You learn more about a company & its people when things go wrong, their values, ethos & commitment towards customers either shines or disappears. My first 2 orders were delivered without incident –... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
What makes a company stand out from others is how they deal with things that may have gone awry. My delivery of various bagged fertilisers had been damaged and a few had spilt loosing most of their co... もっと見る
企業が回答しました
Ordered 25kg of Blood, Fish and Bone on Monday afternoon. Delivered using standard service on Tuesday afternoon. Well packaged in strong sack. Price for 25kg and delivery was only slightly more t... もっと見る
企業が回答しました
When my order arrived one of the items was completely unlabeled, so no indication of what the sack contained or how to use it. This was very worrying, as I couldn't be sure what was in it and it w... もっと見る
企業が回答しました
企業情報
当該企業による記述
Agrigem are based in Saxilby in Lincolnshire. They supply a wide range of Plant Protection Products, Weedkillers, Fertilisers, Grass & Flower Seed, Application Equipment, Hard Surface Cleaners & Rodenticides to professional and amateur users. Their website stocks 1000's of products, all available on speedy next day delivery.
連絡先
Foss House, Units 7, 8 & 9 Allens Business Park, Skellingthorpe Road, Saxilby, LN1 2GH, Lincoln, 英国
- 01522246491
- customerservices@agrigem.co.uk
- www.agrigem.co.uk
4.3
優良
430件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Agrigem からの回答
Thank you for your feedback Mr Bowman - we appreciate the time to review our services - regards Customer Experience Team
Arrived on time with no fuss 👍
2024年1月27日
Agrigem からの回答
Thank you for your feedback Tommy - we appreciate the time to review our products and services - regards Customer Experience Team
Got the goods out quick but arrived…
Got the goods out quick but arrived with a broken lid
poorly packaged
2024年1月4日
Agrigem からの回答
Hi Chris, thank you for letting us know - Apologies that this arrived as you have described. I will review the order but if you took any images at the time the parcel arrived and can send them to customerservices@agrigem.co.uk we would be really grateful. I can then pass to our warehouse team to review the packaging
regards Customer Experience Team
Delivery incompatibly.
I was offered an option to have delivery made inside my porch if I was out. However the parcel required a signature from me on delivery. the two are incompatible and if I had been out (as I was earlier the day) the delivery would have failed. Please get your logistics sorted out and only offer one OR other option!! And let me choose delivery time slot if signature is required.
2024年1月3日
Agrigem からの回答
Hi David, I will pass you feedback to our eCommerce team about the functionality and what we can look to do to fix this - thank you for your feedback David - regards Customer Experience Team
Quick Service
Delivery was very quick. The product did not require to be packaged so no further comment.
2023年12月3日
Agrigem からの回答
Thank you for your positive feedback and 5 star review - regards Customer Experience Team
Fast and reliable service
2023年12月1日
Agrigem からの回答
Thank you for your feedback - regards Customer Experience Team
Agrigem からの回答
Thank you for your feedback and 5 start review - regards Customer Experience Team
Such an easy site to use and the goods…
Such an easy site to use and the goods arrived well within the due date. So grateful.
2023年12月3日
Agrigem からの回答
Thank you for your feedback as positive comments - regards Customer Experience Team
Berthound and Agrigem very poor
Paid £550 for a Berthound battery sprayer, arrived fine. Within 2 weeks chemical was pouring out (on me and ground) supposedly a valve went inside. With this the electric components had got wet inside. At this point Agrigem didn't take it back and sent a new part. I fitted as required. But the machine still didn't work correctly, intermediate missing (electrical fault??) had video evidence....now they took the machine back, which also they wanted me to pay for. So several weeks passed, they tell me nothings wrong, so they send the machine back, works for a week then same again intermediate missing no pressure. Basically rubbish. This took 6 mths to sort with agrigem and eventually they took it back, then when they received it. Said that it was dirty and only willing to give me half the money back. The machine was used maybe for 15 days work in a season of spraying. Stick with cooper pegler and be careful with agrigem. Very difficult to work with..
2022年12月8日
自発的なレビュー
Agrigem からの回答
Hi Dan - I am really sorry to hear about this - are you able to call me on 01522 246491 opt 3 so I can review this as to what has gone on. If we know about the issue in the first 30 days of you receiving then it is a straight swap or return for refund, after thirty days and less than 6 months, then we look to fix or replace - regards Vanessa
The delivery and quality of Diamond horse Weed killer
I ordered Diamond Horse Tail Weed Killer and Roundup Pro Vantage 480 which was delivered on time. I found Diamond weed killer very effective. The chemical killed horse tail weeds with ease previously i had tried different weed killers without any positive results.
I am yet to try Roundup Pro as such cannot give a review on it yet. I can only give five stars to diamond weed killer despite being slightly expensive compared to B&Q and other online companies that sell weed killers. At last I am thrilled to have discovered a weed killer that works. I recommend this weed killer to anyone who has issues with horse tail weeds on their drive.
2023年10月28日
Agrigem からの回答
Thank you for sharing your feedback on the products you purchased from us. We are very proud about the products we provide and we are pleased that you are also delighted - thank you for your positive feedback regards Customer Experience Team
A great company to do business with
A great company to do business with and good communication from start to end.
2023年10月28日
Agrigem からの回答
Thank you very much for your positive feedback. We are delighted that you found our services to be good from start to finish - regards Customer Experience Team
Thanks to the great website I was able…
Thanks to the great website I was able to make the right decision for the correct weedkiller as required. The payment method is simply and the delivery was faster than I'd expected. Excellent service will definitely be returning for further purchase's.
2023年10月28日
Agrigem からの回答
Thank you so much for your feedback. It is important to us that we receive feedback that helps us improve our service and offerings and it's great to hear that we are meeting your expectations. Regards Customer Experience Team
Great selection. Easy to order
Don’t want to neglect my lawn over winter hence the order of the winter lawn feed.
Lawn suffered last winter due to a lack of feed.
2023年10月27日
Agrigem からの回答
Thank you for your feedback. We are pleased that we can offer an all year round solution with our products and we hope that you can enjoy your lawn for the full 12 months of the year. Thank you for taking the time to leave feedback - regards Customer Experience Team
Great service thankyou
2023年10月27日
Agrigem からの回答
Thank you for leaving feedback and your 5 star rating - regards Customer Experience Team
Agrigem からの回答
Thank you for leaving feedback and your 5 star rating - regards Customer Experience Team
Good service Quick Delivery
2023年10月27日
Agrigem からの回答
Thank you for your positive rating about us. If we can understand how we can get to 5 stars your feedback would be greatly appreciated - regards Customer Experience Team
Friendly and efficient as always.
2023年10月29日
Agrigem からの回答
Thank you for leaving feedback and your 5 star rating - regards Customer Experience Team
Agrigem からの回答
Thank you for leaving feedback and your 5 star rating - regards Customer Experience Team
If you need it quickly...
I have not used the product yet but I was very pleased with the speed of the delivery. I ordered the item on a Sunday, with standard 3-5 day delivery, and it arrived on the Tuesday.
2023年10月29日
Agrigem からの回答
Thank you for sharing your feedback. It is appreciated that you have taken the time to tell us about your experience. Thank you again, regards Customer Experience Team
Agrigem からの回答
Thank you for leaving feedback and your 5 star rating, we are pleased that we met your expectations - regards Customer Experience Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。