blueribbonbags.com レビュヌ 

356
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TrustScore 5段階評䟡の4

3.9

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5぀星のうち1の評䟡

Apparently you must lodge a claim with Blue Ribbon within 24 hours after the airline loses your baggage even though you already lodged a claim with the airport. Given the fact that someone is on the o... もっず芋る

5぀星のうち5の評䟡

I bought a ticket from Dubai, through Milan to Tel Aviv expecting a load of extra expenses along the way, but instead I got exactly what I bought. No fuss at the airports, no vultures demanding hidde... もっず芋る

5぀星のうち5の評䟡

I thankfully didn’t lose my bags, BUT I felt very safe and secure adding this to my travel. Super easy and straight forward booking process and great coverage offered. Will definitely add for upcoming... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Servizio utilissimo per chi viaggia. Ormai le mancate consegne dei bagagli succedono sempre più spesso ed avere un’azienda che si attiva H24 al rintraccio é importantissimo. Aggiornamenti quotidiani e... もっず芋る

䌁業が回答したした

䌁業情報

  1. 旅行代理店

圓該䌁業による蚘述

Track and Expedite the return of your lost airline luggage. Covers all flights globally. For $5 before you fly, BRB will give you $1000 if we are unable to recover your bag within 96 hours (4 days). No proof of luggage contents required. Real-time email/SMS/WhatsApp updates.


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3.9

ほが満足

TrustScore 5段階評䟡の4

356件のレビュヌ

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3.9

すべおのレビュヌ

(356)

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5぀星のうち1の評䟡

Useless


Apparently you must lodge a claim with Blue Ribbon within 24 hours after the airline loses your baggage even though you already lodged a claim with the airport. Given the fact that someone is on the other side of the world, jetlagged, stressed, had no sleep for 35 hours, and attempting to purchase essential items to use and wear, this is unrealistic and unfair. 10 days without luggage and not to mention that Blue Ribbon is way behind on updates by at least 48 hours minimum and sent 16 emails with the same outdated message. I wouldn't bother with them. They are a waste of time.

2026幎9月29日
自発的なレビュヌ
5぀星のうち5の評䟡

I bought a ticket from Dubai

I bought a ticket from Dubai, through Milan to Tel Aviv expecting a load of extra expenses along the way, but instead I got exactly what I bought.
No fuss at the airports, no vultures demanding hidden costs - a beautiful experience, I'll trust them again when I have to.

2026幎10月10日
自発的なレビュヌ
5぀星のうち5の評䟡

ΕΟυπηρετικοί και γρήγορη κράτηση Όε 

ΕΟυπηρετικοί και γρήγορη κράτηση Όε καΞαρός ο όρος και γρήγορη εΟυπηρέτηση

2026幎10月1日
自発的なレビュヌ
blueribbonbags.com ロゎ

blueribbonbags.com からの回答

Σας ευχαριστούΌε για τα ευγεΜικά σας λόγια. Στόχος Όας είΜαι Μα παρέχουΌε Όια απρόσκοπτη ΎιαΎικασία κράτησης και Μα ΎιασφαλίζουΌε ότι οι όροι και οι προϋποΞέσεις Όας είΜαι σαφείς και ΎιαφαΜείς. ΑΜυποΌοΜούΌε Μα σας εΟυπηρετήσουΌε στα ΌελλοΜτικά σας ταΟίΎια.

5぀星のうち5の評䟡

Great booking process

Great price, brilliant service, easy to navigate website and quick booking process.

2026幎9月28日
自発的なレビュヌ
blueribbonbags.com ロゎ

blueribbonbags.com からの回答

Great to hear you had a positive experience with our website and booking process Daniel. We hope you have smooth and easy future travels and we look forward to assisting you on future trips.

5぀星のうち5の評䟡

Barakeh Travil agency

I had a wonderful experience with Barakeh Travil Agency! The service was excellent, and everything was handled professionally and smoothly. I especially want to thank Rakan for his outstanding customer service, patience, and helpfulness. He was very professional, responsive, and made the whole experience easy and stress-free.

