Very friendly without being pushy. Was able to answer all of our questions and there was 25% off so got my pillows and protector free basically. Would absolutely recommend
所在地
所在地を変更Unit 5 Snipe Retail Park, Manchester Road, OL7 0DN Ashton Under Lyne, Lancashire, GB
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レビュアーのコメントを見てみましょう
1. salespeople have good attitude, helpful 2. timely delivery and installation, smooth process 3. It would be much better if mattress could be delivered on the same date instead of make-to-order
企業が回答しました
We were pleased with our experience as from setting foot in the door, we were asked if we needed help, politely declined initially and we were left to browse. The store assistant Jake was more than... もっと見る
I was helped by Jake, who answered any questions i had and explained the difference between beds and mattresses that i was interested in. He did not hover around which i personal dislike, but made me... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Ashton Under Lyne について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 5 Snipe Retail Park, Manchester Road, OL7 0DN, Ashton Under Lyne, Lancashire, 英国
4.7
優良
147件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Adam our salesman was really helpful…
Adam our salesman was really helpful and knowledgeable
2026年5月7日
Bensons For Beds - Ashton Under Lyne からの回答
We're really pleased Adam was so helpful and knowledgeable. We appreciate you choosing us; enjoy your purchase!
Team Bensons
Great customer service
Great customer service, very helpful in our process of choosing and deciding on a bed. Andrej, thank you so much, you are a star !!
2026年5月4日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
We're so happy to hear about the great customer service you received while choosing your bed! We appreciate your kind words and are glad we could help.
Team Bensons
Bensons For Beds - Ashton Under Lyne からの回答
We're glad our service was helpful to you! Thanks for your kind feedback; we appreciate you taking the time to share it.
Team Bensons
Bensons For Beds - Ashton Under Lyne からの回答
Thank you! 😊 We’re glad our sales person was helpful and informative—making the choice that bit easier. Enjoy your new bed! 🛏️✨
Let us look round in the store without…
Let us look round in the store without pressure selling. Delivery process went smoothly with very good communication throughout.
2026年4月26日
Bensons For Beds - Ashton Under Lyne からの回答
We appreciate your feedback and are so glad you felt comfortable browsing in our store. It's great to hear our delivery communication was helpful and smooth!
Team Bensons
All round, a very good service
Easy to order, kept me up to date on the progress of my order and kept me well informed when the delivery team would be with me. All round, a very good service.
2026年4月26日
Bensons For Beds - Ashton Under Lyne からの回答
Thank you! 😊 We’re glad ordering was easy, communication was clear, and delivery updates kept you well informed. All‑round great service is exactly what we aim for—enjoy,
Megan | Customer Care Specialist✨
Phil was very knowledgeable and…
Phil was very knowledgeable and helpful.He paid great attention to detail, was pleasant throughout and not pushy.
2026年4月21日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
We're happy to hear that you found our team member knowledgeable and helpful! It's great to know they were attentive, pleasant, and not pushy. Thank you for your positive review – Lauryn at Customer Care 💜
Great in store and delivery was perfect
2026年4月21日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
Lovely feedback — great service in store and a perfect delivery is exactly what we aim for ⭐
We hope it brings you lots of comfort and smiles!
Megan | Customer Care Specialist
All aspects of Bensons excellent Excellent service,Sales person…
Excellent service,Sales person ,Phil,went to no end of trouble to ensure we had a mattress that suited our needs.Delivery was again excellent being both quick and efficient
2026年4月20日
Bensons For Beds - Ashton Under Lyne からの回答
Thank you for the excellent feedback! Phil will be delighted to hear your kind words—ensuring the right mattress for your needs is so important to us. We’re also pleased delivery was quick and efficient,
Megan | Customer Care Specialist😊
Great service Tony was fantastic and…
Great service Tony was fantastic and very helpful in choosing a mattress would recommend
2026年4月19日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
Thanks so much! Enjoy your new mattress and thanks for recommending us,
Megan | Customer Care Specialist🙌
From entering the store everything went…
From entering the store everything went well, no rush or pushy salespeople. Help when needed and suggestions.
I do think charging for delivery is wrong though, its not as if you can have the take away option.
I'm just hoping the delivery etc goes to plan now.
