Autrella レビュヌ 

1,343
•
TrustScore 5段階評䟡の4

4.2

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5぀星のうち5の評䟡

My usual shop where I service my Ducati had never used Autrella before, but they said Autrella was smooth and easy to work with, they approved my claim for a new clutch master cylinder and brake light... もっず芋る

5぀星のうち5の評䟡

Excellence customer service- filed my claim for my motorcycle repairs and was instantly approved for the repairs. This is the 4th time they have paid for repairs for me and I truly appreciate the fas... もっず芋る

5぀星のうち4の評䟡

While the reimbursement for the covered part is greatly appreciated, the time to respond to the repair center was disappointing. I was traveling out of town when I received a brake failure notice.... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

Your are not providing the coverage that I have paid for. I still had to come out of my pocket hundreds of dollars to replace my front wheel and tire because you only delivered partial coverage. Now m... もっず芋る

䌁業が回答したした

䌁業情報

  1. 自動車保険代理店
  2. ・
  3. 保険䌚瀟
  4. 保険代理店

圓該䌁業による蚘述

At Autrella, we believe vehicle protection should come with real support and real people behind it. We specialize in service contract solutions for powersports, luxury, exotic, and specialty vehicles, helping customers and dealers access coverage options that fit their needs. Our team is committed to responsive service, transparent communication, and making the ownership experience easier when unexpected repairs arise.


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4.2

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TrustScore 5段階評䟡の4

1343件のレビュヌ

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4.2

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5぀星のうち2の評䟡

You would not cover my front tire

You would not cover my front tire. Your agent said it had dry rot which was ridiculous since it’s a 21 limited CVO with 15000 miles on it garage kept. Why offer wheel n tire if you don’t back it up

2025幎9月30日
Autrella ロゎ

Autrella からの回答

Thank you for your feedback. It is unfortunate anytime an issue is outside the scope of your policy. As you mention dry rot was present on your tire. This was evident in the photos of the tire we were provided. It is not uncommon to see cracking or dry rot on a tire of that age. It is worth noting, every tire and wheel road hazard policy available has exclusions to their cover based on the tire condition prior to incurring a road hazard, including the factory endorsed policy.

5぀星のうち5の評䟡

I was told about this extended
 George Gilligan

I was told about this extended warranty service for my 2023 Harley-Davidson Triglide by a friend of mine. He give me Franko number. When I called and talk to Franko he walk me through the process. When I called Franko with any questions about the insurance he was there to answer them thoroughly. I would highly recommend working with him as he was professional in every aspect of setting up the insurance. Thank you

2025幎9月29日
自発的なレビュヌ
5぀星のうち5の評䟡

Autrella Insurance is the best

Autrella Insurance is the best. They have taken care of my motorcycle insurance for the last five years and I trust their process. Claims are easy to file when needed and the customer service is outstanding. Please reach out to Franko Cardozo: Phone: 239-399-5903. They offered me a solid policy even with high milage!

2025幎9月19日
自発的なレビュヌ
5぀星のうち5の評䟡

Frank was very informative and helpful


Frank was very informative and helpful getting my extended warranty on my 2023 Road Glide 3. My original warranty was expiring in a couple days so time was of the essence to get a good rate. Frank was on it from the first contact and we got it all done. Pretty smooth process.

2025幎9月17日
自発的なレビュヌ
5぀星のうち5の評䟡

Worth every penny


On 2022 Harley Roadglide I started having issues with the charging system.
As I was riding I noticed smoke rolling out of the Voltage regulator and pulled over and had to quickly pull the main fuse to get it to stop before my bike burst into flames. I had it towed to the dealer where they diagnosed the issue being the stator over charging causing the voltage regulator to go out. They put an estimate together and sent it into DESP. Almost 2 thousand dollars parts and labor. DESP authorized the work to be done and paid all but the deductable 100.00 Thanks to DESP I was able to get my bike properly diagnosed and repaired and back to having my knees in the breeze. Ive had them for a while now and wont have a bike without them. Theyre exactly like having a Harley extended warranty without all the hassle and for less than a third of the cost and to make things even better you dont have to have all of the money for the warranty up front. You put 10 percent down then make a small payment depending on the coverage you get and to even make things better...they toss in the tire and wheel coverage FREE where with Harley you pay an additional charge. Ok...so now after reading this youre thinking DESP isnt good at the dealer. YES IT IS..and its also good at your favorite cycle shop as well. Go back and read...I had my bike repaired at the dealer where I bought my bike. So go ahead and pay thousands for an extended warranty.
But you have to ask yourself...do I really want to be a Stunaats and pay all of that when I can get the exact same coverage for a fraction of the cost?? Yeah...thats what I thought...Lifes short...save some money ...make momma happy!!!!

2025幎9月16日
5぀星のうち3の評䟡

I had a flat,

I had a flat. went to dealer and they tried to contact ESP. Can only contact by email?
I had to pay for the service and wait to see if my claim was allowed? waited a week+ to have the dealer call and say they (the dealer) was paid. then waited for the dealer to credit my account. i was under the understanding ESP would approve and pay the dealer, not me.

2025幎9月2日
Autrella ロゎ

Autrella からの回答

Thank you for your feedback. We are sorry for any confusion. but you can reach us via telephone. We do provide instructions to the shop to email us the claim info, but you can request to speak to a representative as well. I do see we received your claim request at 9:41am on 8/18 and provided an authorization to the shop at 9:49am, 8 minutes later. The shop did reach out 10 days later as it appears they missed the initial authorization sent on 8/18.

5぀星のうち4の評䟡

Rear Tire

Went to my Dealership for 65K service and the tech noticed that my rear tire was low on air
This tire was only 3months old. They told me that they found something in the tire on DSP approved the claim to replace the tire. I really enjoy the peace of mind that having my DSP Policy .

2025幎8月25日
5぀星のうち5の評䟡

Making the complex quite simple!

I traded motorcycles and wanted to transfer my current coverage to the new bike. The Discount ESP process for that was made very easy by the representative I dealt with, Franko Cardozo. Franko was super helpful and friendly. The entirety of our interactions were prompt and informative. I had envisioned a much more laborious process but Franko made quick work of everything. Thank you very much!

2025幎9月4日
自発的なレビュヌ

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