Blue Cross レビュー 

361
TrustScore 5段階評価の4.5

4.4

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5つ星のうち5の評価

I was pleasantly surprised with my experience. From my initial enquiry to taking my cats home I was met only with kindness. I was allowed to come for a visit with the girls which really helped with bo... もっと見る

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5つ星のうち1の評価

Poor customer service. Requested subscription cancellation 3 weeks ago and still not done. Zoe from customer service said she'll sort this out for me but still money going out tomorrow! Bank informed... もっと見る

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5つ星のうち5の評価

The Blue Cross team at Brinomsgrove made the adoption process seamless. Overall a great experience from start to finish. Our boy Ted a lovely little terrier has just fitted effortlessly into the... もっと見る

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5つ星のうち5の評価

We rehomed a cat from Blue Cross at Thirsk on Valentine's Day. We were so impressed by the lovely welcoming and kind staff who organised our adoption. We were given lots of advice on the day as well a... もっと見る

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企業情報

さまざまな外部ソースから提供された情報

Blue Cross is a registered animal welfare charity in the United Kingdom, founded in 1897 as Our Dumb Friends League.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

361件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 81%に回答しています

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4.4

すべてのレビュー

(361)

過去12か月のレビュー数: 81

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5つ星のうち5の評価

5 Stars for Southampton Rehoming Centre

We recently adopted our 8 week old kitten Enzo from the Southampton rehoming centre. The staff at Southampton were wonderful throughout the whole process. Highly motivated, helpful, efficient and friendly, I cannot praise them enough. Thank you all so much!
Peter Mountford

2025年7月28日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you very much for this lovely update. We're so pleased to hear that you have rehomed Enzo from Blue Cross and we hope you'll have a long and happy life together. Our teams work hard to make sure they get the best match for our pets and they will very much appreciate the positive feedback. Thanks again

5つ星のうち5の評価

I was looking for a companion pony for…

I was looking for a companion pony for my horse having lost my 34yo Welsh pony.
As of last week I have 2 ponies that are fitting in well.
The Blue Cross, Burford were excellent to deal with and made the process easy and 2 weeks after my visit(over 100 miles from my home!) the boys were delivered. Very pleased.

2025年7月10日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you very much for leaving a review. We're so happy to hear about your experience with Blue Cross and wish you and your two lovely ponies every happiness for the future.

5つ星のうち5の評価

I adopted 2 cats (Sooty and Soo) from…

I adopted 2 cats (Sooty and Soo) from the Thirsk rehoming centre. The whole process was easy and efficient. I was giving lots of information about the cats including their full medical history. My 2 cats have settled well and I would highly recommend using the Blue Cross to others.

2025年7月12日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you very much for providing such lovely feedback, our rehoming teams will really appreciate hearing this. We hope your new cats bring you much love and joy in the years ahead.

5つ星のうち1の評価

I’m deeply disappointed by how some…

I’m deeply disappointed by how some so-called animal welfare organisations operate. A visibly injured stray cat with pus coming from its face couldn’t get help — not because of lack of resources, but because it’s “summer holiday season.”

If you can’t help vulnerable animals during emergencies, then what is the point of your charity status?

This is not animal rescue — it’s a disgrace. Please reconsider your priorities. Animals don’t suffer on a schedule

2025年7月29日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you very much for your feedback, but we're very sorry to hear about your experience. Please could we ask you to email the details of your visit to info@bluecross.org.uk so that we can look into this for you? Thanks very much

5つ星のうち5の評価

Blue Cross Catshill are brilliant

Blue Cross Catshill are brilliant! We expressed interest in a 15 year old beautiful cat named Mistie as we felt due to her age she would be overlooked for adoption. The team provided full history and medical information and had quite clearly taken great care of Mistie during her time with them. They do an amazing job, and in the hour that I was there they received a cat and 3 dogs into their care! We are incredibly grateful for Mistie, she has made our house a home again

2025年7月14日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you for leaving such a great review for our Catshill based rehoming service. We're very pleased to hear that you appreciate the work we do to ensure our pets are placed in the best homes for their needs. We wish you and Mistie every happiness together.

