Blue Cross レビュー 

361
TrustScore 5段階評価の4.5

4.4

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5つ星のうち5の評価

I was pleasantly surprised with my experience. From my initial enquiry to taking my cats home I was met only with kindness. I was allowed to come for a visit with the girls which really helped with bo... もっと見る

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5つ星のうち1の評価

Poor customer service. Requested subscription cancellation 3 weeks ago and still not done. Zoe from customer service said she'll sort this out for me but still money going out tomorrow! Bank informed... もっと見る

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5つ星のうち5の評価

The Blue Cross team at Brinomsgrove made the adoption process seamless. Overall a great experience from start to finish. Our boy Ted a lovely little terrier has just fitted effortlessly into the... もっと見る

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5つ星のうち5の評価

We rehomed a cat from Blue Cross at Thirsk on Valentine's Day. We were so impressed by the lovely welcoming and kind staff who organised our adoption. We were given lots of advice on the day as well a... もっと見る

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企業情報

さまざまな外部ソースから提供された情報

Blue Cross is a registered animal welfare charity in the United Kingdom, founded in 1897 as Our Dumb Friends League.


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4.4

優良

TrustScore 5段階評価の4.5

361件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.4

すべてのレビュー

(361)

過去12か月のレビュー数: 81

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5つ星のうち5の評価

Amazing , stress free service .

I cannot recommend the Blue Cross highly enough, after taking the tough decission to rehome my horse and looking at some different options the Blue Cross came out on top, i was put in contact with the amazing Amy@Rolleston who took the stress and upset out the whole process from start to finish , going through the Blue Cross to rehome my boy has removed all the if,s , buts, doubts an dreads i may of had selling him to a private buyer ,as the do home checks and guarantee a good home is found. If like me you find yourself looking to rehome your horse id seriously recommend the Blue Cross they dont just take in welfare cases but help private owners out of difficult situations aswell 10 star all round service.

2025年5月7日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you very much for leaving such a lovely review. We know having to consider rehoming a much loved horse is never an easy decision and it's good to hear you felt supported throughout.

5つ星のうち5の評価

Exceptional from start to finish

Exceptional from start to finish. The communication was brilliant, the support was fantastic as well as all of the steps in the adoption process being very clear.

2025年5月7日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Blue Cross and wish you and you and your new family member all the happiness for the future.

5つ星のうち5の評価

Wonderful experience.

Wonderful experience.
We are so thankful for matching us with our gorgeous cat.

2025年5月10日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Blue Cross and wish you and you and your new family member all the happiness for the future.

5つ星のうち1の評価

Disgusting

Disgusting - these people do not care, more fool you if you trust them.

My poor dad passed away and left behind his beloved and beautiful dog. His right-hand man, there was noone but the two of them.

We took him in and yes it was hard bit slowly earned his trust and he stayed with us for 3 months. Sadly due to us having a very unsociable little doggy, working full time and away a lot, we went down the adoption route with Blue Cross in Exeter. We did everything they asked, expensive vet bills etc to give him the clear bill of health they required.

Marlow, our beautiful Springer, was on their website for less than an hour and had so much interest, he was reserved within minutes. He then spent time with them and they wanted him and we loved them so agreed it was a good match.

The day came, we went to the Blue Cross in Exeter (our whole family), we sobbed in the carpark but knew and ware reassured it was the best thing.l, perfect match etc.

We said such sad goodbyes. I had written the new owners a long letter, they knew the situation and how loyal Marlow was and that it would take time, I also reassured them that if they ever wanted a holiday or needed a break, we'd be over the moon to help and stay in his life, they gave us their number too. It seemed perfect.

My husband had a bit of time this morning, I said, 'why don't you call them, see how he is etc' he did and they informed us that they had returned him to the Blue Cross (within a week).

My husband quickly got off the phone and called the Blue Cross, who initially would not take the call 'everyone is in a meeting'

He then got a call back and the lady said it was returned on bank holiday Monday as he wouldn't settle - a dog lover in these circumstances knowing takes more than a week! It my my dad's dag and it took baby steps for weeks and week before he started to trust - we got there!

Anyway, they returned him last monday and the Blue Cross killed him the same day! He was 12, they knew this, he had a bill of health etc.

They didn't call us, they didn't even take a couple of hours to discuss it and meet to discuss the dogs best needs. They knew the sorry situation and what he meant to us and also that we'd be there

Their 'no contact' policy, they thought was intact and that we'd never find out - they don't know we'd exchanged details.

How disgusting, who the hell works there, not dog lovers, were the beds full? Let's kill this one, noone will ever know!

This is no charity for the good of animals. I feel sick trusting in them and that this poor dog has been utterly let down

Shame on ALL of you

2025年5月9日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you for contacting us Jodie, a member of the team will be in touch regarding your concerns

5つ星のうち5の評価

In a great time of need Blue Cross were…

In a great time of need Blue Cross were there for us,offering support and kindness.
As a family we cannot thank them enough for taking my mums beloved cat into care.
The ladies who collected him were so understanding and fully explained the re-homing process and even contacted me to say that he had arrived safely.
Blue Cross offer an outstanding service to both animals and humans.
Thankyou once again.

