Never received my order or a refund even though I went out of my way to email them and all I got was a useless email back which didnât help.
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Eigentlich wÃŒrde ich gerne Null Sterne fÃŒr den schlechten Kundenservice geben. Nach 1 1/2 Wochen hin- und herschreiberei ,(teilweise wurde ich in Englisch angeschrieben??? Wieso?? ) wurde mir jetzt m... ãã£ãšèŠã
I returned a product because the shade wasnât right for me. Instead of using their free untracked return service, I chose to pay for tracked shippingâand Iâm very glad I did. The item was deliv... ãã£ãšèŠã
I went to the store in Spitalfields Market London, was in desperate need of a new lipstick. Olivia who is the Customer Assistant there, took time to help choose the right shades for me. She was absolu... ãã£ãšèŠã
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BenefitCosmetics. Benefit Cosmetics home site. Find quality makeup, beauty products, fake-its, concealers, skincare, acne treatment, body care, fragrance and gifts at Benefit Cosmetics.
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- www.benefitcosmetics.com
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Pas de remboursments!
Pas de remboursments!
Concernant une commande BT01500378, je vous ai envoyé le colis pour le retour et câest bien arrivé chez Benefit le 24/08/22 selon le suivi de colissimo. Pourtant, je nâai pas reçu mes remboursements. Pourriez-vous me rembourser le plus tÃŽt possible?
WORSE EYEBROWS TINT EVER!!!!!
First none of the benefits products were used! I had a brow tint and a random no branded diy was used! For the whole It took literally 5-7mns to get it done only to see the worst result EVER! The assistant didnât make a good shape neither were equal! Seriously a waste of money! I express my disappointment and she didnât really care about it. NO WORTH IT AT ALL!
Didn't receive all the items i ordered
Didn't receive all the items i ordered
I sent multiple emails but no response
Worst customer service ever!!!!
Rip off delivery from the Benefit website
Ordered some eyecream and makeup and paid £4.95 for "express delivery" expecting to receive it the next day as I'd ran out and wanted it quickly. Got the goods 4 days later (standard free shipping says 2-4 days) and when I complained, got an email saying if you don't order before 3 on a Friday, they don't despatch until Monday. Absolute rip-off and customer services are a joke. Will buy from Boots or reliable places like Look fantastic or Feel Unique in future and never the Benefit website
Worst experience & also ruined my brows!
Arrived to the store and there were no forms (to sign prior to brows), I was told to wait and walk around and 1.5 hours later got them done and the form was still not there. I then randomly signed another persons form so that we could proceed. Then I didn't even have the full attention of the therapist, there should be another person serving customers and we started and stopped too many times. She was really rough and was rushing the whole time. She didn't seem like she knew what she was doing and halfway through I looked at my eyebrows and they were the worst I've ever seen them and I had lost my entire shape that I worked years to obtain. We had to stop not long after as the service and brows just got worse. I still had to pay full price after the whole experience and just left completely traumatised and frustrated at the service, company and overall products. The worst part is I have to look at myself in the mirror each day!
Jâai reçue ma palette trÚs rapidementâŠ
Jâai reçue ma palette trÚs rapidement en parfait état ! Je recommande ce site !!!
Wasted time
I went into book an appointment with Sophie at the Benefit franchise in Boots Bexleyheath, she did the skin test and booked me in to have my eyebrows done two weeks later on 30th. I received a confirmation email, later that afternoon. On 29th I received a reminder of the appointment. I arrived on time for my appointment only to be told that it was Sophieâs day off. I showed her colleagues the emails Iâd received from Benefit, one colleague contacted her and she told she emailed a a cancellation, which I was able to show had never been received by me. They asked if I could come back another time, but I wanted this specifically down and I had other arrangements made. Boots staff were as helpful as it was possible to be in the circumstances but Benefit were a waste of time. I have messaged them but had no response and still no email!
Boots Glasgow Fort
Boots Glasgow Fort.
Came away with a chunk out my brow and bleeding from tweezing! Absolutely furious! Never recommend and will never be back!!!
Super!!
Je l'adore !
Son parfum tropical est léger et rafraîchissant.
Son nouveau packaging est éco responsable et super jolie!
Aucun transfert et il s'applique facilement.
Mon teint avec ce blush est naturel!
L'humidité et la transpiration ne lui font pas peurs!
Il est trÚs doux et soyeux sans comedogene !
Je l'adore !
Wax tint and shape
Wounderfull experience yet again kristina who was doing my treatment was very professional making sure the shape she was going to do was how I would like it also the colour the temperature of the wax was not to hot my brows looked amazing kristina also showed me bennifits new eye linner which I brought and I am using every day I would definitely recommend it it's so easy to apply thank you kristina for working for boots at there Chichester branch you are brilliant ð
Used to be my favourite make up brandâŠâŠ
Used to be my favourite make up brand⊠ever since it started up. Now they have bought into Woke culture and are using men (identifying as something or other but not men) to promote the products Iâm done with them - I donât need a man to tell me how to apply make up and donât appreciate any company that buys into this anti-feminist regressive thinking. What next - men advertising tampons?
So not animal friendly!
So not animal friendly!! Come on Benefit clarity essential
I love how natural their make up looksâŠ
I love how natural their make up looks on my skin. I use this everyday and I feel safe with its ingredients because I never had any irritation. Big fan here.
would not recommend
Purchased some items for a birthday present, paid for a 2-3 delivery. its 8 working days later and they still haven't arrived.
By this point I've already had to buy another present - waste of time, wouldn't recommend
I bought 2 x gift sets before ChristmasâŠ
I bought 2 x gift sets before Christmas because the image showed a full size hoola make up as part of the set. When they arrived they were minis so I contacted them and returned the products. I am still waiting for a refund after nearly 3 weeks. Customer services aren't helping at all. Asking questions that they already have the answers to.
I havenât recieved my parcel.i askedâŠ
I havenât recieved my parcel.i asked for replacement but they wonât.
Asked for refund but nobody reply since then
lovely advent calendar
buy their advent calendar every year, its really lovely and I love their mascara
La pire expérience de ma vie
La pire expérience de ma vie. Aucune considération, rabaissée en permanence, le salaire ridicule,même pas un smic, obliger de faire plein de papier reporting tableau chaque jours chaque semaine mi mois fin de mois. Bref pire que si nous étions à notre propre compte. Les prime son calculer pour pas les faire. Personne ne reste plus dâun ans les clientes elle même comprenne quâil yâa un pb Bref fuyez car il ne se remette pas en question donc aucun changement ne sera effectué. Pour ma part démissionné a été pour moi une délivrance. Ah oui jâallais oublier mails sur vos jours de repos arrêt maladie congé à plus de 20h etcâŠ. Jen Arrivais à avoir peur de ma boite mails.
Had an eyebrow wax at the counter
Had an eyebrow wax at the counter - Jessica did a great job of my eyebrows - was friendly professional and knowledgeable about the products. Ending up purchasing extra items and had some great comments through out the rest of the day re the lashes n brows - great job Jessica @ Watford boots
Benefit Counter at Morleys Bexleyheath
I bought a Benefit concealer at Morleys in Bexleyheath today and was served by Daniela.
She was very helpful and knowledgeable about the brand and took time to explain products...a very positive experience.
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