Apparently you must lodge a claim with Blue Ribbon within 24 hours after the airline loses your baggage even though you already lodged a claim with the airport. Given the fact that someone is on the o... ãã£ãšèŠã
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I bought a ticket from Dubai, through Milan to Tel Aviv expecting a load of extra expenses along the way, but instead I got exactly what I bought. No fuss at the airports, no vultures demanding hidde... ãã£ãšèŠã
I thankfully didnât lose my bags, BUT I felt very safe and secure adding this to my travel. Super easy and straight forward booking process and great coverage offered. Will definitely add for upcoming... ãã£ãšèŠã
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Servizio utilissimo per chi viaggia. Ormai le mancate consegne dei bagagli succedono sempre più spesso ed avere unâazienda che si attiva H24 al rintraccio é importantissimo. Aggiornamenti quotidiani e... ãã£ãšèŠã
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Track and Expedite the return of your lost airline luggage. Covers all flights globally. For $5 before you fly, BRB will give you $1000 if we are unable to recover your bag within 96 hours (4 days). No proof of luggage contents required. Real-time email/SMS/WhatsApp updates.
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3.9
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Enkel att boka resa
2026幎3æ31æ¥
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Efficient
Efficient, easy and efficient informative without excessive correspondence
2026幎3æ13æ¥
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Their âserviceâ is a joke
Their âserviceâ is a joke. As soon as a bag is delayed they will give every excuse not to honour the so called delay payments including giving 12 hours to respond to irrelevant info requests when they know you are in transit with no coverage. They will then claim that they will only track your lost bag a âcourtesyâ. The information the provided us was incorrect half the time and just a delayed âcopy and pasteâ of what the airline was updating anyway. They were ZERO help at all.
DO NOT WASTE YOUR TIME WITH THIS FRAUDULENT COMPANY
2026幎2æ25æ¥
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blueribbonbags.com ããã®åç
Hi Paul,
Weâre very sorry to hear about your experience and truly regret the frustration this situation caused. After a thorough review conducted by the highest level of our department, your case was approved for our Baggage Satisfaction Guarantee payment.
We contacted you directly to confirm that you qualified for compensation and requested the payment details required to complete the transfer. We have not yet received your response, but we remain ready to process the payment as soon as the information is provided.
Please feel free to contact us at mbr@blueribbonbags.com
so we can finalize this for you as quickly as possible. We appreciate your feedback and remain committed to resolving this matter.
Best regards,
Blue Ribbon Bags Support Team
Tusen takk Programmet var en flott
Tusen takk Programmet var en flott, god og enkel opplevelse.Hva er sannheten i det alle er enige om?
2026幎3æ11æ¥
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blueribbonbags.com ããã®åç
Merci beaucoup pour votre commentaire ! Nous sommes ravis dâapprendre que tout sâest parfaitement bien passé. Merci de votre confiance envers Blue Ribbon Bags â nous restons à votre disposition pour vos prochains voyages !
TrÚs déçu aprÚs avoir recommandé ce service
Jâavais personnellement déjà utilisé Blue Ribbon Bags dans le passé lors dâun retard de bagage et, à lâépoque, le service avait fonctionné. Câest pour cette raison que je lâai recommandé à deux amis qui voyageaient récemment.
Malheureusement, leur expérience a été totalement différente.
Ils ont tous les deux souscrit à lâoffre avec couverture de 1 500 dollars et ont suivi strictement tout le protocole demandé : déclaration auprÚs de la compagnie aérienne, ouverture du dossier dans les délais, transmission des informations demandées.
Le premier dossier est MBR2456800. La valise a finalement été retrouvée⊠mais au bout de presque 3 semaines, ce qui rend complÚtement inutile la promesse du service censé agir rapidement.
Le second dossier est MBR2456760. Dans ce cas, la valise nâa jamais été retrouvée.
Et le plus incompréhensible dans les deux situations : plus aucune nouvelle de Blue Ribbon Bags en plein milieu du dossier.
Pas de réponse aux mails, pas dâexplication, pas de suivi, et surtout aucun signe de compensation ou de traitement du dossier.
