Boots Hearingcare - Fareham レビュー 

65
TrustScore 5段階評価の4.5

4.6

Boots, 21 Westbury Mall, PO16 0PE Fareham, England, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

What a clever and professional young woman Varsha is. She was a pleasure to deal with. She is extremely competent but has a human touch. After years of NHS aids these feel so light and comfortable... もっと見る

5つ星のうち5の評価

Well it was a surprise 😮 as didn't think i was hard of hearing? But staff made me feel relaxed and confident that they could help. Adam was a very patient and helpful, along with Neil on second vis... もっと見る

5つ星のうち5の評価

Niall was very good at explaining every step, clearly and concisely. Time was taken to make sure the test was accurate. The outcomes were discussed and hearing aids demonstrated. Choosing was straig... もっと見る

5つ星のうち2の評価

I have had no problems with the testing or the outcome, my hearing aid been fine for the past 4 years. What is lacking is the after sales. Their telephone line ring forever with the usual "experienc... もっと見る

企業が回答しました


企業情報

  1. 補聴器専門店
  2. 聴覚学者
  3. 聴覚障害者サービス業
  4. 補聴器修理業

当該企業による記述

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

連絡先

  • Boots, 21 Westbury Mall, PO16 0PE, Fareham, England, 英国

4.6

優良

TrustScore 5段階評価の4.5

65件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(65)

過去12か月のレビュー数: 1,713

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5つ星のうち5の評価

I now feel alive.

What a clever and professional young woman Varsha is. She was a pleasure to deal with. She is extremely competent but has a human touch.
After years of NHS aids these feel so light and comfortable.
Previously I could not bear to wear them for more than a very short time but now I feel that I could go all day.
It is early days but I am confident that I will be able to get full use of them.

2026年6月12日
自発的なレビュー
5つ星のうち5の評価

Hearing Assessments

Danielle my hearing specialist on both occasions so far i.e. 10/02/26 & 17/03/26 was very knowledgeable, amiable and explained in detail every part of the assessment clearly for me to understand. In addition showed me various hearing aids with a recommendation of which one to choose and payment methods.

2026年3月17日
5つ星のうち5の評価

Niall was very good…

Niall was very good at explaining every step, clearly and concisely. Time was taken to make sure the test was accurate. The outcomes were discussed and hearing aids demonstrated. Choosing was straightforward.
The fitting appointment was thorough, in terms of checks, demonstrations of hardware and the mobile phone app. I left feeling confident.

2025年3月15日
5つ星のうち5の評価

Niail was superb

Niail was superb, led me through the whole thing with a friendly, knowelable and helpful attitude. He certainly knew his stuff and any question asked of the subject was answered with a full explanation and throughout asked if I understood.

2025年3月19日
5つ星のうち5の評価

Fareham Boots hearing centre. to Fareham hearing centre in…

I went to Fareham hearing centre in boots for my second review. I cannot express enough how helpful, informative and understanding Niall was during my appointment. I was extensively retested and then my aids set up to my new settings. Niall then discussed with me any issues that I had in order to bespoke my settings, how to resolve connection issues I had etc. The results have been amazing, absolutely 5 stars from me.

2025年3月18日
自発的なレビュー
5つ星のうち2の評価

After Sales Hopeless

I have had no problems with the testing or the outcome, my hearing aid been fine for the past 4 years. What is lacking is the after sales. Their telephone line ring forever with the usual "experiencing of many customers" how unusual is that? They never answer.
Their help email never answers either. What is more their web site is in place for those with a degree in brain surgery, one has to go through such a complicated degree of answers that by the time one gets to the end and it asks questions which one simply does not have, such as registration and other types of questions one just gives up. This side of their business needs as shake up.

2025年1月27日
自発的なレビュー
Boots Hearingcare - Fareham ロゴ

Boots Hearingcare - Fareham からの回答

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

5つ星のうち2の評価

£3000 and my hearing is marginally…

£3000 and my hearing is marginally better. One of my hearing aids failed and I was given an appointment in 3weeks. My husband says it’s the worst £3000 we have ever spent! Don’t do it!

2024年11月7日
自発的なレビュー
Boots Hearingcare - Fareham ロゴ

Boots Hearingcare - Fareham からの回答

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

5つ星のうち5の評価

Five star 🌟

Varsha my consultant was very professional kind and understanding. I felt very relaxed throughout the whole procedure. A lot of care and attention is given to you to make sure everything is as good as it can be. I would definitely recommend boots hearing care 5 star 🌟

2024年9月20日
5つ星のうち4の評価

Seating

Great appointment with Hannah today( Hearing care) , but what i was not happy with was the seating, they are wooden, hard, and very uncomfortable. Where you spend 30 minutes to an hour within your appointment it would be nice to have seats that are comfortable.

2024年9月2日
自発的なレビュー
5つ星のうち5の評価

Extremely nice

Extremely nice, polite and helpful lady saw me through what was for me quite a traumatic time. Happy with what I brought and I’m sure it will help me in years to come

2024年7月24日

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