The Salesman in the Peterborough branch (?Dave) was fabulous. He really listened to what we wanted and guided us accordingly. The mattress was available promptly and the delivery drivers (Paul and B... もっと見る
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所在地
所在地を変更Unit B2 Brotherhood Retail Park, Brotherhood Close, PE4 6ZR Peterborough, Cambridgeshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Great service from the Peterborough store. Given time to look in our own without hard sell techniques. After a while we were approached by David who explained the makeup of the mattress, demonstrated... もっと見る
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David at the Peterborough store was a great salesman. Wasn't pushy & was very informative. He listened to our specific needs & made us feel at ease. This is why I'm writing this review as, he definite... もっと見る
企業が回答しました
I was welcomed by Ryan, when l entered Bensons For Beds. He was friendly, helpful and professional from start to finish. I felt comfortable browsing around and no pressure to purchase anything. My s... もっと見る
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企業情報
Bensons For Beds - Peterborough について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit B2 Brotherhood Retail Park, Brotherhood Close, PE4 6ZR, Peterborough, Cambridgeshire, 英国
4.6
優良
90件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
From walking into the store to…
From walking into the store to receiving our delivery. The service was superb.
2026年7月22日
Bensons For Beds - Peterborough からの回答
We're delighted to hear that your experience, from walking into the store to receiving your delivery, was superb. Thank you for sharing your positive feedback!
Team Bensons
Great Service and Punctual delivery
Great Service and Punctual delivery. Very friendly and helpful staff instore and during delivery.
2026年8月2日
Bensons For Beds - Peterborough からの回答
We're so pleased to hear you received great service and punctual delivery. It's wonderful that our staff were friendly and helpful both in-store and during delivery. Thank you for your positive feedback!
Team Bensons
Overall very happy.
The Salesman in the Peterborough branch (?Dave) was fabulous. He really listened to what we wanted and guided us accordingly. The mattress was available promptly and the delivery drivers (Paul and Brian) were also wonderful and kept us updated re. delivery time. There is some minor damage in the form of snagged threads and we were offered replacement or a discount, which was not as generous as we would have expected, hence the loss of one star.
2026年7月6日
Bensons For Beds - Peterborough からの回答
We're delighted to hear about your positive experience with our team members, from the helpful guidance in-store to the efficient delivery. We appreciate your feedback regarding the minor damage and the resolution offered.
Thank you for your positive review - Lauryn at Customer Care
The gentleman that served us David was…
The gentleman that served us David was really nice and pleasant, he was very good in helping me to sort out my bed and how I sort my delivery out
2026年7月7日
Bensons For Beds - Peterborough からの回答
We're so pleased to hear our team member was really nice and pleasant, and very good at helping you with your bed and delivery arrangements. Thank you for your kind feedback!
Bensons For Beds - Peterborough からの回答
We're so pleased you found our team member knowledgeable, helpful, and polite. We appreciate your kind words and feedback!
Bensons For Beds - Peterborough からの回答
We're glad our team was helpful and kept you updated. Thank you for your feedback!
Team Bensons
I was welcomed when l entered and staff…
I was welcomed by Ryan, when l entered Bensons For Beds. He was friendly, helpful and professional from start to finish. I felt comfortable browsing around and no pressure to purchase anything. My selected choice, was guided by Ryan.
Thanks
2026年6月4日
Bensons For Beds - Peterborough からの回答
We're so pleased you felt comfortable browsing and appreciated the helpful, professional guidance. We're glad we could assist you in finding your perfect choice!
Team Bensons
Helpful advice and no pressure selling…
Helpful advice and no pressure selling - excellent service
2026年5月29日
Bensons For Beds - Peterborough からの回答
We're delighted you found our advice helpful and service excellent.
Team Bensons
Bensons For Beds - Peterborough からの回答
We're glad your process was easy and our staff helpful!
Team Bensons
Great from start to finish
2026年5月15日
Bensons For Beds - Peterborough からの回答
We're glad you enjoyed your experience. We appreciate your kind words and positive feedback.
Team Bensons - Jess
We had to wait has the assistant was…
We had to wait has the assistant was with someone for a while. When he Finished with the customer he did apologise for our wait and our patience. We laid on quite a few beds and found one we liked. The assistant was very helpful. At the end he did tell us about a bed we could have laid on for maximum comfort. But we never got that option. No worries we are very happy with the bed we chose.
2026年5月8日
Bensons For Beds - Peterborough からの回答
Thanks so much for your patience—and glad we got there in the end! 😊 Brilliant to hear you’re happy with your new bed, enjoy every comfy night ahead 🛏️✨
Friendly atmosphere, helpful advice
We were left to look at the products with Andy checking in on us from time to time and giving advice or information as appropriate. It was a friendly welcoming atmosphere, the process to order was relatively straightforward and we have received email updates since and are currently waiting for our order.
2026年4月19日
Bensons For Beds - Peterborough からの回答
Thank you for the lovely feedback! We’re pleased Andy struck the right balance of support, and that the whole process has been smooth so far 😊
We hope it brings you lots of comfort and smiles!
Megan | Customer Care Specialist
Excellent experience using Benson for…
Excellent experience using Benson for Beds and served by David at the Peterborough store. Answered all our questions, and we had a follow up query which David dealt with professionally with the Customer at the heart of his role. Thank you David.
2026年4月15日
Bensons For Beds - Peterborough からの回答
We’re delighted to hear you had an excellent experience at our Peterborough store and that David took such great care of you — answering your questions and following up with professionalism and genuine customer focus.
Thank you for your positive review - Lauryn at Customer Care 💜
Delivered on time
Delivered on time, called ahead to give me notice. Carried up to bedroom. Very polite.
2026年4月5日
Bensons For Beds - Peterborough からの回答
Thank you for your great feedback! 😊 We’re so pleased the delivery was on time, well communicated, and handled with care. Our team will be delighted to hear this,
Megan | Customer Care Specialist
Excellent Customer service
From the shop floor to the installation to the production been great, staff were all friendly and very knowledgeable. The installation team were also friendly and tidy, took all their rubbish and the old bed. Made sure we knew how it all worked before they left.
The bed itself is very comfortable and the storage it provides is wonderful
2026年3月12日
Bensons For Beds - Peterborough からの回答
Thank you for the fantastic feedback! 😊 We’re delighted to hear everything—from the shop floor experience to installation and product quality—has been great. Our team will be so pleased to hear their friendliness and expertise made a difference. It’s wonderful that the installation crew kept everything tidy, removed the old bed, and made sure you knew how everything worked before they left. And we’re thrilled you’re loving the comfort and storage of your new bed! Enjoy every restful night ahead,
Megan | Customer Care Specialist💜
Bensons For Beds - Peterborough からの回答
Thank you! So glad to hear you had such a friendly and welcoming experience — Jason will really appreciate your kind words!
We’re so glad you had a great experience,
Megan at Customer Care
Very helpful salesman when explaining…
Very helpful salesman when explaining the difference between the beds
Very easy to order
2026年3月25日
Bensons For Beds - Peterborough からの回答
Thank you! Great to hear our salesman was so helpful in explaining the differences between the beds, and that ordering was nice and easy for you!
We're always here if you need anything else,
Megan at Customer Care💜
Bensons For Beds - Peterborough からの回答
Thank you! We’re delighted to hear you received excellent service and are loving the high-quality product. Really appreciate your feedback,
- Megan at Customer Care
Bensons For Beds - Peterborough からの回答
We’re so glad you found our team extremely helpful and friendly. Really appreciate your lovely feedback,
Megan at Customer Care💜
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