5つ星のうち5の評価

My experience was with Blue Cross was brilliant

My experience was with Blue Cross Bromsgrove. The staff there are brilliant. My whole experience from enquiring about a cat through to the adopting process and after care was a thorough, informative and helpful process. Everyone was friendly and welcoming, especially Caroline. My new cat is the best and is happy and settled in her forever home.

2025年6月27日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you very much for providing such lovely feedback, our rehoming teams will really appreciate hearing this. We hope your new cat brings you much love and joy in the years ahead

5つ星のうち5の評価

Blue Cross rehoming centre is brilliant…

Blue Cross rehoming centre is brilliant !! We were so impressed with all the staff, they were all so knowledgeable and helpful. We were matched to Benji, a black Patterdale - a cheeky little chap full of energy. We have had a Patterdale in the past and understand them. We went to the centre in Bromsgrove and the rehoming process was thorough and we felt reassured. Benji is now at home with us and has settled in very well - thank you Blue Cross xx

2025年7月20日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you very much for this lovely update. We're so pleased to hear that you have rehomed a dog from Blue Cross and we hope you'll have a long and happy life together. Our teams work hard to make sure they get the best match for our pets and they will very much appreciate the positive feedback. Thanks again

5つ星のうち5の評価

Educational visit

As part of our Science Week, we invited Varenya into our school to talk to us about dog safety in an assembly, and then to run 3 workshops on how to look after pets. She was absolutely brilliant! She delivered the information knowledgably and confidently, and tailored it well to different ages. The children were so full of questions afterwards, and the sessions have definitely prompted lots more thinking. Thank you for educating and inspiring our amazing children, Varenya! Blue Cross, you do brilliant work, and Varenya is an asset to you.

2025年7月14日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for your wonderful feedback. We’re delighted to hear that the sessions were so beneficial for the children.

5つ星のうち5の評価

Quick transfer

It was only a couple of days from application to taking my fur babies home.

2025年7月20日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you for your lovely review. We’re so pleased to hear you had such a good experience with our rehoming process. We hope your new fur babies are settling in well.

5つ星のうち5の評価

I adopted a pony from the Burford…

I adopted a pony from the Burford Rehoming centre last week. I now how’ve the most wonderful new addition who has settled perfectly. Huge thanks to lauren, susie, and Julia at the centre for all your help. The whole process was made so easy for me and emails and calls were answered promptly and all questions answered. I’m looking forward to my adventures with Chameau. Thank you for letting me have him ❤️.

2025年7月17日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you for the wonderful review. We're thrilled to hear about your experience with Blue Cross and wish you and Chameau many happy adventures together.

5つ星のうち5の評価

Lovely adoption of two adorable kittens

The application process was very thorough which is great & what you would expect. I was given very detailed information about the kittens I adopted including all their health treatments plus when they are due for continued treatments.

2025年7月15日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Blue Cross and wish you and you and your new family members all the happiness for the future.

5つ星のうち5の評価

Straightforward and Careful Adoption

We wanted to adopt a rescue cat following the death of our 15yo cat. We looked at various web pages and found a potential cat on the Bluecross website. The process was easy to understand, with a telephone interview start. With us, not the cat. A visit was arranged so we could interact and see how we got on. Finally a pickup date was arranged.

Bluecross provided plenty of information including health report, 4 weeks insurance, behaviour report and guidance.

The staff were pleasant and efficient and careful. We now have a happy and contented new family member.

2025年6月23日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Blue Cross and wish you and you and your new family member all the happiness for the future.

5つ星のうち5の評価

Commitment

Sarah and Grace arrived at my home in Devon where Sarah made it the easiest of catching my nervous cat Teasel. The job was done quickly, painless and stress free. Although I know Teasel was not too happy! I want to thank Sarah, Blue Cross and your foster carers for an amazing job you all do. I will donate something and wish you all the best for the future in all your endeavours for animal welfare. Thank you. Liz Parkes

2025年7月11日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you for your lovely review. We’re so pleased to hear you had such a good experience with our team.

5つ星のうち5の評価

Fantastic charity and staff

We had been looking on the Blue Cross and other animal charities for sometime and then we found our perfect pup - Potato (now Gabriel).

