I was made to feel completely comfortable soon as I walked in, I was seen by Andy who explained everything as he went along, I never felt pressured at all with my choice of hearing aids he just expla... もっと見る
所在地
所在地を変更Boots, 18 Great Charlotte Street, L1 1QR Liverpool, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I went for eye test Wednesday 6.5.26 at Boots Opticians Clayton Square Liverpool. The Service is Excellent from the Staff they are very Kind and Patient with All the Customers every Generatio... もっと見る
I visited Boots to have a hearing test Kayleigh Wright the lovely young lady who welcomed me in was very professional and you could see she was very passionate about her job she answered all my questi... もっと見る
I bought my first Phonak hearing aids from Boots Four years ago & my current ones two years ago. Peter in their Clayton Square store is ABSOLUTELY BRILLIANT at his job & I will never go anywhere else... もっと見る
企業情報
当該企業による記述
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
連絡先
Boots, 18 Great Charlotte Street, L1 1QR, Liverpool, England, 英国
4.7
優良
29件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Peter Walker your Audiologist Excellent
Peter Walker your Audiologist was very professional and put me at ease. He explained everything very clearly and was very attentive.
2023年7月7日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Appalling aftercare
I will certainly not be going to Boots Hearing, Liverpool in future and would not recommend them to anyone.
The testing and products are fine, but the after care and customer service is atrocious. After just over 12 months with Phonak hearing aids they stopped charging, so I returned them to Boots for repair. I received a phone call yesterday to say they were repaired and I could collect them. On arrival I was told to wait - after a few minutes I was handed the hearing aids. When I asked for the box and charger which should have been with them the person stormed off then returned with the items, and was very snappy with me saying that I should have made an appointment. When I explained that I had received a call to collect them, I was again told I should make an appointment. I was given no information about the hearing aid repair. There was no charge in them so I have had to come home and wait before I can check they are working.
I have had a similar level of poor customer service from Boots Hearing when I've had to buy filters from them.
My partner has hearing aids from a local audiologist and has had exceptional service, in total contrast to my experience at Boots.
2023年7月6日
自発的なレビュー
Boots Hearingcare - Liverpool, Charlotte Street からの回答
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Fabulous service
Fabulous service, knowledgeable audiologist. Very patient and took time to explain everything.
Thank you Peter!
2023年6月16日
Everyone is really friendly and effective
My audiologist is really friendly, professional and accommodating, providing a full demonstration of the tech available and how to get the most out of it. The same applies to the team at headquarters who communicate effectively with me and have worked to certain deadlines to get things processed in order for me to get my hearing aids quickly!
2023年4月28日
Really professional but more than that…
Really professional but more than that , he was very nice and took the time to explain things.
First class
2023年4月14日
really helpful and friendly
2023年2月23日
Very well explained and tutored nothing…
Very well explained and tutored nothing was to much trouble
2023年2月2日
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