I visited Kingston upon Thames Boots hearing centre today with one hearing aid which wouldn’t charge and seemed dead. After ten minutes I was out of the store with the item repaired and fully workin... もっと見る
所在地
所在地を変更Boots, 42 Union Street, KT1 1RP Kingston, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The audiologist was kind, gentle and efficient. I did end up choosing the most expensive hearing aids that Boots offer so I suppose she was also a great salesperson! I'm happy though, and look forward... もっと見る
Useful appointment reminders. A customer help webpage with an 'online chat' which actually did the required business. (Very rare in my experience!) And most important of all, my first appointment wa... もっと見る
I had an appointment yesterday with the audiologist. I expected to need hearing aids. The audiologist I saw was professional, patient, gave good explanations. I walked around for 20 minutes with heari... もっと見る
企業情報
当該企業による記述
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
連絡先
Boots, 42 Union Street, KT1 1RP, Kingston, England, 英国
4.5
優良
53件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Very helpful
Very helpful, thorough and comprehensive. A pleasure and highly recommended! Gave useful advice & help.
2024年4月24日
Good experience
I had an appointment yesterday with the audiologist. I expected to need hearing aids. The audiologist I saw was professional, patient, gave good explanations. I walked around for 20 minutes with hearing aids in. We then had a chat. We both agreed that I should wait a year and then be reassessed. There was no pressure. Very good experience.
2024年4月22日
自発的なレビュー
The audiologist was just lovely
The audiologist was just lovely. She was very patient, reassuring and explained everything clearly. There was no hard sell.
2024年4月12日
Efficient
Efficient, helpful treatment at diagnostic stage, but rather a long wait for aids to be fitted (2 weeks)
2024年3月30日
A very professional advisor
A very professional advisor who gave clear explanations and was attentive to the kind of person was
2024年3月1日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Not great
Not great. My first appointment was cancelled. Eventually I saw two charming audiologists for an initial test and a follow-up hearing test, chose my hearing aids and then had the fitting appointment cancelled. Couldn’t rebook for 2 weeks. Need more audiologists to work Saturdays!
2024年2月17日
Boots Hearingcare - Kingston upon Thames からの回答
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
Efficient and pleasant
2024年2月8日
Excellent audiologist
Excellent audiologist, Parisa
Professional and knowledgeable
Answered my questions with great patience
2024年2月8日
The Audiologist was very knowledgeable…
The Audiologist was very knowledgeable and kind to my aunty which makes all the difference. She spoke clearly and concise to her and was very respectful at all times.
2024年1月25日
Very efficient and helpful service.
Very efficient and helpful service.
Everything carefully explained and not rushed.
2024年1月19日
Very professional!
Very professional!
Explained everything concisely and made the whole experience comfortable from start to finish.
2024年1月19日
The audiologist was a lovely lady who…
The audiologist was a lovely lady who explained my hearing problem succinctly. This made the whole experience very easy.
2023年12月16日
Highly recommended
Today I changed the filters and domes of my Phonak hearing aids which I purchased 6 months ago from Boots in Kingston upon Thames, and it reminded me to write this review of my experience. From the initial hearing health check and hearing test, to the fitting of my new hearing aids, the audiologist (Kuraisha Govender) was extremely helpful, professional, thorough and pleasant. Kuraisha took time to answer all my questions, provided me with accurate information and recommendations for my needs, and allowed time for me to try out different hearing aids in the shop. The level of service and advice went beyond my expectations. And what a difference the hearing aids have made! Thank you Kuraisha. (Steve Davis)
2023年6月5日
自発的なレビュー
Really helpful
Really helpful, easy to access and I couldn’t believe the improvement in my hearing with the new aids
2023年8月17日
Very helpful and pleasant experience
2023年8月3日
The audiologist was so friendly,helpful…
The audiologist was so friendly,helpful and knowledgeable .
2023年8月4日
Very comprehensive & well explained…
Very comprehensive & well explained test and consultation. Sadly, I had no idea that hearing aids cost a small fortune so that was a bit of a shock !
2023年8月1日
Impressive
We were impressed with the very professional and helpful service provided and my husband is very pleased with his hearing aids. A very positive and pleasant experience all round.
2023年6月6日
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