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TrustScore 5段階評䟡の4

4.1

宝石商
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5぀星のうち1の評䟡

I purchased some earring for my mum for Xmas, she rarely goes out to wear them. They are a gold & silver drop earring and the drop has fallen off one of the earrings. I contacted Acotis for a repair o... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

“This is the best place I’ve ever ordered from so far. They were incredibly helpful and transparent, even though I was ordering from abroad. They kept me updated until the very last moment and were al... もっず芋る

5぀星のうち5の評䟡

Excellent customer service. This company went above and beyond to source the item I had ordered and which had been discontinued- I was delighted to receive my bracelet after all their efforts to find... もっず芋る

5぀星のうち5の評䟡

Highly recommended store. I recently made an online purchase & the sizing a little out so I had to exchange the item by post. What a seamless & effortless process with extremely speedy responses & qui... もっず芋る

䌁業情報

  1. 宝石商
  2. 宝食品鑑定士
  3. 宝食品買い付け業者
  4. 宝石圫刻家
  5. ゞュ゚リヌ補造業者

圓該䌁業による蚘述

Acotis Jewellery is a leading provider of stunning designer jewellery and accessories in the UK. We source our products from some of the region’s most-respected designers, and we make them available here for our customers across the UK. Browse our selection of fine jewellery and accessories, and don’t hesitate to contact us should you have any questions. Our huge selection of quality women’s and men’s jewellery is sure to contain many pieces of interest so take as much time as you need when viewing each category and bookmark anything that catches your eye. If you already know exactly what you want, you can, of course, simply add each piece to your shopping cart and check out using our secure payment facility.

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4.1

ほが満足

TrustScore 5段階評䟡の4

1163件のレビュヌ

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4.1

すべおのレビュヌ

(1,163)

過去12か月のレビュヌ数: 85件

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5぀星のうち4の評䟡

Ordered twice from Acotis

Ordered twice from Acotis, on both occasions they were pretty quick to deliver the goods and they did match the description. The only thing I’ve got to say though is that they don’t shows pics of how the jewellery looks on a person for all brands. I chose Dew and they are rather small. Wearable but they will be smaller in real life then you imagine them to be by looking at the pics displayed. I wrote to their customer service about this but received no response. It’s fine, not a massive issue but you guys asked for my opinion and here it is. My Dew necklace is really cute though and the rings are adorbs. My Hot Diamonds ring is gorgeous, just like the picture.

2023幎7月5日
5぀星のうち1の評䟡

Poor quality and poor returns sevice

The quality of the Jewelery isn't good enough and not as shown.

To compound the disappointment of a spoiled 29th Anniversay, I wasn't refunded the whole cost(postage) and then had to pay for returns postage!

Poor.

2023幎6月18日
Acotisdiamonds ロゎ

Acotisdiamonds からの回答

Thank you for providing your review of the Hot Diamonds Bliss Interlocking Circles Pendant DN127 from Acotis Diamonds.

Tracking Reference: DS299477329GB (royal_mail)
Date Ordered: 13th June 2023, 5:38 pm
Dispatch By: 14th June 2023
Delivery Date: 15th June 2023
Date Dispatched: 14th June 2023, 8:00 am

We can see that the item arrived in time via Royal Mail Special Delivery

https://www.acotisdiamonds.co.uk/hot-diamonds-bliss-interlocking-circles-pendant-dn127-p11936

We sincerely apologise for the unsatisfactory experience you had with this item. We appreciate your feedback, and if you could kindly let us know the specific issues you encountered, we will promptly inform our manufacturers to address any faults. Once we receive this feedback, we will be able to assess the situation and arrange a refund for the item's cost as well as the return postage, should the item be found to be faulty in any way.

Kind Regards
Joe

5぀星のうち5の評䟡

Brilliant Service 😊

I ordered a Thomas Sabo ring ,I had been looking on every website for this ring as it was a replacement for the one I’d lost .
I ordered on line with ACOTIS Jewellery
Brilliant service my ring arrived 2 days later perfect fit .
Would definitely be ordering again in the future .

2023幎6月6日
自発的なレビュヌ
5぀星のうち5の評䟡

Baby's breath Trolllbeads ring

Brilliant experience. Thank you to Sue who was very helpful and sent photos of my Trollbeads ring before I placed my order. My ring was well packed and arrived within 48 hours. Beautiful very detailed and heavy ring. Its fabulous. Would definitely order again. Thank you.

2023幎3月28日
自発的なレビュヌ
5぀星のうち5の評䟡

I love this watch!!

I was very impressed with the speed of delivery and the careful packaging. The watch is beautiful and exactly as described on website. Delivery time was spot on as well. I can't believe how much I saved on this watch by not ordering from swarovski directly.

2023幎2月20日

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