Blue Cross レビュー 

361
TrustScore 5段階評価の4.5

4.4

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5つ星のうち5の評価

I was pleasantly surprised with my experience. From my initial enquiry to taking my cats home I was met only with kindness. I was allowed to come for a visit with the girls which really helped with bo... もっと見る

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5つ星のうち1の評価

Poor customer service. Requested subscription cancellation 3 weeks ago and still not done. Zoe from customer service said she'll sort this out for me but still money going out tomorrow! Bank informed... もっと見る

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5つ星のうち5の評価

The Blue Cross team at Brinomsgrove made the adoption process seamless. Overall a great experience from start to finish. Our boy Ted a lovely little terrier has just fitted effortlessly into the... もっと見る

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5つ星のうち5の評価

We rehomed a cat from Blue Cross at Thirsk on Valentine's Day. We were so impressed by the lovely welcoming and kind staff who organised our adoption. We were given lots of advice on the day as well a... もっと見る

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企業情報

さまざまな外部ソースから提供された情報

Blue Cross is a registered animal welfare charity in the United Kingdom, founded in 1897 as Our Dumb Friends League.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

361件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 81%に回答しています

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4.4

すべてのレビュー

(361)

過去12か月のレビュー数: 81

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5つ星のうち5の評価

Adopting with the Blue Cross

My experience with the blue cross rehoming centre was amazing, they were so quick, kind and gentle ensuring a smooth transition for my lovely hamster Eevee. I couldn't recommend them more to adopt an animal in need of a home, if I ever adopt again I will surely go back to them, this experience was overwhelmingly positive.

2025年6月22日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you for your lovely review. We’re so pleased to hear you had such a good experience with our rehoming process. We hope Eevee is settling in well.

5つ星のうち5の評価

They provided great advice and support…

They provided great advice and support during the rehoming process. They are very caring and compassionate and do a fantastic job in looking after the animals in their care.

2025年6月15日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you for your lovely review. We’re so pleased to hear you had such a good experience with our rehoming process.

5つ星のうち5の評価

A new home found for our much loved girls

Our two dogs were adopted yesterday by a lovely couple from Lincolnshire! We have already received a photograph from them via Sarah at Blue Cross in Exeter, and it has warmed our hearts. We feel absolutely confident that Blue Cross have found them the perfect home, with people who will love them as we love them, and that they will have a wonderful life with their new owners.
Sarah and Jess at Blue Cross in Exeter were wonderful throughout the process, which was thorough and efficient whilst at the same time extremely caring and considerate of the difficult decision we were making.
I cannot recommend their services highly enough to anyone in the same situation as we have found ourselves. Thank you.

2025年6月19日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you very much for leaving such a lovely review. We know having to consider rehoming a much loved pet is never an easy decision and it's good to hear you felt supported throughout.

5つ星のうち5の評価

We could not have asked for better care

We could not have asked for better service from Blue Cross. From first enquiry to final adoption we were kept fully informed and constantly in touch. It was clear that the team at Ipswich Blue Cross were fully commited to the animals and owners.
We adopted an inseparable pair for little dogs who have settled in happily and enriched our lives.

2025年6月19日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Blue Cross and wish you and you and your new dogs all the happiness for the future.

5つ星のうち5の評価

We adopted 2 dogs yesterday & travelled…

We adopted 2 dogs yesterday & travelled from Lincolnshire to Exeter on the hottest day of the year to collect them. Given the circumstances they opened early for us & we met our dogs and brought them back the same day. Aircon on full blast. The handover was brilliant and we were given so much useful information & time with the girls. The staff were amazing & gave us clear directions when we couldn’t find it! The only thing that perhaps could improve the experience would be a picture of the Volvo garage sign where you turn to prospective adopters/visitors to help them find the site or written instructions as the postcode dosn’t quite get you there. Apart from that we would highly recommend Blue Cross.

2025年6月19日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you for your lovely review. We’re so pleased to hear you had such a good experience with our rehoming team. We will pass your feedback about the signage to the team as well. We hope your new family members are settling in well.

