Amazon.com, Inc. レビュー 454

With all the years I have been buying from Amazon ,,now if you buy from a third party seller ,,,pls beware cause to return product if you're not satisfied is all out hell ..It's been 8 weeks I have been trying to return a swing that I bought for my camper and come to find out it will not fit at my location I wanted it to so still have the swing,,spoke 8 different times to all different agents that don't have any record of any conversations had every other times,,,and still I have to pay for returning this swing that,ways a ton ,,just not right what Amazon is becoming now ,,before it was so easy to return or get a refund and now just hello,,,so another company that built up their business and after just changed their policies ,,so now im thinking of getting a new place to make many more purchases other than Amazon....Too bad Amazon this kind of business will kill your already huge business..

I do not like Amazon at all taken money out of someone bank account after I canceled my Prime on May 28th I have to fight Amazon 6 times just this month and still haven't get my refund yet I have letters in my email saying your giving me my refund. You guys keep putting prime on after I stop it I take my bank card off for a f*****and still nothing you made fraud and I guess lawyers are the best way to go now I will fight you and then in hopes to sue them. Stop using Amazon because they will take money out without telling you the make fraud and all maybe cheap but not really at all it's a joke and fraud. Where my f****** money. Amazon Canada is a f****** job now I understand why you guys are always hiring mmmmmm guess I know now

Amazon Tente de bien faire mais vend plus cher que les autres entreprises et beaucoup de scrap de la chine. Franchement Amazon
Vous avez pas finis de vendre plus cher qu'ailleur, et surtout vendre de la scrap au monde sans honte.
Vérifiez donc vos stock avant de vendre vous avez tellement de plainte. franchement le Distribution Aux consomatteur etait 100 fois mieux, Baissez vos prix et vérifier vos choses avant de les vendres surtout ceux qui viens de la chine
beaucoup trop cher et beaucoup de Scraps inutile.

Amazon Canada - yet another business screwing Canadians over.
Amazon.ca customer service has, and not surprisingly, gone downhill. They did have chat support, which seems to be no longer. They take services away and then expect Canadians to pay higher prices for items that are not worth it. I for one am done shopping at Amazon.ca. If I can't get a hold of customer service via chat support when they always had it before and it still exists in the USA, I'm done with your business. Not only this, but Amazon's refund policy taking 30-days!! Why should I have to wait 30 damn days for my money?! They want payment right away for items they sell, but want customers to wait up to an entire MONTH to get their money back on returns. With the technology we have literally at our finger tips, it should take nowhere near 30-days and then a 7-day wait period before it's back in your bank acct. It's bs and they know it! After this order.. I'm DONE with them.

Big variety of items to shop for.
Great refund policy.
Great Customer Service.

For normal items fine. But they can't control bots and or scammers at all. I've bought two items twice in 5 days(same type of item) and have been told they've deleted their account. And to only to see them again with a brand new account setup with the same items.

False advertisement, abysmal delivery service. We paid for Prime, they advertise next day delivery…right after you paid, it’s no longer next day! They say they will deliver in 3 days…you modify your schedule to be at home the day of delivery…so, on that day, all day long it says that the item is scheduled to arrive that day…then comes 7pm or so and suddenly it now says it will be in another two days when we will fly put of the country . We tried to cancel and it says impossible. People have lives, this is abusive and extremely disrespectful.

i tried the shilajit for 1month, very nice to use and no bad reaction at all.

Amazon.com is a joke. I ordered something from them. I never received the item and they had to give me a refund so now they banned me from ordering anything on their website which I really don’t care but that is ridiculous. I tried to order something yesterday and they canceled my order. But it’s OK because I’m done ordering from them every time I do I don’t receive my item and they give me a hard time making me show a bunch of proof just to get my money back. They love to take your money and not ship your item, but I found other better websites to order off of and cheaper.