Franchement, câest trÚs surprenant pour un service qui promet une garantie et un accompagnement en cas de bagage perdu. à ce stade, lâimpression donnée est que les dossiers sont simplement laissés sans réponse.
Je laisse donc cet avis en espérant que Blue Ribbon Bags se décide enfin à regarder ces deux dossiers :
MBR2456800
MBR2456760
Parce que pour lâinstant, la situation ressemble vraiment à une grosse blague pour un service censé rassurer les voyageurs.
2026幎2æ18æ¥
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Geneva to Trondheim
About the flight from Geneva to Trondheim. Luggages did not follow and have been delivered 1 day later after the arrival in Trondheim.
2026幎2æ25æ¥
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blueribbonbags.com ããã®åç
Thank you for your review.
From the information provided, it appears that this situation relates to the airlineâs baggage handling. Blue Ribbon Bags only becomes involved when a Mishandled Baggage Report is opened with us after a bag is reported delayed with the airline.
We were unable to find any case opened with our service related to this flight. If you did purchase Blue Ribbon Bags coverage and would like us to review it, please contact our support team with your Mishandled Baggage Report number so we can assist.
Blue Ribbon Bags Support
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2026幎3æ1æ¥
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Blue Ribbon Bags Saves The Day
My clients' ski bag didn't make it onto the plane in Newark during their connection. Lufthansa wasn't helpful at all and the portal just said 'Searching for your baggage'. In the meantime, BRB located the bag in under 2 hours, with an update on the United flight it was coming on. The Lufthansa portal still said Searching for the next 8 hours despite the bag already being in the air. My clients were able to get some rest knowing the bag was en route after the stress of worrying about not having it before they headed to the mountains. They saved me the time and hassle of trying to deal with the airline. I'm very grateful for this service!
2026幎2æ26æ¥
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blueribbonbags.com ããã®åç
Thank you for the great feedback â we truly appreciate it.
We're glad we could help locate the ski bag quickly and provide some peace of mind for your clients. It means a lot to us to support our partners and help make situations like this easier for both you and your travelers.
Thanks again for your continued partnership.
Blue Ribbon Bags Team
Very expencive service
Very expencive service. Would not recomend
2026幎2æ20æ¥
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blueribbonbags.com ããã®åç
Dear Sir,
Thank you for your feedback. Just to make sure we understand correctly â were you referring to the price of the Blue Ribbon Bags service itself, or to the airline ticket cost? Our service fee is fixed and independent of the flight price, so weâd really like to clarify your experience.
If youâre open to it, please contact us at support@blueribbonbags.com
with your booking details so we can look into this and assist you directly.
Best regards,
Blue Ribbon Bags Team
Highly recommend it
Highly recommend it, super easy use and very flexible.
2026幎2æ25æ¥
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blueribbonbags.com ããã®åç
Thank you so much for the great feedback and for taking the time to share your experience.
Weâre really happy to hear that you found the service easy to use and flexible â thatâs exactly what we aim for.
We truly appreciate your recommendation and your support!
Excellent Service: Fast, Clear, and Professional
We are extremely satisfied with the support provided. The response was incredibly fast, the information was clear, and the issue was resolved in less than 24 hours. The level of service perfectly aligns with the luxury standards our agency offers to our passengers. Thank you for the professional and efficient collaboration!
2026幎2æ8æ¥
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blueribbonbags.com ããã®åç
Thank you for the kind words! Weâre proud to support partners who share our commitment to exceptional traveler experiences.
BlueRibbonBags was Outstanding!!!
BlueRibbonBags (BRB) had better and more accurate information within a few hours of submitting the forms than the reps for the airline did (who just said "there is no information in the computer") even though airline reps entered the lost bag form!!!
BRB sent me emails with updates telling me the flight numbers, date, and time of arrival; when I went to get my bag...it was there just as BRB said and this is after 4 days of the airline saying there is no information available (what a useless bag tracking system the airline uses!!!).
