The staff in store were incredibly helpful, friendly and informative. I received regular emails and phone calls to keep us up to date on the process. Was delivered on the day that it was expected, it... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The delivery guys were great. Chris and Bradley did a thorough and efficient job with excellent demeanour. The bed is much improved and we have slept better on the new bed. The two ladies in stor... もっと見る
企業が回答しました
The bed and mattress were reduced as ex display. The sales girl seemed lovely and helpful, but was not completely upfront about the costs....the bed could be delivered ( no mention of a charge of £49... もっと見る
企業が回答しました
Our sales person was Sean. Relatively new to his post but had a first class knowledge of the products. He was most helpful, very pleasant and patiently went through all the options available. Not push... もっと見る
企業情報
Bensons For Beds - Andover について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU, Andover, 英国
- 1264335460
4.7
優良
181件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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I was very impressed with the Andover…
I was very impressed with the Andover store and the range of mattresses. My partner quickly found a mattress that was perfect for us. Tara, the store assistant was brilliant and knowledgeable without being too pushy. Just right.
Having found the right mattress it was much more money than I planned to spend. I left my debit card at home and only had a limited amount of cash on me.
I planned to go back later in the afternoon and purchase the mattress but ran out of time. Consequently I looked it up online and ordered it last night.
My only regret is not having the time to make the purchase through Tara after putting in the work and preparing the quote.
2023年1月21日
The young lady assistant who served us…
The young lady assistant who served us was fantastic,we would recommend bensons beds to are families and friends
2023年1月16日
IGel bed and mattress
The ordering experience was great. Tara the sales assistant was brilliant, she listened to what our requirements were and advised us accordingly. Not once did we feel pressured even when the additional service packaged was mentioned. We can't rate the delivery service as we only ordered the bed yesterday. As for the value for money we feel we have a very good deal with the sale promotion for a quality product.
2023年1月14日
First class service
Our sales person was Sean. Relatively new to his post but had a first class knowledge of the products. He was most helpful, very pleasant and patiently went through all the options available. Not pushy for the sale when we wanted time to consider what was best for us. We were so impressed that we made a point of returning to Sean a few days later to make our order. A good range of products on show in the store.
2023年1月11日
Very helpful assistant
Very helpful assistant who explained the bed and mattress options very clearly. Gave us an estimate of total cost with sale prices.
2023年1月6日
I would not buy from Bensons for Beds again
I would not buy from Bensons for Beds again due to the following reasons
1,The staff in store will not advise you of the correct guarantee information. eg 5 years instead of 1 year
2, The staff do not know item specifics e.g rechargeable remote. staff claimed they didn't know how can you sell products but not know about them ?
3, They sell damaged goods either through incorrect routing/use or will-fully damaged by staff.
4, Store manager said they would be in touch to advise on replacement items once agreed replacements would be ordered ( unsure if they actually have been) no telephone call received.
maybe my experience is due to poor staff knowledge or just poor staff in general in this particular store.
2022年12月11日
Helpful and informative
2022年12月26日
A positive experience. The staff were friendly
The staff were friendly, helpful and informative, without being overpowering. Buying a mattress proved to be stress free thanks to the service provided.
2022年12月18日
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