I truly appreciate the great service and would definitely recommend Barakeh Travil Agency, especially Rakan, to anyone looking for reliable and professional travel assistance.
Thank you for the wonderful experience!

2026幎9月19日
自発的なレビュヌ
5぀星のうち5の評䟡

Perfect experience all together.

2026幎9月18日
自発的なレビュヌ
blueribbonbags.com ロゎ

blueribbonbags.com からの回答

Thank you for your kind words Hilde. We're happy we could assist in making your travel experience a positive one. Wishing you great future trips!

5぀星のうち5の評䟡

Very transparent and efficient.

2026幎9月17日
自発的なレビュヌ
blueribbonbags.com ロゎ

blueribbonbags.com からの回答

We're delighted to hear your experience was a positive one Ricardo. We always aim to provide an efficient service! Looking forward to assisting you on future trips.

5぀星のうち1の評䟡

Worst experience ever

English:
Blue Ribbon Bags closed my case claiming the bag had arrived, while WestJet’s system still showed “Awaiting Arrival.” I provided updated evidence, but received conflicting information. Very disappointing service.

Español:
Blue Ribbon Bags cerró mi caso afirmando que la maleta había llegado, mientras el sistema de WestJet aún mostraba “Pendiente de llegada”. Presenté evidencia actualizada, pero recibí información contradictoria. Servicio muy decepcionante.

2026幎9月15日
自発的なレビュヌ
blueribbonbags.com ロゎ

blueribbonbags.com からの回答

Many thanks for sharing your experience Carlos. We understand loosing your bag can be a stressful experience and we're sorry to hear of the disappointment caused.

After further investigation, we can confirm your file was closed correctly. Rest assured, our team provide the most up-to-date information and in cases like yours we were able to update you, of your bag's location before it had been processed by the airline and ground handler.

To avoid any confusion, Blue Ribbon Bags is a baggage tracking service and not a ground handler or delivery company. Your bag arrived at its destination airport on 13th September 2026 which, as per our service agreement, closes the missing bag report. This is because your bag arrived at its final destination before 96 hours had passed and you were therefore not eligible for our Satisfaction Guarantee Payment.

Unfortunately the delivery company, contracted by the airline did not process and deliver your bag until 16th September 2026, which caused the additional 3 day delay. We can not physically retrieve bags, nor can we deliver them to you, the ground handler and airline are responsible for coordinating this.

We understand that knowing where your bag is, does not replace having it delivered and we are sorry for the frustration this has caused. We have continued to assist where possible, but ultimately the airline has control over the physical delivery of your baggage.

5぀星のうち5の評䟡

la calidad en el servicio

la calidad en el servicio , que se traduce en eficiencia y rapidez

2026幎9月8日
自発的なレビュヌ
blueribbonbags.com ロゎ

blueribbonbags.com からの回答

Nos alegra mucho saber que nuestro servicio te ha parecido rápido y eficaz, Sandra; ese es precisamente el tipo de servicio que siempre nos esforzamos por ofrecer. Sabemos lo importante que es que te devuelvan tu maleta lo antes posible. Gracias por compartir tu experiencia y por elegir Blue Ribbon Bags.

5぀星のうち5の評䟡

Very easy site to navigate

2026幎9月11日
自発的なレビュヌ
blueribbonbags.com ロゎ

blueribbonbags.com からの回答

Great to hear you found the site easy to navigate. We aim to provide a straight forward process without any additional complications. Thank you for taking the time to leave your feedback, Neshe. We look forward to protecting your bags on future trips.

5぀星のうち1の評䟡

No me han ayudado y además me dan información contradictoria a la aerolínea

Es una muy mala empresa. Tengo mi caso desde el 11 de agosto. Me dijeron que la maleta sí había sido enviada en mi vuelo y por eso cerraron mi caso; la aerolínea siempre me dijo que no fue así. Nunca me ayudaron. Hoy (10.09.2026) me confirmó la aerolínea que mi maleta no solo nunca llegó, sino que ya se dio por perdida. Y al final el seguro que me vendieron nunca sirvió de nada. Nunca me ayudaron. Les he enviado un correo el día de hoy, informando la decisión de la aerolínea, pero tampoco me responden.

