Popped in with my old Specialised Globe with Gear issues…. Have lost patience with the bike shop who have ‘tried’ to fix it several times. Huge welcome, very relaxed and looked at it immediatel... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Had an issue with my new bike shortly after purchase, my choice of bike was not suitable for me. The customer service was absolutely outstanding. The manager Adam took it back without any fuss and rep... もっと見る
I bought my bike from 99 Bikes in Walton on Thames, and it was a great experience. Oscar was great, was really informative and patient, especially as I returned my first bike and bought a mountain bik... もっと見る
Awful! Placed an order and it was cancelled without any explanation. I attempted to contact the retailer several times to ask why my order was cancelled and they have completely ignored me. Save your... もっと見る
企業が回答しました
企業情報
当該企業による記述
Since opening our first bike shop in 2007 in Milton Australia, 99 Bikes has grown its store network to 78 stores across Australia, New Zealand and now the United Kingdom. Dedicated to being the world's most approachable bike shop, 99 Bikes makes sure all cyclists have access to the best products, the best service at the best prices online and in store.
連絡先
150 Commercial Road, SO40 3AA, Southampton, 英国
- 02380 864832
- help@99bikes.co.uk
- www.99bikes.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 22%に回答しています
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Excellent service
Excellent service very friendly staff and a good choice of bikes and accessories

99 Bikes UK からの回答
Awesome Service 99 Bikes Winchester
Great service from the staff at 99 Bikes Winchester. Was visiting from Canada and riding the King Alfred’s away. Just after leaving Winchester managed to slice my rear tire on a large piece of flint. Called the store told them what I needed. By the time I walked back to the road, called a cab and got to the store my new tires and tubeless set up where waiting for me on the counter. I set the tire up in the parking lot and guys seated them for me with the compressor. Absolutely awesome service, completely saved my ride!

99 Bikes UK からの回答
Top guys at 99 Bikes Swindon!
The guys at 99 Bikes Swindon did a fantastic job prepping my winter bike for another season of training. They did a full strip and rebuild, cleaned and greased everything, and replaced a number of parts that were well beyond their best! The bike was finished off with a ceramic frame coating to make keeping the bike clean a lot easier, and fitted some new mudguards. The bike rides better than new! To top it off, they looked after my wallet too with some competitive pricing on the work. 10/10 😀😀

99 Bikes UK からの回答
Great equipment and very helpful…
Great equipment and very helpful selecting a helmet for my two year old who can often be tricky on shopping trips. Very pleased with the service

99 Bikes UK からの回答
Great Staff
Great Staff, Knowledgeable People, and Very Very Helpful, Give them a try they are well worth it if you like Mountain Biking, Road Biking electric or your own power 😃👍🚴♂️🚴♀️🚴🚵♂️🚵♀️🚵

99 Bikes UK からの回答
Louis who helped me choose the bike was…
Louis who helped me choose the bike was fantastic. Very knowledgable, very keen to help and not at all pushy which made me buy more.

99 Bikes UK からの回答

99 Bikes UK からの回答
Great, great, great
Excellent customer service, excellent advice, great product range, all of a high standard of quality.
Perfect for any cyclist.

99 Bikes UK からの回答
Always a friendly efficient service…
Always a friendly efficient service from Chris and the knowledgeable team at Hargroves / 99 Bikes.

99 Bikes UK からの回答
Great communication
Great communication. Would use again. However delivery was a mess (although nothing to do with 99 Bikes - TNT/Fedex are not great.)

99 Bikes UK からの回答

99 Bikes UK からの回答

99 Bikes UK からの回答
Disappointing experience
Nice bike, very good price , but workshop needs a straightener ,unless one slipped through the net and I ended up with it. Brakes not reversed for the uk (scott mtb), rear brake disc plug/washer rattling , not even screwed in, never mind torqued. Disappointing experience, kind of half expected something with it arriving in a box , but “expert” builders , took their word for it. Having it checked over tomorrow.1 star for the bike itself, and 1 star for the price , all very nice guys to speak to at 99 bikes .

99 Bikes UK からの回答
Brompton Electric
Very helpful staff at both the Totton and Winchester branches regarding the purchase of a Brompton Electric.

99 Bikes UK からの回答

99 Bikes UK からの回答
Outstanding Again!
Each time I visit 99 Bikes Swindon, they exceed all expectations I have, without doubt 2nd to none, THE BEST customer service experience I've ever had and not just in the cycling industry. 10/10

99 Bikes UK からの回答
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