My usual shop where I service my Ducati had never used Autrella before, but they said Autrella was smooth and easy to work with, they approved my claim for a new clutch master cylinder and brake light... ãã£ãšèŠã
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Excellence customer service- filed my claim for my motorcycle repairs and was instantly approved for the repairs. This is the 4th time they have paid for repairs for me and I truly appreciate the fas... ãã£ãšèŠã
While the reimbursement for the covered part is greatly appreciated, the time to respond to the repair center was disappointing. I was traveling out of town when I received a brake failure notice.... ãã£ãšèŠã
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Your are not providing the coverage that I have paid for. I still had to come out of my pocket hundreds of dollars to replace my front wheel and tire because you only delivered partial coverage. Now m... ãã£ãšèŠã
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At Autrella, we believe vehicle protection should come with real support and real people behind it. We specialize in service contract solutions for powersports, luxury, exotic, and specialty vehicles, helping customers and dealers access coverage options that fit their needs. Our team is committed to responsive service, transparent communication, and making the ownership experience easier when unexpected repairs arise.
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You would not cover my front tire
You would not cover my front tire. Your agent said it had dry rot which was ridiculous since itâs a 21 limited CVO with 15000 miles on it garage kept. Why offer wheel n tire if you donât back it up

Autrella ããã®åç
I had a great experience with DiscountâŠ
I had a great experience with Discount ESP. They answered any questions that I had very quickly. Franko was great. I had heard good things about the company is why I went with Discount ESP.
I was told about this extended⊠George Gilligan
I was told about this extended warranty service for my 2023 Harley-Davidson Triglide by a friend of mine. He give me Franko number. When I called and talk to Franko he walk me through the process. When I called Franko with any questions about the insurance he was there to answer them thoroughly. I would highly recommend working with him as he was professional in every aspect of setting up the insurance. Thank you
Autrella Insurance is the best
Autrella Insurance is the best. They have taken care of my motorcycle insurance for the last five years and I trust their process. Claims are easy to file when needed and the customer service is outstanding. Please reach out to Franko Cardozo: Phone: 239-399-5903. They offered me a solid policy even with high milage!
I have had several contacts and each time they always came thru
I have had several cont
Franko with discount esp was great andâŠ
Franko with discount esp was great and extremely helpful with purchasing a warranty, I love discount esp and have used them for years. Life long customer.
I can not say enough about the serviceâŠ
I can not say enough about the service and ease of the claim process. I've submitted 4-5 claims and it has never been any type of issues or hold ups while processing and getting my bike fixed. I highly recommend.
Frank was very informative and helpfulâŠ
Frank was very informative and helpful getting my extended warranty on my 2023 Road Glide 3. My original warranty was expiring in a couple days so time was of the essence to get a good rate. Frank was on it from the first contact and we got it all done. Pretty smooth process.
Worth every pennyâŠ
On 2022 Harley Roadglide I started having issues with the charging system.
As I was riding I noticed smoke rolling out of the Voltage regulator and pulled over and had to quickly pull the main fuse to get it to stop before my bike burst into flames. I had it towed to the dealer where they diagnosed the issue being the stator over charging causing the voltage regulator to go out. They put an estimate together and sent it into DESP. Almost 2 thousand dollars parts and labor. DESP authorized the work to be done and paid all but the deductable 100.00 Thanks to DESP I was able to get my bike properly diagnosed and repaired and back to having my knees in the breeze. Ive had them for a while now and wont have a bike without them. Theyre exactly like having a Harley extended warranty without all the hassle and for less than a third of the cost and to make things even better you dont have to have all of the money for the warranty up front. You put 10 percent down then make a small payment depending on the coverage you get and to even make things better...they toss in the tire and wheel coverage FREE where with Harley you pay an additional charge. Ok...so now after reading this youre thinking DESP isnt good at the dealer. YES IT IS..and its also good at your favorite cycle shop as well. Go back and read...I had my bike repaired at the dealer where I bought my bike. So go ahead and pay thousands for an extended warranty.
But you have to ask yourself...do I really want to be a Stunaats and pay all of that when I can get the exact same coverage for a fraction of the cost?? Yeah...thats what I thought...Lifes short...save some money ...make momma happy!!!!
No pressure
I worked with Franko Cardozo, very professional, with no pressure.
Covered a breakdown on our Tri Glide
Covered a breakdown on our Tri Glide. Repaired at HD dealer. All good!
Never an issue using my extendedâŠ
Never an issue using my extended warranty through DiscountESP. Smooth and painless process for me and the dealership.
Fast review and approval of work orderâŠ
Fast review and approval of work order for damaged tire. Hassle free
I had a flat,
I had a flat. went to dealer and they tried to contact ESP. Can only contact by email?
I had to pay for the service and wait to see if my claim was allowed? waited a week+ to have the dealer call and say they (the dealer) was paid. then waited for the dealer to credit my account. i was under the understanding ESP would approve and pay the dealer, not me.

Autrella ããã®åç
I had to do nothing
I had to do nothing, dealership called them and took care of everything
Rear Tire
Went to my Dealership for 65K service and the tech noticed that my rear tire was low on air
This tire was only 3months old. They told me that they found something in the tire on DSP approved the claim to replace the tire. I really enjoy the peace of mind that having my DSP Policy .
Making the complex quite simple!
I traded motorcycles and wanted to transfer my current coverage to the new bike. The Discount ESP process for that was made very easy by the representative I dealt with, Franko Cardozo. Franko was super helpful and friendly. The entirety of our interactions were prompt and informative. I had envisioned a much more laborious process but Franko made quick work of everything. Thank you very much!
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