Bravissimo レビュー 829

I went for a fitting today at the Liverpool store, staff were really friendly @ helpful, after years of wearing underwire bras, I have decided to start wearing a non wired bra, my new bra is so comfortable, with wide shoulder straps, it's so comfortable to wear I didn't take it off. The sales girl just took the price tag off @ scanned it.
The best thing I've done for myself is going to Bravissimo @ getting fitted. I have now converted to wearing a non wire bra.

Shout out to Hannah at the Leeds Victoria Quarter store. She was soooo friendly, caring and patient and understood all my concerns about finding the right items. I like how the staff go for the 'right feel' of the bra, as opposed to just numbers and letters. I was extremely nervous and scared to go and get measured after like...2 decades and 4 kids. But the experience was not pushy or intimidating, just calm and easy. The lady at the till was also lovely and pleasant. Keep up the good work!

I recently visited Bravissimo in Milton Keynes and had an upsetting experience with one of the staff members, I think her name badge said Rachael. I overheard a conversation on the shop floor that was both inappropriate and troubling. Her comments were not only racially insensitive but also downright nasty. I had always thought of Bravissimo as a welcoming and inclusive brand, but this encounter made me question their commitment to such values.

I understand that these things can sometimes be isolated incidents, but as a customer, it left me feeling uncomfortable and disheartened. I hope the management takes this seriously and ensures that all staff members uphold the company's standards of respect and inclusivity.

Until then, I’m left reconsidering where I’ll take my business

Finally a bra that fits...I was reluctant to go for a fitting service as
my last experience (in a different high street shop) was so embarrassing...the woman looked at me and said "we don't do anything in your size". So I've been wearing ill-fitting,unflattering bras for years. I decided to try Bravissimo on a friend's recommendation. Emily made me feel immediately at ease. She asked what I had in mind. She returned with a bra,not only in a style I loved but also a PERFECT fit. Thank you Emily.

I’m so happy with this shop, they have looked after me as a loyal customer and I am forever grateful for their help. Great brand, inclusive sizing and great customer service. Five stars!!

I visited the Solihull store today as I’d recently lost some weight and needed help with getting better fitting bras. The in store team were amazingly friendly and super helpful. Tamara was absolutely fantastic with my fitting, she was extremely patient and made me feel a million dollars as I tried on different options and helped me find my perfect size. Fantastic customer service it was a great experience.

Got a bra before I went on holiday back in October/ September. The lady was sure it fitted but after getting back from holiday this bra digs my ribcage and doesn't fit! What a waste of my money. Needless to say I won't be going again.

I had ordered some brass which I needed to return and wanted replacement sooner than their usual time frame. Called and spoke to Emma who went over and above to help me with just that and also suggested other bras. I spent more than anticipated but that's because of Emma and not being pushy and helping without rushing me. Emma is a gem and deserves recognition. Thanks

To say that Jasmine from the Solihull branch was amazing and helpful is an understatement so thank you Jasmine not to mention the other members of staff who I dealt with today so thank you Solihull and to be honest they've always been like that every time I've shopped there!

I ordered two bras and one knicker back in November. I was told there was a delay with the knicker's and had to wait until mid-Jan for when their stock comes in. I had to chase this last week as there has been no communication since November. I was told that unf it will now be end of January. I said ok, I will wait. I have just received an email this morning telling me I have to wait to end of Feb. This is a bit of a joke. Having to wait nrly 3 months for knickers is not great (they are part of a set). If you aren't stocking them (at that current time) - then don't advertise them or make sure the customer doesn't have to wait 3 months :( ... not happy

Myself and 3 friends visited your Oxford store on Saturday and we all just want to say what a fantastic experience we all had.
I have been shopping with you for nearly 20 years now but my friends were new to the bravissimo experience.
Firstly I want to thank Laura the manager for calling customer service to try and sort the history on my account out and to Ciara for finding a work around.
Then to our fantastic fitters Chanelle, Tami, Urshla and Vicky. They were so accommodating and nothing was too much trouble for them.
Also the rest of the staff (sorry didn't get all their names)
Oxford team you rock thank you so much.

Great experience, I was wearing the wrong size. The consultant listened to exactly what I wanted and now I look better in clothes. Thank you Brighton Bravissimo, you are the best!

The worst experience ever. When i questioned about the band being ruffelled I was told that it would rectify itself as it was the material. I was left in the changing room with a load of bras struggling. What a day wasted and no bras.

Excellent service from the lovely Erin at the Leeds branch.. my sister and I visited the store for a bra fitting seeing that we hadn’t been measured for years. What a lovely experience, we were made very welcome by the lady (sorry don’t know your name) on the shop floor then made our way downstairs ..
we were seen to straight away and the service we received was professional, friendly and respectful. The bras are of good quality (even though a little expensive) and are made well. Good choice of styles and colours but like my old dad used to say you buy cheap you get cheap! So well worth investing in a decent bra that fits well .

I made an appointment for my daughter and I at the Covent Garden branch on 27th December in the morning. She is a reluctant shopper for bras but needs must etc! We had an appointment with Daisy who was utterly marvellous and put my daughter at ease. Daisy recognised her reluctance and helped her find the styles that suited her size and shape, and was particularly good with understanding where she felt less than her best. I was also fitted by Daisy at the same time, and nothing was too much trouble for her. We came out with five bras and I am so pleased to say that my daughter is wearing them as opposed to the 'trendy' social media brands etc that did her no favours at all! Massive thank you to Daisy and we look forward to coming back in a couple of months time for more.

Delivery fine
I've not even had the bra a week and the clasp is broken.
Badly made.

Also had one before this and the wire came through but thought it was jus bad luck.

Think I'll just buy from elsewhere now as it's obviously not a one off.

Don't know who's making them now but their no good.

Very disappointed. I bought a bra 10 months ago and the underwiring has already come through on one side. When I took it back to the store I was refused a refund as the assistant said the guarantee period was only 1 month! Only a month - whoever had anything go wrong with a bra within one month? Needless to say I haven't worn it every day as I have a number of other bras. I have been a loyal customer for several years, but now I will shop elsewhere.

Visited Milton Keynes for some late night Xmas shopping on 13th Dec, was going to pop in the store to look for some PJ's for my mum looked in and no customers in there and noticed a lady at the till with her hand resting on her face looking so bored so it put me off going in there to be honest. I admit this was about 7pm and probably wanted to go home but it wasn't very inviting.

Yesterday I went into the store to have a look and was greeted by staff wearing jeans, my son informed me this is the way shops are going now but I struggled to work out who was working in there and who were customers.

Shame as it's a nice shop with lovely items, just would like a bit more Bravissimo.

I've been shopping with them for years. Incredible in-person customer service, perfectly fitting bras and great quality, and great phone support as well.

Visited the Edinburgh branch again for new bras. As always was greeted by a warm friendly member of staff. Had a fitting with Yasmin who was delightful. Very professional and helpful. Came out with 3 new bras and a swimsuit all with her help and guidance. Cannot recommend this shop enough for their lovely approach to good service. Did not feel rushed at all. Very pleasurable experience.