Aly made us feel valued as people not just as a business transaction. This was our second purchase, which only came about from our first visit, we are very satisfied with the bed - we sleep like logs... もっと見る
企業が回答しました
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When looking around Bradford Forster Square showroom we were greeted by a very polite young lady called Rukhsar. She explained everything on finding a Mattress to suit our needs.On trying the test bed... もっと見る
企業が回答しました
On being worried about full on in your face sales talk as we walked in the door, we were very dubious that this would be a "pushy" experience. As a salesperson loomed towards us smiling...l caught h... もっと見る
企業が回答しました
The knowledge Julian showed in helping us choose the right bed. He took time to work out the combination so we could get it delivered early to allow our daughter to stay at our house to recover from m... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Camborne について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4 Camborne Retail Park, Trevenson Road, TR15 3PS, Redruth, Cornwall, 英国
- 1209711392
4.8
優良
203件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons For Beds - Camborne からの回答
We appreciate you sharing your positive experience with us; thank you for the feedback!
Team Bensons
From purchase to delivery…
From purchase to delivery communications were updated frequently.
Delivery men arrived when they said. They were professional, friendly and polite. They were extremely informative.
2026年4月25日
Bensons For Beds - Camborne からの回答
We're delighted to hear that you received frequent updates from purchase to delivery! It's great to know our delivery team was professional, friendly, polite, and informative. Thanks for your positive feedback!
Team Bensons
Having purchased a king size mattress…
Having purchased a king size mattress we were kept informed of of how things were going right up to delivery
We were told of delivery times and even a ten minute alert of arrival
The delivery guy’s were an absolute delight and a credit to Bensons
2026年4月16日
自発的なレビュー
Bensons For Beds - Camborne からの回答
Thank you for your lovely feedback! We’re so pleased you were kept well informed throughout, right up to delivery, and that the timely updates made everything feel smooth and stress‑free. It’s wonderful to hear the delivery team were such a delight — they really are a credit to Bensons.
Thank you for your positive review - Lauryn at Customer Care 💜
Bensons For Beds - Camborne からの回答
We appreciate your positive feedback! We're so glad our staff were informative and helpful during your visit. Thank you for your time!
Team Bensons
Helpful staff
Assistant (Julian) was very helpful and polite, even though we (unintentionally) kept him late.
2026年4月9日
Bensons For Beds - Camborne からの回答
We appreciate you taking the time to leave us a review. We're so glad the assistant was helpful and polite, even when you kept them late!
Team Bensons
Excellent Customer Service & Top Quality products.
Excellent Customer Service from Jon and a lady colleague.
We were warmly welcomed and given careful, unhurried advice.
No sales pressure at all.
Before arrival, we were undecided whether to go for a John Lewis Ottoman or a Benson's one.
Jon's helpfulness and Benson's quality won us over completely.
***** HIGHLY RECOMMENDED *****
2026年4月10日
自発的なレビュー
Bensons For Beds - Camborne からの回答
We're happy to hear about the excellent customer service you received! It's great that our team provided careful, unhurried advice without sales pressure. We appreciate your recommendation and are glad our quality won you over.
Team Bensons
Friendly, impartial advice
Ali was friendly and welcoming. She was very informative and we felt we were given impartial advice regarding all the beds.
We were not rushed into making a decision, in fact, we visited 3 times before making a purchase.
2026年4月6日
Bensons For Beds - Camborne からの回答
Thank you for your lovely feedback! 😊 We’re delighted to hear Ali was friendly, welcoming, and provided clear, impartial advice. It’s great to know you felt no pressure and were able to visit a few times before making your decision—that’s exactly how it should be. We really appreciate you sharing your experience,
Megan | Customer Care Specialist💜
The knowledge Julian showed in helping…
The knowledge Julian showed in helping us choose the right bed. He took time to work out the combination so we could get it delivered early to allow our daughter to stay at our house to recover from major surgery . Well done.
2026年3月25日
Bensons For Beds - Camborne からの回答
Thank you for sharing such lovely feedback! We’re delighted Julian’s knowledge and care helped get everything just right — especially with such an important timeline. We’ll be sure to pass on your kind words. Wishing your daughter a smooth recovery,
Megan | Customer Care Specialist💜
Friendly delivery men
2026年3月22日
Bensons For Beds - Camborne からの回答
Thank you! Great to hear our delivery team were so friendly — we really appreciate your feedback,
Megan at Customer Care
Bensons For Beds - Camborne からの回答
Thank you for your 5 star review Lee! We’re so glad you found our team helpful both during the sale and afterwards. Really appreciate your feedback,
Megan at Customer Care
Bensons For Beds - Camborne からの回答
We're so happy to hear that you enjoyed the product and received excellent service. Thank you for sharing your positive experience with us!
Team Bensons
Ottoman Bed
Ali at the store was really helpful when we went to make our purchase, with no pressure and helpful guidance.
The delivery drivers on the day the bed arrived, were great at communicating on the day when we could expect our delivery, they were polite and professional with a smile.
2026年2月17日
Bensons For Beds - Camborne からの回答
Thank you for your wonderful review! 😊 We’re so pleased to hear that Ali was really helpful and offered great guidance with no pressure while you made your purchase. It’s also lovely to know the delivery drivers kept you well informed on the day and were polite, professional, and cheerful throughout. We truly appreciate your feedback,
Megan at Customer Care
Good customer service
Good Customer service throughout including delivery, Would definitely recommend
2026年2月14日
Bensons For Beds - Camborne からの回答
We appreciate your recommendation and are so glad to hear you received good customer service, including delivery!
Bensons For Beds - Camborne からの回答
We're so glad our staff member was knowledgeable, polite, and helpful! We appreciate you sharing this positive feedback with us.
Good service from Bensons
Glen and Paul were very courteous and respectful of our property. We were given a call first thing confirming approximate delivery time and then a call 10 minutes prior to delivery. This is the second time I have used Bensons for Beds and would definitely recommend them
2026年2月11日
自発的なレビュー
Bensons For Beds - Camborne からの回答
We're happy to hear that our team was courteous and respectful of your property. We appreciate your positive feedback regarding the delivery updates and your recommendation. Thank you for choosing us again,
Megan at Customer Care
Excellent service and advice when we…
Excellent service and advice when we shopped and fast efficient delivery, Ryan and Paul who delivered the mattress were so helpful and a great product 😊
2026年2月8日
Bensons For Beds - Camborne からの回答
We're happy to hear that you received excellent service and advice while shopping, along with fast, efficient delivery. We appreciate your positive feedback on the product!
Pillows
We bought 2 pillows at £75 each , unfortunately one was a back sleeper and we wanted a side sleeper. Went to return it today and it was refused stating due to hygiene purposes. Very annoyed at loosing £75 ! It had been tested in store but was given the wrong one .
2026年2月3日
Bensons For Beds - Camborne からの回答
Thank you for sharing your feedback, and I’m really sorry to hear about your experience Julie. I completely understand how frustrating it must feel to be left out of pocket after being given the wrong pillow type in store, especially when you only realised once you got home.
While our pillow returns policy is in place for hygiene reasons, we will feed this back internally to see what we can do to change this.
Thank you for bringing this to our attention,
Megan at Customer Care
Bensons For Beds - Camborne からの回答
We're so happy to hear you received good customer service that was helpful and polite, without being pushy! We appreciate your feedback.
Bensons For Beds - Camborne からの回答
We appreciate your feedback and are so glad to hear about the accommodating manner of our salesman. Thank you,
Megan at Customer Care
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