blueribbonbags.com レビュー 

358
•
TrustScore 5段階評価の4

3.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I bought a ticket from Dubai, through Milan to Tel Aviv expecting a load of extra expenses along the way, but instead I got exactly what I bought. No fuss at the airports, no vultures demanding hidde... もっと見る

5つ星のうち1の評価

Do not waste money on Blue Ribbon Bags. Both of our bags were delayed on our flight on Sep 27th (PIR: BJVTK27764). Under their agreement, failure to deliver within 96 hours guarantees compensation. Ba... もっと見る

5つ星のうち5の評価

I thankfully didn’t lose my bags, BUT I felt very safe and secure adding this to my travel. Super easy and straight forward booking process and great coverage offered. Will definitely add for upcoming... もっと見る

企業が回答しました

5つ星のうち5の評価

Servizio utilissimo per chi viaggia. Ormai le mancate consegne dei bagagli succedono sempre più spesso ed avere un’azienda che si attiva H24 al rintraccio é importantissimo. Aggiornamenti quotidiani e... もっと見る

企業が回答しました

企業情報

  1. 旅行代理店

当該企業による記述

Track and Expedite the return of your lost airline luggage. Covers all flights globally. For $5 before you fly, BRB will give you $1000 if we are unable to recover your bag within 96 hours (4 days). No proof of luggage contents required. Real-time email/SMS/WhatsApp updates.


連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

358件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 57%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.8

すべてのレビュー

(358)

過去12か月のレビュー数: 146件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Constant updates that made all the difference

I had an excellent experience with Blue Ribbon Bags. I was traveling as the escort of a group when 16 pieces of luggage did not arrive at our destination in Milan. In such a stressful situation, their tracking service was outstanding.

Blue Ribbon Bags provided updates every six hours with clear information about the location of the luggage. This constant communication allowed me to keep my group informed and reassured, which made a huge difference during a very uncomfortable experience.

The online process is simple and user-friendly, and the regular updates are essential in making the inconvenience of missing luggage much more manageable. Thankfully, everything had a happy ending. I highly recommend Blue Ribbon Bags for their reliable and professional service.

2025年9月8日
自発的なレビュー
blueribbonbags.com ロゴ

blueribbonbags.com からの回答

We are truly grateful for your kind review.

Thank you for trusting Blue Ribbon Bags during such a stressful situation. We’re very pleased to hear that our regular updates and communication helped make the experience more manageable for you and your group.

We sincerely appreciate your recommendation and your support. ✈️

5つ星のうち5の評価

The team at Blue Ribbon Bags are…

The team at Blue Ribbon Bags are wonderful to work with and really great at locating lost bags

2025年12月20日
自発的なレビュー
blueribbonbags.com ロゴ

blueribbonbags.com からの回答

We are truly grateful for your kind words.

Thank you for recognizing our team’s efforts — we take great pride in working hard to locate and reunite lost bags as quickly as possible. Your feedback means a lot to us and motivates us to continue delivering the best possible service.

5つ星のうち2の評価

Svårt med ansökan och allmänt besviken

Först så har jag försökt i FLERA TIMMAR att lämna in en rapport om förlorat bagage. Det gick inte att, via internet göra det, så jag försökte ringa. De sa att ett sms skulle komma med en länk. Fortfarande efter flera samtal, så har inget sms med länk kommit. Efter flera timmar har jag äntligen lyckats lämna in en rapport i mitt namn. Det gick VÄLDIGT LÄTT att betala för denna extra försäkring. Vi får väl se hur det blir med ersättning, men tyvärr har jag inga bra förhoppningar. Jag råder inga personer att ta denna extra försäkring, även om den är billig. Får vi / jag ingen ersättning så blir det bara en stjärna, då man inte kan ge lägre. Får jag ersättning
så ger jag ett högre betyg. Vi får väl se.

Hälsningar
Anne-Charlotte Eriksson

2026年1月6日
自発的なレビュー
5つ星のうち5の評価

Totally worth the investment

Their instructions to fill out the report were clear, we got a quick response in the creation and tracking of our case, and constant timely updates, even during the time the bag wasn’t found yet. I’ve had my luggage misplaced a couple of times and my Blue Ribbon has always located it, even BEFORE the airline could update us. One time we could retrieve the luggage straight from the airport and manage to make our cruise thanks to this service, the airline was still clueless. Peace of mind had never been so inexpensive. Great customer service. Actual results. 👏🏼 can’t recommend Blue Ribbon enough.

2026年1月2日
自発的なレビュー
blueribbonbags.com ロゴ

blueribbonbags.com からの回答

Thank you so much for your wonderful review!

We are truly grateful for your kind words and for your continued trust in Blue Ribbon Bags. It means a great deal to hear that our clear instructions, fast case creation, and consistent updates helped bring you peace of mind — especially during such stressful travel moments.

We’re especially happy to know that we were able to help you retrieve your luggage in time for your cruise. That’s exactly why we do what we do.

Your recommendation and support motivate our team to keep delivering reliable service and real results. Thank you again for choosing Blue Ribbon Bags!

5つ星のうち1の評価

Having just 24 hours from the time your…

Having just 24 hours from the time your flight lands to file a claim is a scam.

2026年1月2日
自発的なレビュー
blueribbonbags.com ロゴ

blueribbonbags.com からの回答

We’re sorry this added to an already frustrating travel experience. The 24-hour filing period helps us intervene quickly, but we understand your frustration. Please contact us directly so we can discuss further.

