Upon entering the shop, testing the beds for comfort and the mattresses for firmness, the whole experience was very good. The staff were very friendly and offered expert advice without being pushy!... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Highly recommend – Jon was incredibly helpful and knowledgeable We recently purchased a new bed and had a brilliant experience from start to finish. We were looked after by Jon, who was fantastic. Hi... もっと見る
企業が回答しました
Great experience in the Pool (Camborne) branch. Knowledgeable and friendly staff who made the purchase run smoothly. The delivery then happened on the day I was originally told it would be, and the de... もっと見る
企業が回答しました
Jon, the sales person was brilliant and made the whole experience painless. Very knowledgeable and didn't go for the hard sell. Bed chosen and delivery service booked all without a fuss. Really happy... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Camborne について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4 Camborne Retail Park, Trevenson Road, TR15 3PS, Redruth, Cornwall, 英国
- 1209711392
4.8
優良
216件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly delivery men
2026年3月22日
Bensons For Beds - Camborne からの回答
Thank you! Great to hear our delivery team were so friendly — we really appreciate your feedback,
Megan at Customer Care
Bensons For Beds - Camborne からの回答
Thank you for your 5 star review Lee! We’re so glad you found our team helpful both during the sale and afterwards. Really appreciate your feedback,
Megan at Customer Care
Bensons For Beds - Camborne からの回答
We're so happy to hear that you enjoyed the product and received excellent service. Thank you for sharing your positive experience with us!
Team Bensons
Ottoman Bed
Ali at the store was really helpful when we went to make our purchase, with no pressure and helpful guidance.
The delivery drivers on the day the bed arrived, were great at communicating on the day when we could expect our delivery, they were polite and professional with a smile.
2026年2月17日
Bensons For Beds - Camborne からの回答
Thank you for your wonderful review! 😊 We’re so pleased to hear that Ali was really helpful and offered great guidance with no pressure while you made your purchase. It’s also lovely to know the delivery drivers kept you well informed on the day and were polite, professional, and cheerful throughout. We truly appreciate your feedback,
Megan at Customer Care
Good customer service
Good Customer service throughout including delivery, Would definitely recommend
2026年2月14日
Bensons For Beds - Camborne からの回答
We appreciate your recommendation and are so glad to hear you received good customer service, including delivery!
Bensons For Beds - Camborne からの回答
We're so glad our staff member was knowledgeable, polite, and helpful! We appreciate you sharing this positive feedback with us.
Good service from Bensons
Glen and Paul were very courteous and respectful of our property. We were given a call first thing confirming approximate delivery time and then a call 10 minutes prior to delivery. This is the second time I have used Bensons for Beds and would definitely recommend them
2026年2月11日
自発的なレビュー
Bensons For Beds - Camborne からの回答
We're happy to hear that our team was courteous and respectful of your property. We appreciate your positive feedback regarding the delivery updates and your recommendation. Thank you for choosing us again,
Megan at Customer Care
Excellent service and advice when we…
Excellent service and advice when we shopped and fast efficient delivery, Ryan and Paul who delivered the mattress were so helpful and a great product 😊
2026年2月8日
Bensons For Beds - Camborne からの回答
We're happy to hear that you received excellent service and advice while shopping, along with fast, efficient delivery. We appreciate your positive feedback on the product!
Pillows
We bought 2 pillows at £75 each , unfortunately one was a back sleeper and we wanted a side sleeper. Went to return it today and it was refused stating due to hygiene purposes. Very annoyed at loosing £75 ! It had been tested in store but was given the wrong one .
2026年2月3日
Bensons For Beds - Camborne からの回答
Thank you for sharing your feedback, and I’m really sorry to hear about your experience Julie. I completely understand how frustrating it must feel to be left out of pocket after being given the wrong pillow type in store, especially when you only realised once you got home.
While our pillow returns policy is in place for hygiene reasons, we will feed this back internally to see what we can do to change this.
Thank you for bringing this to our attention,
Megan at Customer Care
Bensons For Beds - Camborne からの回答
We're so happy to hear you received good customer service that was helpful and polite, without being pushy! We appreciate your feedback.
Bensons For Beds - Camborne からの回答
We appreciate your feedback and are so glad to hear about the accommodating manner of our salesman. Thank you,
Megan at Customer Care
Very happy with purchase
Great experience looking in store, friendly staff, very helpful. Fast delivery.
Highly recommended
2026年1月23日
Bensons For Beds - Camborne からの回答
We appreciate you taking the time to share your positive experience. We're happy to hear that you found our staff friendly and helpful, and that you experienced fast delivery!
Bensons For Beds - Camborne からの回答
We're happy to hear that you had great service from our showroom to your delivery! Thank you for letting us know about your experience.
A great employee
Quite simply, John! He couldn’t do enough to help, support and advise. Great attitude and all round friendly guy.
2026年1月20日
Bensons For Beds - Camborne からの回答
We're happy to hear that you had such a positive experience. We appreciate your kind words and are so glad that our team member was helpful and supportive!
First class friendly service from the …
First class friendly service from the young chap at the Pool - Cornwall store.
Knowledgeable and helpful 🙏
Would recommend 👌
2026年1月2日
Bensons For Beds - Camborne からの回答
We're happy to hear that you received friendly and knowledgeable service at our Pool - Cornwall store. We appreciate your recommendation and thank you for your positive feedback,
Megan at Customer Care
Very helpful sales assistant who…
Very helpful sales assistant who explained the options and showed us different mattresses.
2026年1月1日
Bensons For Beds - Camborne からの回答
We appreciate you taking the time to leave us a review. We are so glad to hear that our sales assistant was helpful in showing you our mattresses! Thank you for your positive review – Lauryn at Customer Care 💜
Really helpful staff
Really helpful staff, helped us find the right type of mattress in the right price range
2025年12月30日
Bensons For Beds - Camborne からの回答
We're so glad that our staff was helpful in finding the right mattress at the right price for you. Thank you for your positive review – Lauryn at Customer Care 💜
Welcoming, knowledgeable and helpful
Welcomed by staff at the store. All staff very knowledgeable and helpful. This meant we could make a decision on our purchase with confidence. Precise details given re delivery etc which is very helpful.
Thankyou
2025年12月26日
Bensons For Beds - Camborne からの回答
We're happy to hear that our knowledgeable staff helped you make a confident purchase decision. We appreciate your feedback regarding the precise delivery details provided. Thank you for your positive review – Lauryn at Customer Care 💜
Please don't ever close your stores
Please don't ever close your stores . We always buy our mattress from Benson's as the customer service is always excellent and you cannot get an idea of a mattress online, you need to see and try it first.
2025年11月30日
Bensons For Beds - Camborne からの回答
We appreciate your continued loyalty and are so glad our in-store customer service and the ability to try our mattresses meet your needs. Thank you for your positive feedback!
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