The staff at the Devon Rehoming Center made the adoption process so enjoyable, straight forward and were also very kind and supportive.

We can’t fault this wonderful charity and the work that they do.

Thank you for making our doggie dreams come true :)

2025年7月9日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Blue Cross and wish you and Gabriel many happy years together.

5つ星のうち1の評価

Appalling Aftercare – My Dog Deserved Better

My dog Nelly was spayed at Blue Cross Victoria on 27 May 2025. She was sent home still bleeding from the vulva, lethargic, vomiting, and with no antibiotics despite signs of infection being noted during surgery. They suspected pyometra but I was never informed of this at discharge but some 10 days later.

Over the following days, Nelly remained very unwell: barely eating or drinking, constantly sleeping, running a high temperature and very weak and straining to urinate. I contacted the Blue Cross multiple times and received little to no support. When I brought her back on 6th June for her stitch removal and raised serious concerns, the vet dismissed them and again refused antibiotics unless I provided a urine sample despite her clear signs of illness.

I submitted first urine sample, which they left in the fridge and forgot about. They later admitted it wasn’t tested in time and requested another, delaying her treatment even further. When the second sample was finally tested, it showed blood, bacteria, and white blood cells yet still no one contacted me with the results. I had to chase them eight days later and then wait five hours for a vet to call me back.

It took three weeks from surgery before antibiotics were finally prescribed. By then, Nelly had suffered needlessly and could have died. Throughout this ordeal, communication was poor, the follow-up care non-existent, and the attitude dismissive. One vet even told me they were too busy to talk to me o the phone and pushed for yet another paid consultation even though nothing was done at the last one and we had paid £300 to them already.

Blue Cross may claim to be a charity, but in my experience, their priorities lie in profit over pet welfare. I wouldn’t trust them again. Nelly was let down badly and what she endured was completely avoidable.

2025年5月27日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

We're very sorry to hear about Nelly and understand how upsetting that must have been. If you would like us to investigate this for you, please could we ask you to email the details of your hospital visits to info@bluecross.org.uk so that we can look into this for you.

5つ星のうち5の評価

A really lovely exoerience

The staff at this rehoming centre are so friendly and helpful. On our first visit we arranged to see two cats with a view to adoption. Jess was brilliant, making us aware of their history and potential issues we may have while they settle in. The two cats are delightful. We arranged a second visit to collect them to take them home. Jess was efficient with all the paperwork for adoption and we are so pleased with the whole process. This is a lovely rehoming centre where the animals are well cared for while they await adoption. Our thanks, also, to Hannah who was our first point of contact by email and phone. Also thanks to all the staff at Bromsgrove who make adoption a straightforward and satisfying process.

2025年6月23日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you for your lovely review. We’re so pleased to hear you had such a good experience with our Bromsgrove team. We hope your new cat is settling in well.

5つ星のうち5の評価

Lola Tabby female cat

I lost my cat in April 2025. I've always had pet cats. I went on website of Bluecross and saw Lola. From my first enquiry to actually bringing her home, the team at Burford have been helpful, informative, professional and above all caring. Thank you for my little girl. My home is complete again with a fur baby.

2025年7月3日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for such a wonderful review. We're so happy to hear about your experience with our Burford team and we wish you and you and your new family member all the happiness for the future.

5つ星のうち5の評価

Recommended if you are looking to adopt

One year on since adopting Maggie May in June 2024, Blue Cross at Bromsgrove are still happy to provide advice and support if needed. The staff are warm, friendly and obviously care passionately for all the animals in their care.

2025年6月30日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for such a wonderful review. We're so happy to hear about your experience with our Bromsgrove team and wish you and you and Maggie May many happy years together.

5つ星のうち5の評価

All very professional

All very professional, Blue cross provided a very comprehensive service & honestly we could not be more happy with how everything went.

2025年7月5日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you for your lovely review. We’re so pleased to hear you had such a good experience with Blue Cross.

5つ星のうち1の評価

They kill dogs

They kill dogs these evil gits are not a charity

2025年5月1日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Hi Raymond. Thanks very much for your feedback. Please could we ask you to email the details of your complaint to info@bluecross.org.uk so that we can investigate. Thank you very much

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