The staff in store were incredibly helpful, friendly and informative. I received regular emails and phone calls to keep us up to date on the process. Was delivered on the day that it was expected, it... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The delivery guys were great. Chris and Bradley did a thorough and efficient job with excellent demeanour. The bed is much improved and we have slept better on the new bed. The two ladies in stor... もっと見る
企業が回答しました
The bed and mattress were reduced as ex display. The sales girl seemed lovely and helpful, but was not completely upfront about the costs....the bed could be delivered ( no mention of a charge of £49... もっと見る
企業が回答しました
Our sales person was Sean. Relatively new to his post but had a first class knowledge of the products. He was most helpful, very pleasant and patiently went through all the options available. Not push... もっと見る
企業情報
Bensons For Beds - Andover について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU, Andover, 英国
- 1264335460
4.7
優良
181件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Rhys was very helpful and polite when…
Rhys was very helpful and polite when we came in to choose are new bed in the Andover branch, highly recommended, great service, thank you Rhys.
2023年3月11日
The staff in shop were helpful and…
The staff in shop were helpful and friendly and likewise the delivery men were very friendly and helpful.
2023年3月9日
My wife and I had a very good…
My wife and I had a very good experience on our visit to Benson Beds.
We were welcomed by Gay the shop assistant and were shown and told about the items we were interested in with a very professional and relaxed attitude.
The whole process was explained very well and we left the shop feeling very happy after purchasing a New bed and mattress.
2023年3月8日
I was very happy with service received…
I was very happy with service received from visiting showroom to delivery of my bed the service was professional and helpful.
2023年3月3日
Really helpful staff
Went to purchase a new mattress. Tbe staff were helpful but not overbearing.
Easy transaction
2023年3月4日
The staff were really helpful and we…
The staff were really helpful and we got exactly what we wanted would definitely shop at bensons again
2023年3月4日
Good service
Good service. Staff very helpful and knowledgable. Have been looking for months trying to find a suitable ottoman and popped into Bensons and found a suitable one. Awaiting delivery shortly.
2023年2月28日
Helpful staff that took time to see…
Helpful staff that took time to see what our needs were and helped with our purchases.
2023年2月26日
Good and friendly advice
Good and friendly advice from the sales people in the store. Very seamless process.
2023年2月23日
Very helpful staff and no pressure
2023年2月17日
The whole process has been pleasant and…
The whole process has been pleasant and easy. Bed is great and very comfortable. Highly recommend.
2023年2月17日
Store staff were excellent but finance…
Store staff were excellent but finance company were so slow hence the 4 star review
2023年2月14日
Nice sales person.
I found the experience great. I found the salesperson called Tara super helpful and informative. She was not pushy or tried any sales talk, she was only there to help. She was my deciding factor to go for the sale. Plus it was extremely nice to have a normal chat with her as well.
2023年2月4日
The instructions are all in French and…
The instructions are all in French and weren't easy to follow. Not all if the screws were included
2023年1月19日
Great Service
Customer advisor was knowledgeable and advised us without hard sell. We didn't purchase on the format day but went back the next day and saw the same advisor and completed the purchase.
2023年1月29日
Great service from Andover branch
Great service from Andover branch. Would definitely use again. Thank you.
2023年2月1日
Very badly run company
Very badly run company. Went to the local store, left messages online and no one did anything. If you want to change your order they will charge you a horrendous more than 20% extra charge. The other item came damaged as well. No compensation or leniency for the customer if they make mistakes and they make PLENTY! The delivery people were too lazy to move the mattress upstairs. Said it did not fit did and did not even try, so we did and it went up smoothly. The worst company I have ever shopped at. Will never ever shop with Bensons ever again. The recent reviews online gave Bensons poor marks. Customer service nonexistent!
2023年2月1日
自発的なレビュー
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff (Andover store). Choosing our new mattress was therefore a pleasurable and stress-free experience.
2023年1月15日
Quick and easy experience
2023年1月16日
staff helpful with good knowledge
2023年1月24日
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