All the staff at Brayleys are always so nice to deal with. They explain things clearly, are friendly and helpful and very efficient. My car was collected without fuss. I received a call telling me w... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
All the staff at Brayleys are always so nice to deal with. They explain things clearly, are friendly and helpful and very efficient. My car was collected without fuss. I received a call telling me w... もっと見る
企業が回答しました
I booked to have my car's first service. Booking in was easy. Staff friendly and efficient. No problems with service. Will definitely revisit.
企業が回答しました
SERVICE, MOT, NEW PLANS. My service and MOT went smoothly (thanks guys) and Colin on the front desk was very helpful; he kept me informed. Debby, Service Advisor, was also great. She talked me thr... もっと見る
企業が回答しました
I recently bought my first Honda and I’m very pleased with the attention to detail I received from Paul Hubbard Sales. Paul gave me ample time to consider all the information and prices without pressu... もっと見る
企業が回答しました
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Cray Avenue 222, BR5 3PW, Orpington, England, 英国
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 31%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I ended up at Brayleys after my local Honda dealer in Croydon (who I'd used for decades) disappeared overnight. Nothing local so headed off to St Mary Cray (where I thought?) and Brayleys have been great. Nearby fast train links into Bromley/London or out to Sevenoaks and efficient, friendly service.

Brayleys Cars - Brayley Honda Orpington からの回答

Brayleys Cars - Brayley Honda Orpington からの回答
The details of the service were explained thoroughly. The team were very courteous and friendly

Brayleys Cars - Brayley Honda Orpington からの回答
Car service and mot completed quickly and at a good price. The team were friendly and kept me informed of any work needed and quoted before completion. Thank you

Brayleys Cars - Brayley Honda Orpington からの回答
My car was booked in for an MOT & replacement of a corroded, metal coolant pipe that was found during a service in December 2025.
The work was carried out out quickly & efficiently while I waited.
My only negative comment is that when the repair was booked in, in January I was advised someone would get back to me with the cost of the repair. They didn’t. I spoke to someone two weeks before the appointment & was advised again that I would be contacted. It didn’t happen.

Brayleys Cars - Brayley Honda Orpington からの回答
I was asked to give a 5 star review which speaks for itself!
I dropped my car off at 8am as requested for a service and MOT. Disappointingly my car was not ready to pick up until nearly 5pm. On checking the car in I agreed to additionally have the fuel system flushed out and the air con re-pressurised. The former was carried out but it looks like the air con was not touched (I was not charged for it). Also, with previous services the car had been washed. This time it wasn't - when I mentioned this I was told that this was for environmental reasons and that instead of washing a car they now planted a tree (apparently I should have been told about this!). I wonder (cynically) where my tree is planted.
Great service from Brayleys as usual. I've had several vehicles over past 20yrs. Loving the relaxing drive of new hybrid Civic. (Bit of a shock considering previous car was a Type R!)

Brayleys Cars - Brayley Honda Orpington からの回答
Service, recall work, and MOT completed very efficiently. Kept me informed as to progress- very pleasant experience.

Brayleys Cars - Brayley Honda Orpington からの回答
Hard to quantify. Initially the experience was good. There are some major areas where Brayleys need to be more open and expansive about additional costs that are included within the transaction price. The Branch Manager and I discussed this today, so hopefully those concerns will be addressed
The service staff were friendly, polite, informative and knowledgeable. I took my car to Bradley's the esrly evening before and they started work that day. I received a video that evening of the condition of the car underneath and the condition of the tyres. Just after 9.00 AM on Wednesday Bradley's called to say that work was completed and all was well. Wow!!
When collecting my car Emma took me through the work done and confirmed that there were no MoT advisories. I will certainly continue to use Bradley's again.

Brayleys Cars - Brayley Honda Orpington からの回答
Had to wait for a while to be seen by a salesperson due to staff shortage with sickness and on the verge of leaving but stumbled on a car in the forecourt I liked the look of. Went back inside and had another bit of a wait but eventually had a brilliant salesman in George. Great knowledge, great personality, I bought the car and would definitely buy from Brayleys again.

Brayleys Cars - Brayley Honda Orpington からの回答
Signed up for plan with the understanding the car would be picked up and returned - that was not the case. Usually it has a wash and hoover - that didn’t happen. Cannot understand video - talks far too quickly.

Brayleys Cars - Brayley Honda Orpington からの回答
Car delivered at 8am for service and MOT and was available for collection at 11.15am having also being cleaned, fantastic service.

Brayleys Cars - Brayley Honda Orpington からの回答
Thank you Simon for making it possible to purchase my dream car which yes wasn’t a Honda Civic Type R but an equally amazing car the GR Yaris.
The drive home was wet but it didn’t disappoint.
The Team at Brayleys are like a family and they are all really happy to make your experience first class.
A big thank you to Lana for the great Mocha which I think was better than most coffee shops.
Thank you to George for picking me up from the station as it was heavy rain.
Thank you to Paul Hubbard for the great handover !
Lay off the Monster 😃
Thank you Brayleys !
Paul

Brayleys Cars - Brayley Honda Orpington からの回答
Really easy to book car in did a while you wait service and Mot. Keep me up to date in progress and done in time scale they predicted if no work needed.

Brayleys Cars - Brayley Honda Orpington からの回答
Excellent customer service - suggested works; gave health update on vehicle advised by phone as soon as the car was ready - where it was located and all paperwork prepared

Brayleys Cars - Brayley Honda Orpington からの回答
The staff are very helpful and polite the service and mot was carried out quickly.

Brayleys Cars - Brayley Honda Orpington からの回答
Great customer service. All prices explained. Quick turnaround and efficient telephone calls after service completed

Brayleys Cars - Brayley Honda Orpington からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。