2025年5月7日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you very much for leaving such a lovely review. We know having to consider rehoming a much loved pet is never an easy decision and it's good to hear you felt supported throughout.

5つ星のうち5の評価

Loved the Ipswich branch

We adopted a kitten from the Ipswich branch, was a very smooth and quick process. All the staff were very friendly and very informative. Our kitten has settled in very nicely, and you can tell he has been socialised very well. His confidence he has shown us immediately is outstanding. Thank you so much :)

2025年4月24日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for your lovely review. We're so happy to hear about your experience with our Ipswich centre and that your new kitten is settling in well. We wish you a lifetime of happiness together.

5つ星のうち1の評価

Contacted the b inadequacies

Contacted the b inadequacies , is what I call them !About something they were butter about starting 2020 , they mentioned how birds like to eat seed, hiw squirrels like eating too.They even wanted me know cats could climb up blankets?! to get into my flat, if a I decided to use a type of alterative to a ladder?! Bitter, sour females, that knew they were inferior minded not 'caringggg' about animals, contacted them about birds starving 2025 , all they could say was contact rspb! They were aload of rubbish, got an african nicola payne saying she didnt want birds fed , base of the reaction! 'The rules of civilisation say animals are not to be starved!'This bogus business needs to closed down, females answered the said they had 3 days training 'in' their CV,the phones?! Opi deserved a longer happier life in what she chose to be her home, she was a cat that knows she is 'lovable, loved,more loved'
The error of brutish ways, getting
germ an to stalk while I was at Parchmore rd , he ( dressed as a white she?' was trying to start buk buk , thriwing birds inedibles!!!!!!british ,you put two large rocks there? Then replaced them using daffodils?Thats british think-ing flowers piss shit and broken glass in ' parts of a not used road ' a bustop with bastards 130 there squatting ! Fools ugly 'failed at trying' to look at me! , sniffing venues , from squirming their way in british alleys and stalinG attempts to turn UP! AT my front door at my flat on grocery purchased out my money based british giving them the 'opportunity' , they were opporunist and complusive mentally disordered liars that knew the british were 'pathetically stupid' , business tel. numbers squaloring ialleys for thueving car £30 batteries! And having british receipt books ! The bastards where saying reading out of books for the training themselves inadequately for french car not 'valued worthy for the cost of repairs' As for time wasting ,two 'sour alley trips' for my keys for car NEEDED! YOU FOOOOOOLS!
The 'sin' for the birds starving/ wounded is a British multi sin ! It's an error is the word that could be adequate! No religious impact as non religious, religion shouldn't have been about misuse of animals!

2025年4月29日
自発的なレビュー
5つ星のうち5の評価

Amazing charity

Amazing charity, doing Amazing work. Adopted a beautiful kitten from Burford and the team were very lovely. This is my second cat from Blue Cross. I really admire their work and dedication to animals.

2025年4月23日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for such a wonderful review. We're so happy to hear about your experience with our Burford team and wish you and you and your new family member all the happiness for the future.

5つ星のうち5の評価

Easy as pie

The who thing from start to finish was hood the reference of our chosen dog was easy as in we had our own things to look for in a new family member.
Once we had chosen we were contacted and made our first contact with our dog then it was sit back and wait while we were waiting they kept us upto date with everything they were doing.

Friendly service and great results we now have a happier home and a new dog who settled in very well.

I would highly recommend.

2025年4月8日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for your lovely review! We're so glad your new dog has settled in well and we wish you many years of happiness together.

5つ星のうち5の評価

Fabulous experience

We have just adopted a dog from Southampton Blue Cross who were brilliant. They are so skilled at matching and understanding the dogs, and therefore getting it right. We feel every supported and know we can contact them with any worries.
HUGE THANKS!

2025年4月20日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for your lovely comments. We hope your new family member is settling in well.

5つ星のうち5の評価

We’ve just adopted 2 beautiful cats and…

We’ve just adopted 2 beautiful cats and we can’t thank blue cross enough, they have been really helpful from the start of the adoption process to the end, however it’s not really the end because we know they’re there to guide and support us if we need some. Friendly and professional staff.

2025年4月18日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for your kind review. We hope your cats are settling in well and wish you many happy years together.

5つ星のうち5の評価

Just adopted 3 Guinea pigs ❤️

I have just adopted 3 Guinea pigs from the Sheffield branch. They were amazing and so kind and professional. They requested photos and sizes of the enclosures the gpigs would be going in, gave detailed information on each gpig I was adopting and worked with me to find the best time to pick them up. They showed they really cared for the gpigs I adopted and shared in my excitement of offering them a new home, expressing their willingness to keep helping with their care when needed such as with bonding and also asked for updates.