5つ星のうち5の評価

I was looking for another pony to…

I was looking for another pony to foster having lost the last pony I adopted from Blue Cross over a year ago. I had Bob my previous pony over 10 years and was missing him dreadfully.

I saw two Shetland Ponies who were pair bonded and 19 years old and thought they would be perfect for me.
Susie sent me all their details and arranged for me to meet them on the foster yard they were being cared for. They were absolutely perfect and just what I had hoped for.
The re-homing process went well and I am delighted with my two "boys"
I look forward to many happy years together.

Thank you Blue Cross for all you do!

2025年6月6日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Blue Cross and wish you and you and your ponies all the happiness for the future.

5つ星のうち5の評価

All good saw a cat Louie everything was…Independent cat

All good saw a cat Louie everything was as stated all his little traits were explained very comprehensive adopting pack supplied. We’re happy Louie is a good lad.

2025年6月13日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Blue Cross and wish you and Louie all the happiness for the future.

5つ星のうち5の評価

Cannot fault a thing!

I'm not one for reviewing usually, but on this occasion I just had to as Blue Cross (and the fosterer Wendy) made everything so easy and a joyful experience!
First off, the response time to me submitting an application for a cat was very short. From then, we were easily able to meet the cat and ask any questions we had.
Wendy sent through tonnes of information, which made me feel reassured that there was nothing being withheld. When we met the cat she also showed some of the things she has been doing / trying with him (as he was a stray before).
Finally, when we adopted him, all the information was clear and the documents were sent to me quickly!

2025年6月8日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Blue Cross and wish you and you and your new family member all the happiness for the future.

5つ星のうち5の評価

Kiki has a new home

From the first contact, everyone was so helpful, caring and knowledgeable of the animals they care for.It was like visiting friends.
The centre was a lot bigger than I expected it to be ,so the team have a lot to do,but that didn't stop them from taking time to explain everything.
I would definitely recommend the Blue Cross ,Burford centre to anyone who was looking to adopt a pet.

2025年6月3日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you for leaving such a great review for our Burford rehoming centre. We're very pleased to hear that you appreciate the work we do to ensure our pets are placed in the best homes for their needs.

5つ星のうち5の評価

The staff are really friendly and…

The staff are really friendly and knowledgeable about there animals you can tell they really care about them. Thanks to them I have a lovely new boy marley who's fitted right in my new home.

2025年6月3日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you very much for providing such lovely feedback, our rehoming teams will really appreciate hearing this. We hope Marley brings you much love and joy in the years ahead

5つ星のうち5の評価

Amazing.

Amazing.. the whole team were so helpful and Tallulah is a little gem. Settled really quickly, like she was always here. Thank you for choosing our family

2025年5月30日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Blue Cross and wish you and you and your new family member all the happiness for the future.

5つ星のうち5の評価

Best decision we made

Made the first time adoption process so easy and stress free. So happy we chose Blue Cross, we are thrilled with our little kitty 😺 would absolutely recommend adopting from here!

2025年5月26日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you for your lovely review. We’re so pleased to hear you had such a good experience with our rehoming process. We hope your new cat is settling in well.

5つ星のうち1の評価

Blue cross is a business. No longer a charity with a heart

Blue cross is no longer a charity. Far from it. They don't care if your a disabled struggling on basic pensioner. Its £15 every time you phone. No sooner off the phone someone calls to push for card payments. They use to save pups infections and complications by neutering for free. Now it's £250. If you can't afford it it's tough they won't help you. Extremely money motivated with no concessions for the elders and poorest. Went from wonderful charity to a heartless business as still has the nerve to call themselves a charity.

2025年5月30日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you very much for your review. If you would like us to investigate the circumstances, please email our Customer Care team at info@bluecross.org.uk and we will look into this for you.

5つ星のうち5の評価

Want to say a massive thank you to…

Want to say a massive thank you to keelie and the team for my new pup pasha. She’s come along way and now has her forever home - highly recommend

2025年2月28日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Keelie and the team. We wish you and you and your new family member all the happiness for the future.