Quiero que se entienda algo muy claro: la aerolínea me confirmó que la maleta nunca llegó; se extravió probablemente en la escala de AMS.

Blue Ribbon dice que ellos no cubren el robo, pero NO fue así; estoy muy decepcionada.

Si Blue Ribbon desea, puedo enviarles la comunicación de parte de la aerolínea donde confirman la pérdida. También es mentira que en su sistema diga que sí llegó, porque ellos me confirmaron que NO fue así.

2026幎8月11日
自発的なレビュヌ
5぀星のうち5の評䟡

Very user friendly

I found it very easy to follow the instruction. Absolutely straight forward. The language was very polite and prices were totally compatible. Great experience.

2026幎9月11日
自発的なレビュヌ
blueribbonbags.com ロゎ

blueribbonbags.com からの回答

Thank you for sharing your experience. We're happy that the booking experience was straight forward and we appreciate your kind words. Wishing you safe and pleasant travels.

5぀星のうち5の評䟡

Super simple booking + ease of mind

I thankfully didn’t lose my bags, BUT I felt very safe and secure adding this to my travel. Super easy and straight forward booking process and great coverage offered. Will definitely add for upcoming trips especially big ones internationally.

2026幎4月5日
自発的なレビュヌ
blueribbonbags.com ロゎ

blueribbonbags.com からの回答

We're delighted to hear you had a smooth journey Avery. We aim to offer competitive pricing and a wide range of benefits to protect your bag and give you, as a passenger, peace of mind. We look forward to assisting you on future journeys and thank you for choosing Blue Ribbon Bags.

5぀星のうち1の評䟡

I had an extremely disappointing


I had an extremely disappointing experience with Blue Ribbon Bags (BRB). I filed a timely claim for my lost luggage, but within 7 minutes of sending my flight details, BRB arbitrarily closed the case. They claimed the airline’s tracking system showed my bag arrived on my flight, completely ignoring the official confirmation email I attached from the airline stating my luggage was missing.

After closing my claim, BRB stopped responding to all of my emails. I was forced to contact the booking company I bought my tickets through to escalate the matter. Only after the booking company intervened with proof that my bag was delayed for 7 days did BRB finally honor their policy and release my money. Their customer service was completely unhelpful until third-party pressure was applied.

2026幎8月11日
自発的なレビュヌ
5぀星のうち1の評䟡

One star ⭐

Terrible customer service. I reported my delayed baggage within 24 hours and sent the PIR by email, but received no response. After a month and three follow-ups, they finally replied with an unnecessarily arrogant tone, even stating: “For complete clarity, we are providing this information as a courtesy to you
” Very disappointing experience.

2026幎8月1日
自発的なレビュヌ
blueribbonbags.com ロゎ

blueribbonbags.com からの回答

Thank you for sharing your experience with us. Feedback like yours helps us improve our service, and we sincerely apologize for the communication issues you experienced.

Unfortunately, our team was facing a staffing shortage when you first reached out, which sadly resulted in your first email being missed. We fully realize this does not excuse the tone used when we did reply, nor is it acceptable that you had to contact us multiple times to get a response.

We deeply regret that we did not deliver the high level of customer service we strive to provide. Please be assured that your review has been raised with the relevant team to prevent these mistakes from being repeated and we thank you once again for sharing your feedback.

5぀星のうち5の評䟡

I am immensely satisfied with their


I am immensely satisfied with their clear up-to-date service and very quick response. I will always travel with their insurance.

2026幎9月3日
自発的なレビュヌ
blueribbonbags.com ロゎ

blueribbonbags.com からの回答

We're delighted to read feedback like yours, Nousin. We always aim to provide clear and quick updates on the location of your luggage. Thank you for your trust and for choosing Blue Ribbon Bags.

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