blueribbonbags.com レビュー 

358
•
TrustScore 5段階評価の4

3.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I bought a ticket from Dubai, through Milan to Tel Aviv expecting a load of extra expenses along the way, but instead I got exactly what I bought. No fuss at the airports, no vultures demanding hidde... もっと見る

5つ星のうち1の評価

Do not waste money on Blue Ribbon Bags. Both of our bags were delayed on our flight on Sep 27th (PIR: BJVTK27764). Under their agreement, failure to deliver within 96 hours guarantees compensation. Ba... もっと見る

5つ星のうち5の評価

I thankfully didn’t lose my bags, BUT I felt very safe and secure adding this to my travel. Super easy and straight forward booking process and great coverage offered. Will definitely add for upcoming... もっと見る

企業が回答しました

5つ星のうち5の評価

Servizio utilissimo per chi viaggia. Ormai le mancate consegne dei bagagli succedono sempre più spesso ed avere un’azienda che si attiva H24 al rintraccio é importantissimo. Aggiornamenti quotidiani e... もっと見る

企業が回答しました

企業情報

  1. 旅行代理店

当該企業による記述

Track and Expedite the return of your lost airline luggage. Covers all flights globally. For $5 before you fly, BRB will give you $1000 if we are unable to recover your bag within 96 hours (4 days). No proof of luggage contents required. Real-time email/SMS/WhatsApp updates.


連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

358件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 57%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.8

すべてのレビュー

(358)

過去12か月のレビュー数: 146件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

BRB Support

I wanted to express my appreciation for the support that guaranteed the successful delivery of the golf bag to one passenger.

The BRB team demonstrated professionalism with their uninterrupted tracking and constant reports over several days—a service of crucial value.

Furthermore, upon confirming the delay exceeded 96 hours, BRB notified us that they would process the corresponding compensation.

Thank you for your diligence, it make a significant difference!"

2025年12月2日
自発的なレビュー
5つ星のうち5の評価

Blue Ribbon’s Effective Lost-Bag Support

After a flight delay, the suitcase was misplaced. Although the luggage arrived later than the 72 hours, my travel insurance still acknowledged the incident and covered it as a lost-baggage claim. Overall, I appreciate Blue Ribbon’s efficient tracking and communication throughout the process.

2025年11月8日
自発的なレビュー
5つ星のうち1の評価

It's A Scam to

It's A Scam to A Spirit Airlines lost my carry on bag , In ATLANTA went on A Cruise with out any of My Clothes putting on my husband clothes 😞😭 they will not got Blue Ribbon Bag , they told me they can't help me even though I have them for insurance it's a scam 😕😔 Lost My Grandmother stuff that I will never get back 😭

2025年11月18日
自発的なレビュー
5つ星のうち1の評価

deceptive business conduct

I purchased their Diamond Plan, which guarantees a $2,000 payment if a checked bag is not returned within 96 hours. One of my bags was never returned. The airline (TAP) officially declared it permanently lost and compensated me. Even after that, Blue Ribbon Bags falsely claimed the bag had been “located” without providing any flight record, timestamp, delivery proof, or evidence. They refused to honor the guarantee. This is clear breach of contract and deceptive business conduct. I do not recommend this company.

2025年9月23日
自発的なレビュー
5つ星のうち2の評価

I hope to change my opinion/rating

I am updating my rating from 1 to 2 as eventually after contacting the travel agent account manager my filing was found and here they offered a refund. My bags did arrive after 36 hours but got no assistance from BRB. I wanted to try this myself before recommending to customers, but will not as do not want to manage the headache of trying to communicate with black hole again.

to change my opinion/rating, but for the first time using this service to help track my missing bags, finding zero service and extra frustration on top of missing my luggage. It is purposefully circuitous, seems designed to waste enough customer time that they give up. No human on the phone. Phone system says that you will get a text confirming, no SMS arrives. SMS is also sending a webform link (according to the voice message - I have not received it yet) Webform portal does not accept report - as it cannot find the confirmation number that I received from BlueRibbon Bags matching the PNR and asks to submit to email MBR - blueribbonbags , This email sends out an automatic response informing that this email is not for reporting and must go to the website form or phone to report.

2025年9月19日
自発的なレビュー
blueribbonbags.com ロゴ

blueribbonbags.com からの回答

Hello Wanderlust37,

We are truly sorry to hear about your disappointing first experience with our service. We understand how frustrating it must have been to not receive the smooth support you expected from Blue Ribbon Bags. This is not the standard of service we strive to deliver.

To make this right, we would like to offer you a Gold product coupon, which you can use 10 times over the next two years, free of charge, for any of your future travels.

To receive the details and instructions on your coupon, please send us an email at support@blueribbonbags.com mentioning this response and our team will assist you.

Please know that we are also reviewing your feedback internally to ensure our reporting process and communication align with our standards.

Thank you for sharing your experience with us. We sincerely hope your next experience will reflect the quality and care we aim to provide to all our customers.

Blue Ribbon Bags Support

5つ星のうち1の評価

Don’t waste your time with them

Don’t waste your time with them. Like any insurance company that claims ‘satisfaction guarantee’ they just want your initial business and will do everything possible to ensure they don’t have to pay out or have to track your bag. The language and communication from customer service is shocking also.

2025年9月3日
自発的なレビュー

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