5つ星のうち5の評価

I have adopted a beautiful cat called…

I have adopted a beautiful cat called Tonks from the Blue Cross at Thirsk. I had tragically lost a cat a few months before and was debating what to do. I decided to give a cat a home and I am so blessed to have her. The staff were amazing and I’m so grateful.

2025年3月25日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you for your lovely review. We’re so pleased to hear you had such a good experience with our rehoming team at Thirsk. We hope your new cat is settling in well.

5つ星のうち5の評価

Our first ever cat adoption

Our first ever cat adoption was handled brilliantly by Blue Cross, Suffolk. Holly and the entire team were so friendly, organised and professional. Everything was explained in detail with full history of our dear little four legged friend - he had undoubtedly been so well looked after, thank you.

2025年4月19日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for such a wonderful review of our team at Suffolk. We're so happy to hear about your experience with Blue Cross and wish you and you and your new family member all the happiness for the future

5つ星のうち5の評価

Great place

Wonderful, kind, caring experienced staff and the animals so well looked after. The rehoming experience was also very straightforward and although we’ve kept hamsters for years we still got good up to date advice & insights about best care. Our hamster had been handled by staff so was really very tame and adaptable, more so than ones from a conventional pet shop.

2025年5月11日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for your lovely review! We're so pleased you had such a positive experience adopting from Blue Cross. We wish you all the best and hope your new hamster is settling in well.

5つ星のうち5の評価

I had an amazing experience

I had an amazing experience adopting my pony. To two ladies I dealt with were both brilliant and helped match me and my current, horse to my Bluecross pony. Everything ran smoothly and within 2 weeks I brought her home.
I have received emails checking how things are going. I would certainly recommend rehoming through the Bluecross and will do again in the future.

2025年5月7日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you for your lovely review. We’re so pleased to hear you had such a good experience with our rehoming process. We hope your new pony is settling in well.

5つ星のうち5の評価

Incredibly professional and caring…

Incredibly professional and caring staff. The process was a breeze from start to finish and we are totally in love with our new cat.

2025年5月11日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you for your lovely review. We’re so pleased to hear you had such a good experience with our rehoming process. We hope your new cat is settling in well.

5つ星のうち3の評価

Not quite what we were promised.

Adopted a cat from this centre. The staff I dealt with were lovely and seemed very professional. I was advised that the cat had had some mild diarreah but that their vets hadn't been able to find a physical reason for it and had pronounced the cat fit to rehome. When asked if the cat was well in every other way I was assured she was, that she had a healthy appetite and they were putting the diarreah down to the stress of having been at the rehoming centre for 3 months - this I was told was because they had had a lot of kittens in and kittens always got taken first over older cats. The cat had allegedly been donated to the centre upon the death of its owner, another stress trigger.
We were promised a follow up phone call "in a few days" to see how the cat was getting on, but this never happened.
After having the cat for a few days we began to wonder about the truth of what we had been told. Her "healthy appetite" turned out to be not the case and we have been struggling to get her to eat anywhere near the required amount for her size, or to drink much liquid. She appeared to have been traumatised in the past, as she is scared of everything - loud noises, feet, people getting to close to her, and being picked up, which suggests she may well have been abused, not what you would expect from allegedly living with an 'elderly lady', so either the homing centre were being evasive or whoever donated her did not tell the truth about her past.
So, rather than gaining a loving pet, we now feel like carers to one, and have now got to pay for tests to try and ascertain the real reason for her digestive issues, which really ought to have been done before she was put up for adoption but obviously the charity either can't afford, or doesn't want to spend the money on. Not that we mind doing so, but we feel like we were somewhat misled by the homing centre in order for them to get rid of a 'problem animal'. I would be reluctant to adopt from this charity again in the future.

2025年4月23日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you very much for your review. We're so sorry to hear about your experience. If you would like us to investigate the circumstances, please email our Customer Care team at info@bluecross.org.uk and we will investigate this for you.

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