Able to browse freely, good service at Ashton u Lyne store (Phil) delivery good, paid for it to be made up as purchased Ottoman, guys were great
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所在地
所在地を変更Unit 5 Snipe Retail Park, Manchester Road, OL7 0DN Ashton Under Lyne, Lancashire, GB
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We visited the Ashton-under-Lyne store, and Jake greeted us, answered all our questions, and recommended a mattress that we ended up buying. The whole process from start to finish was a very pleasa... もっと見る
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I was helped by Jake, who answered any questions i had and explained the difference between beds and mattresses that i was interested in. He did not hover around which i personal dislike, but made me... もっと見る
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The 2 fellas delivering our bed and mattress- Inigo and Howard - were so helpful. They not only lugged everything into our home but also carried some very heavy and bulky items up a narrow staircase i... もっと見る
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企業情報
Bensons For Beds - Ashton Under Lyne について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 5 Snipe Retail Park, Manchester Road, OL7 0DN, Ashton Under Lyne, Lancashire, 英国
4.8
優良
178件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
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Bensons For Beds - Ashton Under Lyne からの回答
We're so pleased our team member was friendly and helpful. We appreciate your kind feedback!
Team Bensons
Bensons For Beds - Ashton Under Lyne からの回答
We're glad our team was helpful, friendly, and knowledgeable. Thank you!
Team Bensons
Divan and mattress purchase
From choosing my mattress and divan base to delivery I have received first class treatment from in store and delivery drivers. Would highly recommend.
2026年5月4日
Bensons For Beds - Ashton Under Lyne からの回答
We're so pleased you received first-class treatment from our team, from selection to delivery. Thank you for your kind recommendation!
Team Bensons
Andrej was phenenomal
Andrej was phenenomal, great salesperson, identified our needs well and wasn't too pushy, explained everything to a good level of detail.
Bed is wonderful now that it is build, will probably be paying for assembly next time because it took about three hours (the booklet lied and said only one).
The delivery people were great, friendly, and efficient.
2026年5月18日
Bensons For Beds - Ashton Under Lyne からの回答
We're so pleased to hear our salesperson provided such excellent, non-pushy service and explained everything clearly. It's great that our delivery team was friendly and efficient. We appreciate your feedback on the assembly time and are glad you love your new bed!
Team Bensons - Jess
Bensons For Beds - Ashton Under Lyne からの回答
We're happy to hear that you had a great experience with our website.
Team Bensons - Jess
‘New mattress’ smell
They said to let it settle for a few hours. I opened my bedroom window from that point, I left the mattress to settle for around 7 hours in total (I went to bed at 22:45) the whole room was overpowering with’new mattress smell’ I’ve found my first night with my new tempur mattress the most uncomfortable time ever because of the smell. I couldn’t stop coughing which triggered an asthma attack. So so far not so at all good sadly. The delivery was also over an hour later than we were informed
2026年5月15日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
We are truly sorry to hear about your uncomfortable experience with the new mattress smell and the delayed delivery. We understand how frustrating this must have been, especially impacting your health. We are taking your feedback seriously to improve our processes and product information.
Team Bensons
Brilliant service from buying the…
Brilliant service from buying the mattress to the delivery. Very professional, with information from dely to how to care for the mattress!
Thank you
2026年4月30日
Bensons For Beds - Ashton Under Lyne からの回答
Thank you for your wonderful feedback! We're so pleased to hear that our service, from purchase to delivery and care information, was brilliant and professional for you.
Team Bensons - Jess
brilliant service
2026年4月28日
Bensons For Beds - Ashton Under Lyne からの回答
Thank you! 😊 We’re really glad you enjoyed the service—your feedback means a lot to us! ⭐
Friendly sales staff
Friendly sales staff. No pressure to buy. Kept up to date and delivery was on time.
2026年5月4日
Bensons For Beds - Ashton Under Lyne からの回答
We're happy to hear our friendly sales team made you comfortable, kept you informed, and delivered on time. Thank you for your positive feedback!
Team Bensons
Adam our salesman was really helpful…
Adam our salesman was really helpful and knowledgeable
2026年5月7日
Bensons For Beds - Ashton Under Lyne からの回答
We're really pleased Adam was so helpful and knowledgeable. We appreciate you choosing us; enjoy your purchase!
Team Bensons
Great customer service
Great customer service, very helpful in our process of choosing and deciding on a bed. Andrej, thank you so much, you are a star !!
2026年5月4日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
We're so happy to hear about the great customer service you received while choosing your bed! We appreciate your kind words and are glad we could help.
Team Bensons
Bensons For Beds - Ashton Under Lyne からの回答
We're glad our service was helpful to you! Thanks for your kind feedback; we appreciate you taking the time to share it.
Team Bensons
Bensons For Beds - Ashton Under Lyne からの回答
Thank you! 😊 We’re glad our sales person was helpful and informative—making the choice that bit easier. Enjoy your new bed! 🛏️✨
Let us look round in the store without…
Let us look round in the store without pressure selling. Delivery process went smoothly with very good communication throughout.
2026年4月26日
Bensons For Beds - Ashton Under Lyne からの回答
We appreciate your feedback and are so glad you felt comfortable browsing in our store. It's great to hear our delivery communication was helpful and smooth!
Team Bensons
All round, a very good service
Easy to order, kept me up to date on the progress of my order and kept me well informed when the delivery team would be with me. All round, a very good service.
2026年4月26日
Bensons For Beds - Ashton Under Lyne からの回答
Thank you! 😊 We’re glad ordering was easy, communication was clear, and delivery updates kept you well informed. All‑round great service is exactly what we aim for—enjoy,
Megan | Customer Care Specialist✨
Phil was very knowledgeable and…
Phil was very knowledgeable and helpful.He paid great attention to detail, was pleasant throughout and not pushy.
2026年4月21日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
We're happy to hear that you found our team member knowledgeable and helpful! It's great to know they were attentive, pleasant, and not pushy. Thank you for your positive review – Lauryn at Customer Care 💜
Great in store and delivery was perfect
2026年4月21日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
Lovely feedback — great service in store and a perfect delivery is exactly what we aim for ⭐
We hope it brings you lots of comfort and smiles!
Megan | Customer Care Specialist
All aspects of Bensons excellent Excellent service,Sales person…
Excellent service,Sales person ,Phil,went to no end of trouble to ensure we had a mattress that suited our needs.Delivery was again excellent being both quick and efficient
2026年4月20日
Bensons For Beds - Ashton Under Lyne からの回答
Thank you for the excellent feedback! Phil will be delighted to hear your kind words—ensuring the right mattress for your needs is so important to us. We’re also pleased delivery was quick and efficient,
Megan | Customer Care Specialist😊
Great service Tony was fantastic and…
Great service Tony was fantastic and very helpful in choosing a mattress would recommend
2026年4月19日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
Thanks so much! Enjoy your new mattress and thanks for recommending us,
Megan | Customer Care Specialist🙌
From entering the store everything went…
From entering the store everything went well, no rush or pushy salespeople. Help when needed and suggestions.
I do think charging for delivery is wrong though, its not as if you can have the take away option.
I'm just hoping the delivery etc goes to plan now.
2026年4月10日
Bensons For Beds - Ashton Under Lyne からの回答
Thank you for your feedback! 😊 We’re pleased to hear your in‑store experience was relaxed, helpful, and pressure‑free. We appreciate your comments about delivery charges and hope everything goes smoothly with your upcoming delivery,
Megan | Customer Care Specialist
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