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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Their online store and service is exemplary! I purchased an expensive frame from them and had some difficulty installing some new parts. Drew not only provided me excellent service in helping... もっと見る

5つ星のうち5の評価

Bought a bike from Alex at Ben's Cycle who was extremely knowledgeable and honest about the product's strengths and weaknesses. He told me to sleep on it and never pressured me into spending any mon... もっと見る

5つ星のうち5の評価

Sourcing parts for classic bikes (in my case, a 1972 Peugeot PX-10) is difficult unless you find the right sources, and Ben's is now one of them. I needed an inexpensive but good-qualityFrench... もっと見る

5つ星のうち2の評価

Hi, I made a purchase of a chrome industries storm jacket with you the day, however, I have not arrived despite having cast the purchase on 10th of September, i checked my delivery status but it k... もっと見る

企業情報

  1. 自転車屋
  2. バイク アクセサリー専門店
  3. スポーツ用品店

さまざまな外部ソースから提供された情報

Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy? We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale. That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next. We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

764件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

A Happy Ben's Customer

I'm a returning customer. I am grateful to have recently placed an order by phone with Matt. He is simply the most patient, and helpful customer service rep. that I have ever ordered from at any company. I don't plan to look elsewhere for my bicycle needs:-)

2015年10月14日
自発的なレビュー
5つ星のうち2の評価

Shipping problem

Hi,
I made a purchase of a chrome industries storm jacket with you the day, however, I have not arrived despite having cast the purchase on 10th of September, i checked my delivery status but it keeps coming in transit, I wonder when I will received it. My order Number is the 124131.

Enviado desde mi iPad

2015年10月13日
自発的なレビュー
5つ星のうち5の評価

Super easy, no problems.

I had a very simple order and it was completed and shipped to me very simply. I appreciated the many shipping preferences. I don't see any areas within my order that require improvement.

2015年10月13日
自発的なレビュー
5つ星のうち4の評価

Great Company

The company has several products to fix your problems. The website was tricky when it came to checkout. The product came fast and well packaged.

2015年10月13日
自発的なレビュー
5つ星のうち5の評価

Ben's Cycle review:

Let me start off by saying that there are companies out there with a much bigger web presence. So why you ask should I recommend everyone purchase from Ben's? I have purchased small things from Ben's 7-8 years ago and never thought much about it, until 2 weeks ago when I needed a frame & fork and miscellaneous drive-train components...I had questions regarding shipping and received a response within a couple of minutes. Not only did they ship a frame & fork (entire order) in an expedient time frame, but they did so at no additional cost to me. There isn't any reason to purchase anywhere else when these people bend over backwards to get it right! As long as I'm still pedaling, I'll get everything I need at Ben's! I know this review sounds too good to be true, just take my word for it...thanks Drew!
Safety Harbor, FL.

2015年10月12日
自発的なレビュー
5つ星のうち5の評価

WOW! Here faster than I could imagine!

Shipping speed was FAST. Got my item shipped out in half a day. It got here promptly and well protected by the packaging. Also, no other internet seller could beat the price on the item I bought. I definitely recommend Ben's Cycles

2015年10月11日
自発的なレビュー
5つ星のうち5の評価

My first onlime purchase from Ben's

Great price and shipping. I shopped at Ben's since the 50's when I lived in Milwaukee and knew Ben well. Great prices and advice! I moved to Sarasota FL in 2004 when I retired. Looking for a bike product- there was Ben's site. Great you're still in business in these competitive times. I'll buy from you the next time I need something.
Thomas Fugina

Pls pass message to Ben if he's still working in the store.

2015年10月11日
自発的なレビュー
5つ星のうち5の評価

Ben's Cycle is the best bicycle store on-line!

Ben's has a wide selection, great prices and very good stock of the bicycle parts I'm most likely to need. Fast delivery and good communications. One visit to its website and you know that Ben's Cycle is serious about the bicycle business and customer satisfaction. When I need something bicycling related - Ben's is usually the first place I go.

2015年10月10日
自発的なレビュー
5つ星のうち5の評価

Went the extra mile to please the customer

I had originally purchased a tool on eBay that I needed ASAP for my bike and the buyer ended up not actually having the item that I won. After receiving a refund for the item, I looked elsewhere. Ben's Cycle's website had shown that the tool was available for less (including shipping costs) than the tool I would have received from the eBay seller. After I placed my order I had received an email saying that there was a glitch in the system and it was not actually in stock; however, they'd be willing to sell me their slightly used shop tool that I needed at a discount of my original purchase price. I really needed that tool, so I was more than happy to accept the offer. I am grateful for Ben's Cycle to go the extra mile to offer me one of their shop tools in my time of need. Once received, the tool appeared to be in excellent condition and it worked out well for my application.

2015年10月5日
自発的なレビュー
5つ星のうち5の評価

Great!!

I bought a set of Campagnolo drop outs from Ben's Cycle online shop which were very reasonably priced. They were shipped out to me straight away and arrived sooner than expected. I'm very happy with the transaction and would recommend Ben's without hesitation.

2015年10月5日
自発的なレビュー
5つ星のうち5の評価

Overall great experience.

Great experience with Ben's Cycle.
Really fast shipping.
Great variety of Nitto product that I love.
I got a killer price on a Nitto BF123 and a NJ 89 stem.
I will shop again soon for a seat post.

2015年9月27日
自発的なレビュー
5つ星のうち5の評価

Excellent

Thanks to Ben's staff and helpful customer service and a well designed purchase system I had no problems ordering.

Thank you very much. I will refer and continue to shop with Ben's Cycle.

2015年9月27日
自発的なレビュー
5つ星のうち5の評価

Quick and efficient

Ben's Cycle confirmed and shipped my order the day I ordered it! This is great service and the communication was excellent.

I have received the products that I ordered just as I ordered at a very good price. Overall I am highly satisfied keep up the great service!

2015年9月23日
自発的なレビュー

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