Bewley Homes レビュー 

328
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TrustScore 5段階評価の4

4.0

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5つ星のうち5の評価

Me and my partner have recently moved into our new home and we have had an incredible experience start to finish with Bewley. The sales ladies Cheri-Ann, Jane and Danielle have all been amazing at a... もっと見る

企業が回答しました

5つ星のうち5の評価

Site manager - Rick Heaver. Ive had a very positive experience with Rick over the past few years. Rick has been consistently professional and approachable throughout my time working with him.What sta... もっと見る

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5つ星のうち1の評価

Under no circumstances buy a home from Bewley. We have had the worst experience, we were promised the outside works and landscaping would be complete no longer than 8-12 weeks, it’s now a year lat... もっと見る

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5つ星のうち5の評価

I have now been working on Bewley sites for many years and are currently working on a Bewley Homes site in Bishops Green. The site is very well organised by the team of Rick & George with weekly meeti... もっと見る

企業が回答しました

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Welcome to Bewley Homes  


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4.0

ほぼ満足

TrustScore 5段階評価の4

328件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 58%に回答しています

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(328)

過去12か月のレビュー数: 48件

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5つ星のうち1の評価

Incomplete Works on Site

Bewely homes have left our development in Oxfordshire (Bellmount View) with incomplete works to the entrance of the site (road and pavements) as well as a poor finish to the landscaping across the site, most notably the mound area of the development which was never properly completed and is covered in weeds. Would now not recommend. We have sent several emails highlighting these issues to the customer service team with no response. This is consistent when talking to other neighbours across the development.

2025年1月15日
自発的なレビュー
5つ星のうち5の評価

Brilliant Bewley at Willow Fields

Great experience buying our new home at Bewley’s Willow Fields development - our new home has surpassed expectations and the whole of the Bewley team have been brilliant to deal with - special mention to Katie and Nicole on the sales side and Steve and his team on site. We would absolutely recommend Bewley to anyone looking for a new home.

2024年10月9日
自発的なレビュー
Bewley Homes ロゴ

Bewley Homes からの回答

Dear Dan,

Thank you so much for your wonderful review. We’re thrilled to hear that your experience at Willow Fields has exceeded expectations and that your new home brings you so much joy.

It’s fantastic to know that Katie, Nicole, Steve, and the on-site team made such a positive impression — we’ll be sure to share your kind words with them. Your recommendation truly means a lot to us.

Wishing you every happiness in your new Bewley home.

Warm regards,
The Bewley Homes Team

5つ星のうち5の評価

Exceptional service - excellent support from the whole King's water Bewley team.

It is my pleasure to share how fabulous the team have been, supporting me purchasing Plot 14.
Right from my first interest, having informative site visits, answering so many of my questions swiftly and with care, to the exchange of contract day.
To find a team who go the extra mile, who are genuinely friendly, has been so reassuring.
I am looking forward to the next few months, and will be very excited on move in day! 🥂
If you have not visited the site or show home yet, then drop in… the spec. is high quality and the position of the houses stunning. It is going to be a beautiful and peaceful place to live, alongside nature. And I have not been paid to say that!
Thank you Team Bewley, office and site staff.
Carol Dougill - soon to be living at 6 King’s Water.

2024年11月21日
自発的なレビュー
5つ星のうち5の評価

I recently purchased a new home built…

I recently purchased a new home built by Bewley Homes at Monarchs Grove, Deepcut, and I must say, the experience has been nothing short of exceptional. From the moment I walked into the sales office, I was impressed by the high quality built properties and the attention to detail that Bewley Homes puts into their work.

But what really sets Bewley Homes apart is their outstanding customer service. The sales, after sales and site teams all go above and beyond to make sure you feel truly looked after. They are always willing to go the extra mile to ensure that you are delighted with your new home. A special mention to Leah Blair in their beautiful show home, also Rebecca Bulmer from their Customer Service department and Zac Dellow and the site team.

I can't recommend Bewley Homes enough for anyone looking to purchase a new property. Their dedication to their customers and their commitment to quality make them a top choice in the housing market. If you are looking for a new build property, you won't be disappointed with Bewley Homes.

