Delivery went wrong! My billing address was correct but they chose to use DPD for delivery. DPD went to incorrect address and owners refused to accept. AO phoned to say why did I refuse delivery!... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My disabled mother's cooker stopped working but she is insured by AO care. A week after phoning a very young man came who had to call someone else because he didn't know what he was doing. The next... もっと見る
Absoultely shocking company! Paid extra for our washing machine to be connected but the incompetence of their delivery driver meant there was a serious leakage for a number of weeks. When bought to... もっと見る
I cannot believe that this happens in 2022. Was tracking my order all morning, till I was next up for delivery. While waiting, suddenly, my delivery tracking said that it cannot be delivered. I could... もっと見る
企業情報
さまざまな外部ソースから提供された情報
AO Home is the ultimate destination for your online shopping, with unique and specialised products, personalised gifts and household must-haves. Bringing to you a select and diverse collection of innovative entrepreneurs with fantastic products you won’t find on the high street.
連絡先
223 Regents Street, W1B 2QD, London, 英国
- info@aohome.co.uk
- www.aohome.co.uk
1.9
期待以下
84件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
No shipping information or estimated…
No shipping information or estimated date, in fact no communication at all since talking my order and money
2020年3月8日
自発的なレビュー
AO Home からの回答
Dear Customer,
Sorry to hear you had a negative experience with us at aohome.co.uk. Here at aohome.co.uk we take our review seriously and would like to resolve this problem so our future customers do not receive the same experience.
Would you be willing to inform us of our order number and product information so we can investigate this problem further?
Kind Regards,
AO Home
I still haven't had any indication of…
I still haven't had any indication of when the ordered goods will be delivered.
2020年1月3日
自発的なレビュー
AO Home からの回答
Dear Customer,
Sorry to hear you had a negative experience with us at aohome.co.uk. Here at aohome.co.uk we take your review seriously and would like to resolve this problem so our future customers do not receive the same experience.
Would you be willing to inform us of our order number and product information so we can investigate this problem further?
Kind Regards,
AO Home
Excellent
I needed an item that wasn't exactly as per the web site. Customer services were amazing in contacting the supplier, sorting out prcies etc. for what I wanted and arranging a very prompt delivery. Can't thank them enough, I managed to get exactly what I wanted without any hassle and the item is absolutely perfect. Couldn't rate everything more highly
2019年8月24日
自発的なレビュー
Best Electrical Retailer
My generator iron just gave up I was devastated as its hard to go back to ordinary steam iron However researched on line found best price with free next day delivery Communication was excellent They offered delivery any day chosen Would definitely recommend and buy again
2019年3月2日
自発的なレビュー
AO Home からの回答
Dear Christine,
Lovely to hear such an amazing review for AO.com. Unfortunately, we are not AO.com we are aohome.co.uk which is a different site.
Would you be willing to remove this review and post it to the right companies Trust Pilot instead?
Kind regard,
AO Home
Great service from this company with…
Great service from this company with lots of communication regarding delivery times etc
Would definitely recommend and will use again!
2019年2月5日
自発的なレビュー
Safety razor should have come with…
Safety razor should have come with blades but didn’t. A little too safe!
2018年12月26日
自発的なレビュー
AO Home からの回答
Hi,
Thanks for letting us know - We apologise your razors weren't included in your order. Please can you send me your order details to info@aohome.co.uk and can get the razors sent out.
Thanks
AO Home
Great products
Great products, fast delivery. competitive prices, excellent customer services. Would recommend.
2018年12月23日
自発的なレビュー
I still won't be back!
Thanks for your response Katie, and for the £20 delivery refund though it still wouldn't tempt me back. I'm still out of pocket - I had frozen food ordered which was no good to me and I spent most of the abortive delivery day, and the evening on the phone trying to sort out the situation so I'm a day of work down, and an I've wasted an evening that could have been better spent. It was only when I dealt with Adam that the situation was dealt with - other staff made promises that they obviously had no intention of keeping. I work in customer services and I wouldn't do that.
I've told my friend that recommended you and he won't be back either. I don't expect another response - I appreciate that you're not that interested, like the majority of your staff it seems.
2018年11月24日
自発的なレビュー
Amazing service
Amazing service, they delivered my washing machine the day after I ordered it, it was installed quickly, and I received a follow up call to check that I was happy.
2018年3月28日
自発的なレビュー
AO Home からの回答
Hello Yvonne,
It is lovely to hear such a great review, unfortunately your review is for AO not AO Home.
Would you please be willing to delete this review please and reasign it to the right account?
Thank you,
Tyler
Great service
Great service. Ordered the new TV, informed all the way until it arrived at my door. Brill.
2018年3月5日
自発的なレビュー
would definitely recommend !!!
we have purchased a few items from AO and always found them to be competitively priced with very quick and efficient delivery
2018年3月3日
自発的なレビュー
WOW!
WOW!! What great service. I ordered an item that I needed for a certain date and it stated that it was 'In Stock' on the website. In fairness it was in stock but the delivery date was later than I expected. The team at AO Home went above and beyond to make sure that my expectations were met and ensured the delivery happened. I am a fan and will use them again.....and the product was great!
2018年2月25日
自発的なレビュー
AO Home からの回答
Thanks for the wonderful review Richard. Nothing makes us happier than when our customers are happy! We look forward to seeing you again soon...
comunication exceptional
comunication exceptional
item exceptional
thank you all involved
2018年2月8日
自発的なレビュー
AO Home からの回答
Hi Jillian, Thank you very much! We are so pleased you liked your drawers (they have a special place in our hearts too!)
Look forward to seeing you again soon.
AO Home からの回答
Hi Bhav! Thank you, we hope you had a lovely Festive break and wishing you and yours a Happy New Year!
Sawmill Beard Oil 10/10!
Ordered the Sawmill Beard Oil for myself as a little present. Not only am I totally happy with the product, my partner loves its effects. The difference in my beard is amazing. The delivery time was perfect and the customer service from AO Home was even better. Will be ordering again!
2017年11月23日
自発的なレビュー
AO Home からの回答
Thanks Stefan! Glad your partner appreciates your softer beard too...
Mary rose tv stand
Very competitive prices, delivered on time and very helpful when rang up, will recommend and use again. Thank you.
2017年11月21日
自発的なレビュー
AO Home からの回答
Thank you Jonathan! We love the Mary Rose range too - so unique and quirky. See you soon...
Brilliant site with loads of unique …
Brilliant site with loads of unique gifts. The blogs are really helpful for style and recipes. Fast delivery. I would definitely recommend.
2017年11月20日
自発的なレビュー
AO Home からの回答
Thank you Sophie! So pleased you enjoy our blogs - we love writing them too! Keep posted, we've got some great ones coming out soon...
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