5つ星のうち5の評価

I lost my bags on a flight from dubai…

I lost my bags on a flight from dubai togther with others and blue ribbon bags have manged to get my bags back well and trully before everyone else and becose it was after the 96 hours they paid me as well with a smile

2025年12月19日
自発的なレビュー
blueribbonbags.com ロゴ

blueribbonbags.com からの回答

Thank you so much for sharing your experience!

We’re truly glad to hear that we were able to reunite you with your bags quickly — especially ahead of others on the same flight. Our goal is always to act fast and stay proactive in locating and expediting delayed luggage.

We’re also pleased that the compensation process was smooth and handled to your satisfaction. Your kind words mean a great deal to our team.

Thank you for choosing Blue Ribbon Bags!

5つ星のうち5の評価

Interés y preocupación por el cliente

Se ha preocupado cada día que se ha estado extraviada la maleta de buscarla e informarme en qué estado se encontraba, el pago y la gestión han sido muy rápidos y eficientes.
Aunte todavía no sepa nada de la maleta, por lo menos he recuperado algo.
Menos mal que contraté el seguro.

2025年12月18日
自発的なレビュー
blueribbonbags.com ロゴ

blueribbonbags.com からの回答

Muchas gracias por sus amables palabras.

Agradecemos sinceramente que reconozca nuestro seguimiento diario y el interés mostrado mientras su maleta ha estado extraviada. Mantenerle informado y acompañado durante todo el proceso es muy importante para nosotros.

Nos alegra saber que el pago y la gestión de su caso fueron rápidos y eficientes. Aunque seguimos trabajando para lograr la pronta recuperación de su equipaje, nos complace que al menos haya recibido la compensación correspondiente.

Gracias por confiar en Blue Ribbon Bags. Estamos a su disposición en todo momento.

5つ星のうち5の評価

Thoughtful responses

Although I was unable to get my claim approved in the specified time, I did receive a thoughtful response from Blue Ribbon Bags explaining the situation. Moreover, I received my luggage and a refund directly from the airline within a few days of the incident.

2025年12月27日
自発的なレビュー
blueribbonbags.com ロゴ

blueribbonbags.com からの回答

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience — we understand how stressful and frustrating baggage delays can be, especially after a long flight.

Blue Ribbon Bags is designed to provide rapid assistance once a claim is filed, and the 24-hour window is intended to allow us to start working immediately while information is still available. That said, we fully recognize that in real airport situations — waiting at carousels, speaking with airline baggage services, and managing delays — this can be challenging.

Your feedback is important to us, and we are continuously reviewing our processes to make them clearer and more traveler-friendly. If you’re willing, we’d appreciate the opportunity to review your specific case and see if there’s anything we can do to assist or learn from it.

Please feel free to contact our support team directly with your reference number so we can look into this further.

Thank you again for sharing your experience — it helps us improve.

5つ星のうち1の評価

Publicité mensongère

J'ai souscris à ce service qui pretend que mes bagages sont suivis et que sous 96h je les ais en cas de non livraison à l'arrivée... ou au moins localiser leur situation. Et au cas où sous 96h ce n'est pas fait, je suis dédommagée.
Après m'avoir fait faire toutes sortes de démarches pour justifier, fait détailler tout le contenu de mes bagages avec des délais chaque fois "urgents" sous peine de nullité, ils viennent me sortir des phrases bancales pour ne pas payer, et en plus sans m'avoir dit où se trouvent mes bagages jusqu'à présent. Bref, très déçue. Plus jamais et je ne recommande pas.

2025年12月20日
自発的なレビュー
5つ星のうち1の評価

Company was not helpful and refused to…

Company was not helpful and refused to file a claim for me, will NEVER use them again. Airline instructed us to allow 24 hours to find the bag but now blueribbon said I can't file a claim after 24 hours.

2025年12月21日
自発的なレビュー
blueribbonbags.com ロゴ

blueribbonbags.com からの回答

Thank you for your feedback. We know baggage issues are frustrating, and our 24-hour policy is designed to help us respond quickly. If you’d like us to revisit your situation, please contact us directly.

5つ星のうち5の評価

Thanks a lot and strongly recommend BRB

After arriving for my business trip, I discovered that my checked baggage did not appear on the carousel. I contacted both the airport and the airline for assistance, but their responses were significantly delayed. With a tight schedule ahead, the uncertainty made the situation quite stressful. Following the guidance provided, I submitted a baggage report through the BRB link.

Immediately after completing the BRB application, I received clear and prompt updates indicating that my baggage was currently being tracked and was located at Riyadh Airport. This information was provided far faster and more accurately than what I had been able to obtain through the airport or airline alone, greatly easing my concerns.

During business travel, the presence or absence of luggage can directly impact work plans, often leading to considerable anxiety. In this respect, the BRB service offered exceptional reassurance by promptly identifying the situation and providing transparent, reliable updates throughout the process.

Through this experience, I was able to truly appreciate the speed and accuracy of the BRB service. I am fully satisfied with the support I received and will definitely use the service again on future business trips.
It proved to be a highly dependable tool in managing unexpected baggage issues, giving me complete peace of mind.

2025年12月1日
自発的なレビュー
5つ星のうち4の評価

The experience was good

The experience was good, with quick responses to emails. However, after I emailed inquiring about the status of my suitcase, they only replied after I had already sent an email asking if they had any information, even though the suitcase was already in Santiago and being shipped to the customer. But overall, it was a good experience.

2025年12月2日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報