2024年9月26日
自発的なレビュー
5つ星のうち5の評価

The whole process was made so easy.

The whole process was made so easy by The sales team Nicole and Katie at Willowfields they were outstanding and sorted out any problems quickly and efficiently. Bewley Homes has made the whole experience most special.

2024年9月27日
自発的なレビュー
Bewley Homes ロゴ

Bewley Homes からの回答

Thankyou for your review. We are lucky to have you as a customer! I will pass your message onto the sales team at Willow Fields.
Kind regards
Bewley Homes

5つ星のうち1の評価

Gave an impossible deadline to exchange…

Gave an impossible deadline to exchange contracts. Heard nothing on the deadline day. 5 weeks later gave us a week to exchange or would pull out of selling the property to us. Asked for 3 week extension due to complication on the sale of current property but failed to even acknowledge we’d even asked. Gave them a deadline to confirm if we could be granted an extension and still heard nothing back. Saw the property back up on the market for 5k less than the offer we’d had accepted. I would not buy a house from these as it seems they don’t really know how to go about selling a house. Seems like they wanted a cash buyer and knew our position before accepting the offer.

2024年10月7日
自発的なレビュー
Bewley Homes ロゴ

Bewley Homes からの回答

Hi Shaun,
We are sorry to read that you are unhappy with the service that you have received from Bewley Homes. We would be happy to take this off-line and discuss in more detail. Please contact our Customer Service department if this is something you would like to arrange.

Many thanks

Bewley Homes

5つ星のうち5の評価

Bishops Gardens, a wonderful development for all the family

Having purchased a home from Bewley over 2 years ago I can safely say I am still as in love with it now as I was when I first moved in! The site teams, Bewley staff, contractors are all second to none. All snags (aside from one ongoing) were fixed in a timely manner, even going as far as spending additional money on our property to enable satisfaction which was amazing.
Children are safe to play freely, enjoying their surroundings, residents are all friendly with one another and the location is perfect with the village feel but towns close by for ease.

Feel very lucky to live here.

2024年9月9日
自発的なレビュー
Bewley Homes ロゴ

Bewley Homes からの回答

Thankyou for taking the time to write such a lovely review. Bewley are lucky to have you as a customer!

5つ星のうち1の評価

Bewley Homes Bishops Garden…

Bewley Homes Bishops Garden Development, Wickham, Hampshire - advice - Avoid!

This development is quite honestly awful and should be renamed Hell Garden!

By all means buy a house here if you enjoy being awakened by a maniacal, screaming, squeaky voiced horror child accompanied by a chorus of barking dogs. Then there’s the resident who feels its perfectly acceptable to open her front door to let her overweight, decrepit golden labrador wander over other residents front gardens lifting its leg and then scuffing up dirt, culminating in it crapping by the side of properties while she looks on not attempting to clear up after it, and often wandering behind it in her pyjamas and dressing gown with a mobile phone glued to her ear!

You might also enjoy the swarms of screaming scooter rabble roaming everywhere from dawn until dusk!

These properties are crammed in on top of each other, no breathing space or chance of peace and quiet!

2024年9月8日
自発的なレビュー
Bewley Homes ロゴ

Bewley Homes からの回答

Thank you for your feedback, we would like to invite you to a more in-depth discussion about the issues raised offline if you feel necessary. Please contact our Customer Service department for further enquiries - customerservice@bewley.co.uk
Have a lovely day!

5つ星のうち5の評価

Great customer care

Great customer care, amazing new home and beautiful location.

2024年9月4日
自発的なレビュー
Bewley Homes ロゴ

Bewley Homes からの回答

Thank you Luiza, we are delighted that you're so happy with your new Bewley Home.

5つ星のうち5の評価

Very satisfied customer!

The whole tedious process of buying a property was made easier with Bewley Homes continued support throughout. They are a proactive company and I feel that they believe the customer's requirements are their priority. I love, love my new home, there doesn't appear to be many snags but where some minor remedial work has been required without exception workers and or representatives of Bewly Homes have been very respectful of my property. I have nothing but praise for Bewley Homes and am so glad I bought one of their properties

2024年9月2日
自発的なレビュー
Bewley Homes ロゴ

Bewley Homes からの回答

Thank you so much Jan for this fantastic review! We are delighted that you're so happy with your new Bewley Home.

