We have went through a few supposedly firm mattresses purchased on Amazon but haven’t really been the ‘firm’ we wanted. The mattress we have purchased here is exactly what it says on the tin, proper f... もっと見る
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所在地
所在地を変更Unit 11a New Mersey Retail Park, Speke, L24 8QB Liverpool, Merseyside, GB
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The staff at the Speke branch in Liverpool were amazing. Kelly in particular was thorough and I didnt feel pressured at all. There was a lot to consider with purchasing 2x beds and 2x mattresses in so... もっと見る
企業が回答しました
At the Speke, Liverpool branch, Phil was fantastic! Had thorough knowledge, answered all our questions, and was just extremely helpful and patient with us he made the experience a good one.
企業が回答しました
Excellent service at store. Manager Kyle had good knowledge of products & gave helpful advice. timely delivery by helpful & courteous staff and great mattress
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企業情報
Bensons For Beds - Speke について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 11a New Mersey Retail Park, Speke, L24 8QB, Liverpool, Merseyside, 英国
4.9
優良
189件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
The firm mattress we really wanted.
We have went through a few supposedly firm mattresses purchased on Amazon but haven’t really been the ‘firm’ we wanted. The mattress we have purchased here is exactly what it says on the tin, proper firm! Very happy with the purchase, base and mattress and the overall experience.
2026年8月3日
Bensons For Beds - Speke からの回答
Thank you for your glowing review! We strive to provide our customers with the best quality products, and we are thrilled that our firm mattress exceeded your expectations. We appreciate your business and hope you continue to have a great overall experience with us. Sweet dreams! 😊 #firmmattress #happycustomer
Excellent service at store
Excellent service at store. Manager Kyle had good knowledge of products & gave helpful advice. timely delivery by helpful & courteous staff and great mattress
2026年7月26日
Bensons For Beds - Speke からの回答
We're so pleased to hear about the excellent service you received in-store! It's wonderful that our manager was knowledgeable and provided helpful advice. We're also delighted that your delivery was timely and handled by courteous staff, and that you're enjoying your new mattress.
Team Bensons
Customer Service
At the Speke, Liverpool branch, Phil was fantastic! Had thorough knowledge, answered all our questions, and was just extremely helpful and patient with us he made the experience a good one.
2026年7月26日
Bensons For Beds - Speke からの回答
We're absolutely delighted to hear about your fantastic experience at our Speke, Liverpool branch! It's wonderful that our team member provided thorough knowledge, answered all your questions, and was extremely helpful and patient, making your experience a good one.
Team Bensons
Everything perfect from entering the…
Everything perfect from entering the shop to the bed being delivered and set up
2026年7月25日
Bensons For Beds - Speke からの回答
Thank you for your fantastic review! We're delighted to hear that everything was perfect from the moment you entered the store right through to the delivery and setup of your new bed.
Thank you for choosing Bensons for Beds. We hope you enjoy many comfortable and restful nights in your new bed! 😊
No pressure selling.
The salesman, Phil, was very helpful and we were able to choose a suitable mattress without feeling under any pressure to buy.
2026年7月17日
Bensons For Beds - Speke からの回答
We're so pleased to hear that our salesperson was very helpful and that you were able to choose a suitable mattress without feeling under any pressure to buy.
Thank you for your positive review - Lauryn at Customer Care 💜
Bensons For Beds - Speke からの回答
We're so pleased to hear that your experience, from in-store to delivery, was stress-free and really good. Thank you for sharing your positive feedback!
Small double ottoman
I went to Bensons just to have a look at small ottoman double beds as i needed one but was just looking. The assistant was so informative (not at all pushy). I went for a coffee to have a think about it. I came back & bought the bed headboard mattress, delivery, they're taking my old bed AND mattress (with a fee) they will put up my bed & I got a discount. I am a very happy Bensons customer. Especially the fact I live in Manchester & we were in Speke Liverpool where we bought the bed. It was a very great experience. I would recommend to everyone.
2026年7月4日
自発的なレビュー
Bensons For Beds - Speke からの回答
We're absolutely thrilled to hear about your wonderful experience! It's fantastic that our team member was so informative and helpful without being pushy, making your decision an easy one. We're delighted you're a very happy customer and appreciate your recommendation.
Bensons For Beds - Speke からの回答
We appreciate you sharing your experience with our products. We are always striving to improve.
Team Bensons
Really helpful gentleman in store
Really helpful gentleman in store. Also the delivery drivers were brilliant
2026年7月2日
Bensons For Beds - Speke からの回答
We're so pleased our team in-store was helpful and our delivery drivers were brilliant. Thank you for your kind feedback!
Team Bensons
Bensons For Beds - Speke からの回答
Thank you for your kind words!
Team Bensons
Bensons For Beds - Speke からの回答
We're glad you find it comfortable! We appreciate your feedback on the height.
Team Bensons
Excellent service from Kelly at Speke…
Excellent service from Kelly, thank you! Very helpful in the purchase of a mattress.
2026年6月18日
Bensons For Beds - Speke からの回答
We're so pleased our team was helpful with your mattress purchase! Thank you for your kind feedback.
Team Bensons
From 1st visit to order to delivery…
From 1st visit to order to delivery excellence service. Very helpful customer service at Speke.
Email sent to give delivery 2hr time slot. On day of delivery received a phone call to say they'd be about 1/2hr and they were. Assembled the bed in no time. Took all the rubbish away.
I bought a Tempur bed and it's so comfortable, moulds to the body.
2026年6月18日
Bensons For Beds - Speke からの回答
We're so pleased to hear about your excellent experience from your first visit to delivery! It's wonderful that our team provided helpful service and that your new bed is so comfortable. Thank you for sharing your positive feedback!
Team Bensons
Would use Bensons again
Excellent customer service in store from Dan who helped me choose the right mattress within my budget range.
Delivery was on time with prior notice given and carried out efficiently.
2026年6月9日
Bensons For Beds - Speke からの回答
We're so pleased our team provided excellent service, helping you choose the right mattress within your budget. We appreciate your kind words about our efficient delivery!
Team Bensons
Excellent, personal service
I had been to several bed stores and found that the store manager in Bensons was extremely helpful. The service felt personal, in that he took into account what i was looking for, without my feeling pressured to buy. Overall excellent shopping experience
2026年6月13日
Bensons For Beds - Speke からの回答
We're so pleased our team manager was extremely helpful, providing personal service and considering your needs without pressure. Thank you for your feedback!
Team Bensons
Smooth purchase, delivery & build 10/10
The staff at the Speke branch in Liverpool were amazing. Kelly in particular was thorough and I didnt feel pressured at all. There was a lot to consider with purchasing 2x beds and 2x mattresses in some tight spaces I had limited measurements for, Kelly reassured me if I needed to change anything, I could. It made planning much more smooth with multiple delivery dates to juggle. Really appreciate all the efforts the team went to with my order. Then there's the delivery duo Ryan and Kelvin, such respectful friendly men. They went above and beyond in the delivery and build. Thank you. Would highly recommend.
2026年6月15日
自発的なレビュー
Bensons For Beds - Speke からの回答
We're so pleased to hear about your excellent experience with our team. It's wonderful that our colleagues provided thorough assistance without pressure, especially with your specific requirements. We appreciate your kind words for the delivery team and their efforts. Thank you for your high recommendation!
Team Bensons
Bensons For Beds - Speke からの回答
We're glad our team was friendly and helpful. Thank you for your kind words!
Team Bensons
Bensons For Beds - Speke からの回答
We are delighted our team was helpful and knowledgeable. We appreciate your kind words!
Team Bensons
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