out a multitude of interesting facts about themselves.
I learned so much more than I expected!!
Great info never have a problem an…
Great info never have a problem an always keep me updated--great
Quick and easy
What made my experience great was I could learn about what I’m more susceptible to getting based on my genetics and information that was provided,I got to learn my ancestry and family I may have not known about.The process is super easy all you have to do is register the kit on the app and follow the instructions that are provided with the kit and spit in the tube and send it off
Best info on DNA and health
Best info on DNA and health, and of course your ancestry. The health info is absolutely the most valuable tool. All doctors should test us as thoroughly as 23 & me does. Valuable information that can change your health outcomes.
Was unable to logon the entire day
Was unable to logon the entire day. Not sure if the issue was on my end or theirs. This is asking about a specific date so my responses are related to that.

23andme からの回答
My Roots connecting my sons to me.
I especially like that you include my African ancestry. I wish you could tie it to both my sons (Jon and Joe Smith) membership on 23 and Me which shows I (their mother ) am of Benin-Togo ancestry instead of just showing me the Nigerian connection. Thanks.
I have many relatives in Russia
I have many relatives in Russia. The previous DNA mapping even showed the regions where they live, but after the latest update, Russia disappeared from the map. I don't need false information.

23andme からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。