5つ星のうち5の評価

Great advice from both Caroline and Aly…

Great advice from both Caroline and Aly at Wilton Park . Very knowledgeable and provided a great service even though I did not go ahead with a purchase.

2024年8月24日
自発的なレビュー
Bewley Homes ロゴ

Bewley Homes からの回答

Thank you Sema, we will be sure to pass your kind words along to our team at Wilton Park.

5つ星のうち1の評価

Disappointing

After sales customer care is very poor! Dismissive, uninterested and they have actually blamed us for some faults with the house.

It would seem they don’t care once they’ve got your money.

The standard is not of high quality like it was made out to be either, and we have many ongoing snags.

We would never buy a Bewley home again.

2024年8月9日
自発的なレビュー
Bewley Homes ロゴ

Bewley Homes からの回答

We would like to invite to you a more in-depth discussion about the issues raised offline if you feel necessary. Please contact our Customer Service department for further enquiries.

5つ星のうち1の評価

Cheap House sold at high spec level

Bellmount - Faringdon

Comparing house prices, the site has probably added around 50-60k on top of current market under the umbrella of high spec (it isnt high spec, its a cheap house).

The site is beyond disorganised, communication with owners is poor and inadequate.

The experience of buying a house in this estate has been beyond unsatisfactory. The number of snags has been high, all work done with contractors, some of very poor quality and poor behaviours (ie i was around working I thought id try and see if i can pop in and do the work in your house - no appointment, no comms, could be anybody…)

Snags have not finished in 10 months, some havent been completed because they thought hiring solicitors to back us off is better than having a happy customer.

Overall, we remain unhappy with Bewley and would advise customers to avoid.

2024年8月5日
自発的なレビュー
5つ星のうち5の評価

My new home purchase

Nicole and Katy made the experience of buying my new home stress-free and very pleasant. Extremely friendly, helpful and professional at all times.

2024年8月3日
自発的なレビュー
5つ星のうち5の評価

"From the moment we engaged with the…

"From the moment we engaged with the Bewley team on the Kings Water open day, the genuine interest and commitment in meeting the personal aspirations of each and every client, was visible This was maintained throughout and nothing became too much trouble.

This represented our first move in thirty years and the investment the Bewley team made to ensure we felt 'special',and ensured that we remained properly informed at each and every stage, was significant. They expressed a real interest in making the whole process stress-free for the client. Given how important a house move is for everyone, personally this experience made Bewley's stand out in terms of exceptional customer care and on this basis, they are a rare find to be applauded.

Margaret and Peter Settle

2024年7月19日
自発的なレビュー
5つ星のうち5の評価

Pleasantly surprised- did not want a new build particularly…

I did not want a new build particularly but we had to move for work and we have been genuinely pleased with the experience. Gavin and Katie in the sales team, were brilliant very professional, supportive and helpful pre completion, and after sales with Site manager George has exceeded expectations, other than a few minor snags, house quality is very good, our structural engineer inspected mid way through build and all very much in order and well executed. Would recommend Bewley Homes, as they are in a different league to the large developers - Thanks to all in the Bewley team who built our new home!

2024年7月1日
自発的なレビュー
5つ星のうち1の評価

Avoid this housing developer

We purchased a 4 bed detached house (£725k) on their Victory Fields development in Tongham in Sept 2022., Overall, the build quality and the quality of the internal finish is dreadful - since moving in we've reported 200+ snags, ranging from the serious to the cosmetic. They are great when you’re buying, but once you move in, their post sales and customer service is atrocious - unresponsive, evasive, defecting, dismissive, etc. We've been in the property for 20 months and we are still experiencing leak at the front of the house (this was reported in Dec 2022), a general drainage issue in the garden (reported when we moved in Sept 2022 and a serious pooling issue on the drive way. We would never purchase another house from Bewley Homes and I would recommend that you avoid them too.

2023年9月1日
自発的なレビュー

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