2026幎2æ16æ¥
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blueribbonbags.com ããã®åç
Thank you so much for sharing your experience and for your kind words! Weâre delighted to hear that our updates helped provide clarity and reassurance while your bag was being located. At Blue Ribbon Bags, we work hard to track and verify baggage information as quickly and accurately as possible, so itâs wonderful to know our efforts made a difference for you.
We truly appreciate your feedback and are glad your bag arrived safely. If you ever need assistance again, weâll be here to help every step of the way.
Buy insurance !
Very professional, good at following up with me through enail and txt messages.
2026幎2æ9æ¥
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blueribbonbags.com ããã®åç
Thank you so much for your wonderful review!
We truly appreciate your kind words and are glad to hear that you found our team professional and responsive. Staying in touch and keeping you informed every step of the way is very important to us. Thank you for choosing Blue Ribbon Bags and for your recommendation â it means a lot to our team!
Vacanza in Oman
All'arrivo non ho trovato la mia valigia,fatto denuncia e in modo tempestivo Ú arrivato il rimborso. Grazie
2026幎2æ1æ¥
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blueribbonbags.com ããã®åç
Grazie mille per aver condiviso la sua esperienza! Siamo felici che il nostro processo sia stato rapido ed efficiente e che la sua situazione si sia risolta positivamente.
Cordiali saluti,
Blue Ribbon Bags
This was just for a safe side otherwiseâŠ
This was just for a safe side otherwise my travel had no baggage issue at all :)
2026幎1æ24æ¥
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blueribbonbags.com ããã®åç
Thank you for your feedback! Weâre glad to hear your trip went smoothly and that everything was fine with your baggage. Weâre always happy to be there just in case.
Blue Ribbon Bags
Inesistenti
Lasciate stare, la loro più grande preoccupazione Ú quella di non pagarvi. Non gli frega niente di trovarvi i bagagli, ma di fare in modo di far passare 24 ore così sono esenti da qualsiasi risarcimento.
Non spendete soldi per questa assicurazione.
2026幎2æ10æ¥
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blueribbonbags.com ããã®åç
Grazie per aver dedicato del tempo a condividere il tuo feedback. Siamo sinceramente dispiaciuti per la tua esperienza: comprendiamo quanto possano essere stressanti e frustranti i ritardi dei bagagli, soprattutto dopo un lungo volo.
Blue Ribbon Bags Ú progettato per fornire assistenza rapida una volta presentato un reclamo e la finestra di 24 ore Ú pensata per consentirci di iniziare a lavorare immediatamente, finché le informazioni sono ancora disponibili. Detto questo, siamo pienamente consapevoli che nelle situazioni aeroportuali reali, come l'attesa ai nastri trasportatori, la comunicazione con il servizio bagagli delle compagnie aeree e la gestione dei ritardi, questo può essere impegnativo.
Il tuo feedback Ú importante per noi e stiamo costantemente rivedendo i nostri processi per renderli più chiari e fruibili per i viaggiatori. Se lo desideri, apprezzeremmo l'opportunità di esaminare il tuo caso specifico e vedere se c'Ú qualcosa che possiamo fare per aiutarti o imparare da esso.
Non esitare a contattare direttamente il nostro team di supporto con il tuo numero di riferimento in modo da poter approfondire la questione.
Grazie ancora per aver condiviso la tua esperienza: ci aiuta a migliorare.
Transparenz und bedienungsfreudliche Nutzung des Apps
Ich habe gerade einen langstreck Flug bei ihnen gebucht und bin wirklich begeistert. Zuerst den guten Preis, dann die bedienungsfreudliche Nutzung des Apps beim Buchen und dazu die Transparenz des Angebotes. Da ist wirklich keine vesteckte Kosten. Ich habe sofort es Freunde weiter empfohlen. Bin sehr zufrieden. Danke!
2026幎2æ8æ¥
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Buen servicio
2026幎2æ6æ¥
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blueribbonbags.com ããã®åç
¡Muchas gracias por tu comentario! Nos alegra saber que nuestro servicio te resultó satisfactorio.
Blue Ribbon Bags
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