2025年4月17日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thankyou for your kind words about our Sheffield team. We hope your Guinea pigs are settling in well.

5つ星のうち5の評価

Ellie and Jennifer

We were welcomed by the team, given lots of information and given time to ask questions and we were successful in adopting two beautiful chihuahua pups.
It was a lovely experience, we had time with the pups, given time to make a decision and have access to ongoing support.

2025年4月15日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you very much for taking the time to leave us such a great review. We wish you and your new chihuahuas many happy years together.

5つ星のうち5の評価

Fabulous Adoption Experience

We had a fabulous experience adopting two buns from the Blue Cross. From the initial phone call to taking them home was smooth and stress free. The lady (Katie) who dealt with us was knowledgeable and friendly and I wouldn't hesitate to recommend them to anyone.

2025年4月12日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for such a lovely review. We're so happy to hear about your experience with Blue Cross and wish you and you and your new family member all the happiness for the future.

5つ星のうち2の評価

The guinea pig we adopted who we're in love with is not 9 to 10 months old or even one

When we applied for this guinea pig his age stated roughly between 9 and 10 months old. Now as much as vets say it's hard to get their exact age. I have massive doubts as soon as I met him but took my son and we were in love and I don't care about his age. I just didn't want to be lied to when it's now been confirmed by two different vets. He is a lot older. He's definitely an older boy and he's definitely over one so I thought oh maybe it's just a little bit over one then.... That's not a bad guess. Even if he was like 4 to 5 months older than what they said he was. She said that she had to go what the Blue Cross said but she did say when she took him out back the nurse said to her this is an old boy!! But she wouldn't tell me a direct age so she couldn't see the back of his teeth and she says it is very hard. She can only roughly estimate this and didn't want to say anything as she knew I had him on the Blue Cross. So I said well. I'm so sad his at least 3 to 4 years old and she said to go with my instinct. I've took him several other places and they have said the same. He's definitely older than what I was told. Now I know it can be so hard to tell the exact age but you can tell with the condition of him. I've had a lot of health problems with him now and we haven't even had him a month. He's cost me an absolute fortune!!! Just in his first month. We're absolutely in love with him and he is now friends with my girls but I'm so worried about him as I've had to make a lot of adaptions as he's an older pig, not around the same age as my girls where I thought they could grow old together. I just don't like being lied to. I even stated he felt awfully thin and I was told that he was between the healthy Mark and the slightly underweight. Mark and I thought this is very strange for a young, healthy, strong male neither I'm to say now that I've spent 100£ on a vet bill this month he keeps walking into things and I was suspecting he was blind but the vet said this is coming in older pigs. It's common in pigs anyway, but for them to do as much as he's done it this month. It's a sign of his old age. Several people who have seen pictures of him have also stated that he's an old pig without me saying!!!! It's pretty obvious looking at him. I'm just going to have a very upset child if something happens to him soon, he's only just joined a family and he was supposed to be 6 months out 6 months in (give or take) guinea pig very unhappy and very sad

2025年4月10日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you very much for your review. We're so sorry to hear of your experience in trying to adopt a pet from us. If you would like us to investigate the circumstances, please email our Customer Care team at info@bluecross.org.uk and we will look into this for you.

5つ星のうち5の評価

Great experience adopting our cat

The blue cross hertfordshire were so helpful in our recent cat adoption. The application process was really quick, and the team were very responsive to our questions. We've now had our cat 2 months and we love him. We are so grateful to the blue cross!

2025年2月1日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Blue Cross and wish you and you and your new family member all the happiness for the future.

5つ星のうち5の評価

An experience never to be forgotten

An experience never to be forgotten. From finding our two beauties on the Bluecross website to going to collect them was very straightforward. The staff were very welcoming & helpful. We've had our two puddycats 6 months now. Their loss our gain. Fabulous 💖

2024年10月5日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for your lovely comments. We're so pleased you had such a great experience and wish you and your new family members all the best!

5つ星のうち5の評価

The Blue Cross, Suffolk

The Blue Cross, Suffolk, helped me find my beautiful cat. The staff are so friendly, with all the advice you need, when rehoming an animal. The animals are completely health checked, before they are homed and you receive a folder of useful information about your animal. I would highly recommend the Blue Cross to anyone that wants to give an animal in need, a home.

2025年4月5日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for your lovely comments. We're so pleased you had such a great experience and wish you and your new family members all the best!

5つ星のうち5の評価

Blue Cross Bromsgrove

Blue Cross Bromsgrove was a very professional yet very caring organisation. I rehomed a lovely whippet cross called Marvin and was supported throughout the process.

2025年1月11日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for your lovely message and we wish you and Marvin all the best for the future.

5つ星のうち5の評価

My cat needed bladder stone removal and…

My cat needed bladder stone removal and blue cross helped with the cost forever grateful

2025年4月2日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for your lovely feedback. We're so pleased we could help and we hope your cat recovers well from their surgery.

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