Brayleys Cars - Brayley Honda Orpington レビュー 

575
TrustScore 5段階評価の4.5

4.6

Cray Avenue 222, BR5 3PW Orpington, England, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

All the staff at Brayleys are always so nice to deal with. They explain things clearly, are friendly and helpful and very efficient. My car was collected without fuss. I received a call telling me w... もっと見る

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5つ星のうち5の評価

I booked to have my car's first service. Booking in was easy. Staff friendly and efficient. No problems with service. Will definitely revisit.

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5つ星のうち5の評価

SERVICE, MOT, NEW PLANS. My service and MOT went smoothly (thanks guys) and Colin on the front desk was very helpful; he kept me informed. Debby, Service Advisor, was also great. She talked me thr... もっと見る

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5つ星のうち5の評価

I recently bought my first Honda and I’m very pleased with the attention to detail I received from Paul Hubbard Sales. Paul gave me ample time to consider all the information and prices without pressu... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車修理店
  3. 中古車部品店
  4. 中古車ディーラー

当該企業による記述

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


連絡先

  • Cray Avenue 222, BR5 3PW, Orpington, England, 英国

  • 0208 303 6363

4.6

優良

TrustScore 5段階評価の4.5

575件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 31%に回答しています

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4.6

すべてのレビュー

(575)

過去12か月のレビュー数: 3,133

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5つ星のうち5の評価

Well organised, straightforward advice and no hard sell

I ended up at Brayleys after my local Honda dealer in Croydon (who I'd used for decades) disappeared overnight. Nothing local so headed off to St Mary Cray (where I thought?) and Brayleys have been great. Nearby fast train links into Bromley/London or out to Sevenoaks and efficient, friendly service.

2026年3月2日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Dave, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Good service all round.

2026年2月26日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Kevin, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Easy booking in

Easy booking in. Polite helpful staff

2026年2月24日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Lois, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Brayleys Honda were professional and courteous

The details of the service were explained thoroughly. The team were very courteous and friendly

2026年2月23日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Car service and mot completed quickly…

Car service and mot completed quickly and at a good price. The team were friendly and kept me informed of any work needed and quoted before completion. Thank you

2026年2月24日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Stu, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち4の評価

MOT & replacement of coolant pipe

My car was booked in for an MOT & replacement of a corroded, metal coolant pipe that was found during a service in December 2025.
The work was carried out out quickly & efficiently while I waited.
My only negative comment is that when the repair was booked in, in January I was advised someone would get back to me with the cost of the repair. They didn’t. I spoke to someone two weeks before the appointment & was advised again that I would be contacted. It didn’t happen.

2026年2月16日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Roger, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

5つ星のうち3の評価

I was asked to give a 5 star review!

I was asked to give a 5 star review which speaks for itself!
I dropped my car off at 8am as requested for a service and MOT. Disappointingly my car was not ready to pick up until nearly 5pm. On checking the car in I agreed to additionally have the fuel system flushed out and the air con re-pressurised. The former was carried out but it looks like the air con was not touched (I was not charged for it). Also, with previous services the car had been washed. This time it wasn't - when I mentioned this I was told that this was for environmental reasons and that instead of washing a car they now planted a tree (apparently I should have been told about this!). I wonder (cynically) where my tree is planted.

2026年2月16日
自発的なレビュー
5つ星のうち5の評価

Great service from Brayleys as usual

Great service from Brayleys as usual. I've had several vehicles over past 20yrs. Loving the relaxing drive of new hybrid Civic. (Bit of a shock considering previous car was a Type R!)

2026年2月14日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Gavin, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち5の評価

Service

Service, recall work, and MOT completed very efficiently. Kept me informed as to progress- very pleasant experience.

2026年2月12日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Dave, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち3の評価

Somewhat dissappointed

Hard to quantify. Initially the experience was good. There are some major areas where Brayleys need to be more open and expansive about additional costs that are included within the transaction price. The Branch Manager and I discussed this today, so hopefully those concerns will be addressed

2026年2月12日
自発的なレビュー
5つ星のうち5の評価

Getting my CRV serviced.

The service staff were friendly, polite, informative and knowledgeable. I took my car to Bradley's the esrly evening before and they started work that day. I received a video that evening of the condition of the car underneath and the condition of the tyres. Just after 9.00 AM on Wednesday Bradley's called to say that work was completed and all was well. Wow!!
When collecting my car Emma took me through the work done and confirmed that there were no MoT advisories. I will certainly continue to use Bradley's again.

2026年2月11日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Geoff, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Had to wait for a while to be seen by a…

Had to wait for a while to be seen by a salesperson due to staff shortage with sickness and on the verge of leaving but stumbled on a car in the forecourt I liked the look of. Went back inside and had another bit of a wait but eventually had a brilliant salesman in George. Great knowledge, great personality, I bought the car and would definitely buy from Brayleys again.

2026年1月31日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Johanna, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち2の評価

Signed up for plan with the…

Signed up for plan with the understanding the car would be picked up and returned - that was not the case. Usually it has a wash and hoover - that didn’t happen. Cannot understand video - talks far too quickly.

2026年2月9日
自発的なレビュー
5つ星のうち5の評価

Very happy !

Very happy !! Love my HRV and lovely people at Brayleys. Thank you!!

2026年2月9日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Gail, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Annual Service and MOT

Car delivered at 8am for service and MOT and was available for collection at 11.15am having also being cleaned, fantastic service.

2026年2月9日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Peter, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Thank you Brayleys…

Thank you Simon for making it possible to purchase my dream car which yes wasn’t a Honda Civic Type R but an equally amazing car the GR Yaris.
The drive home was wet but it didn’t disappoint.
The Team at Brayleys are like a family and they are all really happy to make your experience first class.
A big thank you to Lana for the great Mocha which I think was better than most coffee shops.
Thank you to George for picking me up from the station as it was heavy rain.
Thank you to Paul Hubbard for the great handover !
Lay off the Monster 😃

Thank you Brayleys !

Paul

2026年2月5日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Paul, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Really easy to book car in did a while…

Really easy to book car in did a while you wait service and Mot. Keep me up to date in progress and done in time scale they predicted if no work needed.

2026年2月3日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Karen, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Excellent customer service

Excellent customer service - suggested works; gave health update on vehicle advised by phone as soon as the car was ready - where it was located and all paperwork prepared

2026年2月2日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Lynne, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち5の評価

The staff are very helpful and polite…

The staff are very helpful and polite the service and mot was carried out quickly.

2026年1月26日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Bernard, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Great customer service

Great customer service. All prices explained. Quick turnaround and efficient telephone calls after service completed

2026年1月23日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Marcus, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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