J’ai commandé un support à guitare en spécifiant à plusieurs reprises qu’ol doit être livré avant 16:30 car c’est un camping et après, comme personne n’est à l’accueil, le risque de col est énorme. Le livreur de Intelcom me texte qu’il veint de me livrer le colis à 19:00. Je lui dit qu’il devait le livrer avant 16:30… il me dit qu’il va retourner le chercher et que je ne reverrai jamais en utilisant un language grossier. C’est donc un vol! Je contacte Amazon et ils veulent que j’attende quelques jours pour être sûr qu’il ne soit pas livré… j’ai beau leur répéter que le livreur m’a confirmé qu’il l’a pris, rien à faire, ils sont bouchés! J’attends plus d’une semaine et les recontacte. Le gars et raconte pour la x-ième fois l’histoire… il me demande de prendre une photo d’où a été laissé le colis!!! J’ai beau répéter qu’il s’agit d’un vol, que j’ai les preuves, les textes et numéro de téléphone du voleur… il reste bouché sôide et ne veut rien savoir. Je dois donc aller déposer une plainte à la police car Amazon ne fait rien. Fini Amazon… j’en ai assez je leur incompétence et je m’en foutisme…

Disgusting liars. They just try to get you off the phone by lying and let the next rep deal with it. Awful people.

STOP TELLING ME WHAT MY SUGGESTED SIZE IS AND THEN CHANGING MY ORDERS SO I GET THE WRONG SIZE!!!!!!!!!

HOW MANY TIMES DO I HAVE TO CONTACT AMAZON.CA AND COMPLAIN ABOUT THE COMPANY ASL SHIPPING ??? WHAT WILL IT TAKE FOR AMAZON TO STOP GIVING ASL PACKAGES TO DELIVER ?
i'M FED UP OF BEING TOLD LAST MINUTE THAT MY ITEMS ARE NOT BEING SHIPPED BCUZ A PACKAGE GOT DAMAGED !! THEY LEAVE PACKAGES IN THE MIDDLE OF A DRIVEWAY , IN SNOW OR OUT IN THE OPEN DURING A RAINY DAY !!
AMAZON YOU WILL LOSE THIS 125 PURCHASES A YEAR CUSTOMER . THERE IS SO MUCH I CAN TAKE

La livraison est peu fiable avec INTELICOM! "Lente et abandonne les colis sans avertir (environ 2 heures apres)me suis fais voler un colis ici en bas et une autre fois un velo electric qui etait pesant la laisser en bas sans avertir ,pourtant j,avais bien metionner de sonner que je debarre la porte et qu,il me le monte avec un chariot...Non! Pourquoi amazone se fie a cette compagnie? Il prenne une photo et s,en vont....y,a des itinerant qui spotte les portes ....Certain que Intellicom vas rembourser mais quand tu veut ton colis...desolant!

I shopped on Amazon before and had no problems. This time I wanted to make a purchase, but you want to text me a confirmation code. I DO NOT have a cell phone and will not get one. E-mail a confirmation or speaking over the phone is not an option. I am not happy at all. I called my bank to release the funds, but they can not do that. You need to fix this concern, because I am sure lots of other people have no mobile phones.

J'ai fait un achat d'une balançoire arbre de 60 pouces valeur de 130$ et j'ai reçu à la place un paquet de couches pour enfants problème par-dessus problème pour me faire rembourser j'ai le nom de la personne qui a commande les couches il demeure a 10 km de chez moi et Amazon se fou totalement de moi fini amazon

AMAZON'S AI customer service assistant provided inaccurate information about being able to use a product that was delayed in shipping. It offered a refund and stated i would still be able to use it. Product finally arrived but was unusable because Amazon marked it lost or stolen. Customer service was no help. So I canceled my music subscription and do not plan to by from Amazon. Google seems the way to go now.

Hello I'm giving Amazon Canada
a 1 star rating because I placed an order on Wednesday, April, 22nd, 2026 on the Amazon app and well it's Wednesday, May, 6th 2026 and I still haven't received my order so I go into my Amazon Account and go on to "Your Orders" and it says your order is having delivery delays and you will recieve your package on May 5/2026 were sorry for the inconvience and the tracking meter says out for delivery so I go check again about 20 minutes ago and they give me a new message saying there are some additional delays on delivering my order would you like to request a refund, now first of all no I don't want a refund I just want my order that you lied about being delivered yesterday not even an apology or any compensation like a shipping fee refund or a subscription free month and if I request a refund I would be waiting forever for it to show back up in my bank account like they were quick to take my money but slow to deliver my package not cool Amazon Canada

My issue with Amazon is their delivery.
I am a disabled senior, every time that I place an order with Amazon, I include very clear instructions as to where to deliver my order.
I don't think that Amazon or their drivers bother to look at those instruction and they drop off my order in the wrong places.
I have spoken to their customer support several times.
They promise to escelated the matter but nothing changes.