Tim the salesman was very helpful in advising me to the products available and times of delivery advice. He was very knowledgeable and friendly easy to talk to an asset to the Company.
所在地
所在地を変更Unit 11a New Mersey Retail Park, Speke, L24 8QB Liverpool, Merseyside, GB
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Easy ordering - advice from sales person was helpful . Bought mattress that would be suitable for both of us. Advised when mattress would be delivered and delivery was perfect. Advised of date and... もっと見る
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Seeking a small double bed, many stores do not stock. Salesman Dan very helpful talked me through what was available. Tested mattresses from soft to hard. After doing this and lying on several options... もっと見る
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Really pleased with the service I received from Kelly at the Liverpool Speke retail store when I visited the store to enquire about purchasing a new mattress.She was very polite,personable & knowledge... もっと見る
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企業情報
Bensons For Beds - Speke について
当該企業による記述
連絡先
Unit 11a New Mersey Retail Park, Speke, L24 8QB, Liverpool, Merseyside, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I dealt with a salesperson called Phil…
I dealt with a salesperson called Phil who was very patient and knowledgeable about the products he sold. This was the first time I have bought a bed since my husband died( Phil did not know this) and I was very grateful for his help,

Bensons For Beds - Speke からの回答
Tracy in store was very professional…
Tracy in store was very professional and such a good help in answering our questions would definitely recommend

Bensons For Beds - Speke からの回答
Customer service woman at the shop was…
Customer service woman at the shop was really lovely, very knowledgeable and patient with me.

Bensons For Beds - Speke からの回答
Comfort and style
Excellent customer service, sales person was very helpful at polite and friendly.

Bensons For Beds - Speke からの回答
Excellent, if a little over attentive
There were no problems from start to finish and we're very happy with the mattress.
The only one tiny criticism regards the slightly excessive contact, both during the initial viewing and afterwards (but this may be down to my personal preference). I'd have liked to have been given a little more time on our own to discuss, and the endless emails and text messages to confirm the delivery was extraordinary. That said, too much is far better than too little!
The delivery was spot on too, done on time and efficiently.

Bensons For Beds - Speke からの回答
Everything was fab from walking into…
Everything was fab from walking into the shop to sleeping on my new mattress.

Bensons For Beds - Speke からの回答
Altogether a great experience!
From entering the store, I was greatly impressed with the knowledge, friendliness and professional approach of Kelly at Bensons. She was so helpful and understanding of my needs. Subsequently, the delivery was hassle free with the two gentlemen giving me ongoing notification of their expected time of arrival, moving the goods to my bedroom, assembling my bed, taking away the old one for recycling and tidying up and removing the packaging. I'm very happy with the purchase and wholeheartedly recommend Bensons to my family and friends.

Bensons For Beds - Speke からの回答
First Class Customer Service
Really pleased with the service I received from Kelly at the Liverpool Speke retail store when I visited the store to enquire about purchasing a new mattress.She was very polite,personable & knowledgeable on explaining what each matttess offered.Also she was very patient as I tried a number of beds to ascertain which one best suited my needs to help me try & alleviate my lower back issues.That’s what a I call a first class service.Thank you Kelly.Received delivery of my mattress on designated day.I am delighted with my purchase.

Bensons For Beds - Speke からの回答
Best place for Customer Service
This is 3rd bed we have bought recently from the Mersey Retail branch. Excellent staff there ,so friendly and accomodating especially as they allowed us to bring our little dog into shop. He needed to check he could jump up onto it.

Bensons For Beds - Speke からの回答
From showroom to delivery excellent top…
From showroom to delivery excellent top rate service …. We were given all the information we needed to make an informed decision on what bed would suit my elderly mother ……. Delivery guys very helpful and polite , from start to finish bensons for beds have provided a top rate service

Bensons For Beds - Speke からの回答

Bensons For Beds - Speke からの回答
We will keep on buying from Bensons
Great service from shop to delivery.
Brilliat service in shop, easy process to choose beds, order and information good on delivery.
Lads that brought the beds and mattresses on time, courteous and left no mess. Always buy from Speke Bensons for beds

Bensons For Beds - Speke からの回答
Great communication regarding delivery…
Great communication regarding delivery time.
Prompt professional service.

Bensons For Beds - Speke からの回答
Excellent service
Kelly the sales assistant was very helpful and friendly. Her knowledge and understanding of our requirements was excellent and she was able to provide us with the information that we needed. The service was exceptional and we were delighted with her help and support and we are very satisfied with our purchase.
Thank you Kelly

Bensons For Beds - Speke からの回答
Pathetic delivery delay
Went into their Speke shop wanting a bed that was on a short lead time, and was told by one of their salesman Phil we had the option to have delivery within 7-10 days. - This really appealed to me because I needed a bed ASAP. The day before delivery was due I received a email to say it’s been delayed by over three weeks. I was sold a lie that stock was ready to go within a week, if I’d know now I’d have to wait till the 13th February I wouldn’t have bothered with this purchase…

Bensons For Beds - Speke からの回答
Lovely bed really comfortable the…
Lovely bed really comfortable the delivery process was amazing kept up to date from order to delivery. The delivery men were really professional helpful and friendly I would definitely recommend Bensons for bed and I will be using them again in the future.

Bensons For Beds - Speke からの回答
good service at bensons
Got everything we were looking for and all done with a pleasant service

Bensons For Beds - Speke からの回答
No pressure and a wonderful sales person.
A very relaxed experience. There was no pressure or hurrying to choose.
We had previously looked on Benson's website and so we had a rough idea of what we wanted but nothing beats being able to try out different mattresses.
The sales person answered all of our questions and provided additional information. He showed he had a wealth of experience.
I would certainly recommend Benson's for Beds to family and friends.

Bensons For Beds - Speke からの回答
Tracey the sales lady was absolutely…
Tracey the sales lady was absolutely fantastic and so knowledgeable.
Couldn’t have been happier with the experience she gave us in the Speke store. We chose the right mattress for us from her professional guidance and we made the right decision. The mattress is brilliant.

Bensons For Beds - Speke からの回答
Great shop and sales person
The sales person - Kelly was great . Was at hand but not pushy at all . She let us choose by giving fair advice based on what we wanted and explained why certain items were more expensive . We went over budget but the blow was greatly softened by the December offer and using a blue light card with it . The shop was spotless and we loved how we were offered pillows and made to feel like wanted , valuable customers . Bensons was an obvious choice and we didn’t go anywhere else from previous beds bought . Look forward to receiving the product in the New Year ( Sealy bed ) which was the brand I hoped for .

Bensons For Beds - Speke からの回答
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