2026年4月10日
Bensons For Beds - Ashton Under Lyne からの回答
Thank you for your feedback! 😊 We’re pleased to hear your in‑store experience was relaxed, helpful, and pressure‑free. We appreciate your comments about delivery charges and hope everything goes smoothly with your upcoming delivery,
Megan | Customer Care Specialist
Great experience - brilliant customer service.
Phil at the Ashton-Under-Lyne Branch was fantastic from start to finish. We originally visited a few different bed shops in October. We decided to go back Bensons because of meeting Phil the first time. He was a helpful, patient and took the time to actually listen to what we wanted. His knowledge and customer service skills are brilliant, he’s a real gem and we are we’re so glad he was there when we returned! Thank you so much for your wonderful service.
2026年4月2日
Bensons For Beds - Ashton Under Lyne からの回答
We're happy to hear about the fantastic service you received at our Ashton-Under-Lyne branch! It's great to know that the team member was so helpful and patient, and that their expertise made such a difference in your decision. We appreciate your kind words and thank you for your wonderful feedback.
Team Bensons
Helpful and knowledgeable staff.
Very helpful and knowledgeable assistant who advised us on the type of bed and mattress we were looking for. Would recommend Bensons if you're looking for a new bed or mattress.
2026年3月30日
Bensons For Beds - Ashton Under Lyne からの回答
Lovely feedback! Helpful advice and happy customers are what we’re all about 🙌
Your satisfaction means the world to us,
Megan | Customer Care Specialist
Bensons For Beds - Ashton Under Lyne からの回答
Thank you for the feedback! We’re so glad our team gave you the time you needed and helped you choose with confidence.
We’re so glad you had a great experience,
Megan | Customer Care Specialist✨
Bensons belting bed service
The 2 fellas delivering our bed and mattress- Inigo and Howard - were so helpful. They not only lugged everything into our home but also carried some very heavy and bulky items up a narrow staircase into the bedroom where we needed it. Both of them were polite, friendly and had a good sense of humour as I was panicking about transporting everything upstairs without damaging the decor. Great job 👌
2026年3月29日
Bensons For Beds - Ashton Under Lyne からの回答
Thank you so much for the lovely feedback! Inigo and Howard will be thrilled to hear this — stairs, heavy lifting, and décor all handled like pros😄 We’ll be sure to pass on your kind words. Enjoy your new bed!,
Megan | Customer Care Specialist💜
The staff Howard and Inigo were really professional well mannered did the bed assembly in good time no bother tidied up with no packaging left.
The staff Howard and Inigo
2026年3月26日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
Thank you for your feedback! 😊 We’re really pleased to hear Howard and Inigo provided such great service — we’ll be sure to pass on your kind words. Enjoy your new bed,
Megan | Customer Care Specialist ✨
What a store
Bought a mattress had the old one taken away , was very pleased from start to Finnish ,the delivery was on time and they were very courteous and respected our home .would definitely recommend this company well done Bensons for beds .
2026年3月10日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
Thank you for the lovely review! We’re so pleased you’re happy with your new mattress and the whole experience from start to finish. It’s great to hear the delivery was on time and that the team were courteous and respectful of your home. We really appreciate your recommendation,
Megan | Customer Care Specialist 😊
Excellent from start to finish
2026年3月27日
Bensons For Beds - Ashton Under Lyne からの回答
Thank you! 😊 We’re thrilled everything was excellent from start to finish — that’s exactly the experience we aim for,
Megan | Customer Care Specialist✨
Bensons For Beds - Ashton Under Lyne からの回答
Love to hear it Steve! We really appreciate you choosing us
Take care,
Megan at Customer Care💜
From purchasing my mattress to its…
From purchasing my mattress to its delivery was perfect. Helpful, friendly, knowledgeable and professional staff in the showroom at Ashton u lyne . I could track my delivery which was on time. The delivery men were polite and called to let me know that they’d be arriving within 30 mins.
Thank you Bensons 👍😀
2026年3月23日
Bensons For Beds - Ashton Under Lyne からの回答
Thank you so much for sharing your experience with us Jackie! 😊
From purchase to delivery, it’s wonderful to hear everything was spot on. The team in the Ashton‑under‑Lyne showroom clearly made a great impression — helpful, friendly, knowledgeable, and totally professional. Exactly what we love to hear!
That’s the kind of service that makes everything feel effortless.
Thank you for choosing us— we’re delighted you had a perfect experience,
Megan at Customer Care
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