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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Their online store and service is exemplary! I purchased an expensive frame from them and had some difficulty installing some new parts. Drew not only provided me excellent service in helping... もっと見る

5つ星のうち5の評価

Bought a bike from Alex at Ben's Cycle who was extremely knowledgeable and honest about the product's strengths and weaknesses. He told me to sleep on it and never pressured me into spending any mon... もっと見る

5つ星のうち5の評価

Sourcing parts for classic bikes (in my case, a 1972 Peugeot PX-10) is difficult unless you find the right sources, and Ben's is now one of them. I needed an inexpensive but good-qualityFrench... もっと見る

5つ星のうち2の評価

Hi, I made a purchase of a chrome industries storm jacket with you the day, however, I have not arrived despite having cast the purchase on 10th of September, i checked my delivery status but it k... もっと見る

企業情報

  1. 自転車屋
  2. バイク アクセサリー専門店
  3. スポーツ用品店

さまざまな外部ソースから提供された情報

Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy? We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale. That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next. We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

764件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

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5つ星のうち5の評価

Quick delivery from US to NZ

I used Ben's Cycle to get hold of a fat tyre that seems to be in short supply. The website made it clear the tyre was in stock so I was comfortable to order it without worry it was going on back order to the seller. It shipped quickly and arrived promptly also, all the way to New Zealand. Definitely recommended.

2015年9月19日
自発的なレビュー
5つ星のうち5の評価

The Best online bike shop

Ben's was the only online shop that had all the parts I needed when converting my mtb to single speed. I really like the Project List in the members section, It makes it a lot easier to keep track when ordering multiple parts or if you have more than 1 project your ordering for. Service was good, shipping was fast, they have a good selection of parts and located in the best city in America. Go Packers!!!!!

2015年9月16日
自発的なレビュー
5つ星のうち5の評価

Quick, Accurate, Best Price

Bens has great prices on Nitto stuff, 20% off labor day sale made it even better. Shipping was quick, the package arrived with everything in good shape. Thanks Bens!

2015年9月15日
自発的なレビュー
5つ星のうち4の評価

Great Stock and delivery

Nice people to deal with. Handled my order well over the phone and the stuff came very quickly. I would have given 5 stars but the tubes of glue were not packed in a box and could have been damaged in shipment but mine were OK.

2015年9月6日
自発的なレビュー
5つ星のうち2の評価

False information

I ordered a product from Ben's Cycle on Ebay. I got an order confirmation and couldn't wait for my new pack. I waited expectantly for a few days, then I got an email that the order was cancelled because the product was no longer in stock. It made me wonder why it was on ebay...
So I called the store and they informed me that the "brick and mortar" store had sold the product after I had ordered it.
Made me wonder about the communication within Ben's Cycle. It was pretty disappointing.

2015年9月5日
自発的なレビュー
Ben's Cycle ロゴ

Ben's Cycle からの回答

We are really sorry for that. Since we share our stock with our "walk-in" customers this type of thing can happen every blue moon. I wish the original out-of-stock contact would have been handled better; but what was done is done. The only thing we can do is have you contact matt at benscycle dot com and he could try and source a different bag as replacement; we would make it worth you're while.
Best regards,
Ben's Cycle

5つ星のうち5の評価

Great experience

A hard to find headset was available at Bens cycles quick email answered swiftly to confirm international postage and fees and the item was ordered and on its way shortly after arrived well packaged and fits which is a bonus. Professional outfit in my opinion Thank you..

2015年9月1日
自発的なレビュー
5つ星のうち5の評価

10/10 Would shop again

Being one of the few stores in the US to carry what I was looking for (Dia-Compe DC 139 Brake Levers) I went ahead and ordered from Ben's. After receiving confirmation that my order was shipped, but having no tracking number, I contacted the store and Matt helped me out, even ensuring that my order arrived before I was to leave for a trip and potentially miss the original delivery date. Great customer service like this is why I'll shop from Ben's again in the future.

2015年8月31日
自発的なレビュー
5つ星のうち5の評価

Great Online Experience

My order was shipped promptly, arrived on time and was exactly what I needed at a cheaper price than I could find with other bike shops. Can't ask for more than that.

2015年8月31日
自発的なレビュー
5つ星のうち5の評価

A great online bike resource!

I love Ben's Cycle! I live in Chicago so shipping is crazy fast. When I need something quick I like to use them. Returns have always been quick and easy as well, which can be a major pain from other suppliers. I like that they provide thorough order tracking and documentation too, which has been helpful as a reference for insurance, future parts ordering, etc. Their selection of parts runs a good range from top end to more budget friendly to please most customers. I know other sites that stock only cutting edge, high priced gear so it's nice to have affordable options without feeling like I'm buying junk. Even their lower end parts still feel like good quality. I've built a couple of bikes up from parts from Ben's so far and plan on using them on future projects.

2015年8月30日
自発的なレビュー
5つ星のうち5の評価

Know Their Stuff..............

You could say this is my first rodeo.
Need a special adapter part for my Fat Bike Pass Thru rear axle.
I had just an inkling of what was needed.
Not only did they know what I was talking about they provided the correct part, and it was in Hawaii in 3 days.
Just the best!

2015年8月30日
自発的なレビュー

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