Brayleys Cars - Brayley Honda Orpington レビュー 

568
TrustScore 5段階評価の4.5

4.6

Cray Avenue 222, BR5 3PW Orpington, England, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We had excellent service from Tony. Having been told we could no longer have a collection service to Knockholt, given our circumstances of age and disability Tony was able to resolve this. It solved a... もっと見る

企業が回答しました

5つ星のうち5の評価

SERVICE, MOT, NEW PLANS. My service and MOT went smoothly (thanks guys) and Colin on the front desk was very helpful; he kept me informed. Debby, Service Advisor, was also great. She talked me thr... もっと見る

企業が回答しました

5つ星のうち5の評価

My car in for a MOT and service, The mechanic sent a video of his inspection and work carried out. When informed l could collect my car the reception took me again through the work informing me of wh... もっと見る

企業が回答しました

5つ星のうち5の評価

I have been having my Honda service at Bayley’s since they arrived at Orpington. I can honestly say I have always been impressed with the service I received and the quality of the work carried out. T... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車修理店
  3. 中古車部品店
  4. 中古車ディーラー

当該企業による記述

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


連絡先

  • Cray Avenue 222, BR5 3PW, Orpington, England, 英国

  • 0208 303 6363

4.6

優良

TrustScore 5段階評価の4.5

568件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 32%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(568)

過去12か月のレビュー数: 3,247

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Efficient and caring service

Efficient and caring service

2026年8月26日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Peter, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

The booking in process with Colin was…

The booking in process with Colin was excellent and the collection, also renewed my service contract and extended warranty as both seem good value for money

2026年8月25日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Excellent service

We had excellent service from Tony. Having been told we could no longer have a collection service to Knockholt, given our circumstances of age and disability Tony was able to resolve this. It solved a lot of problems and was very much appreciated.

2026年8月25日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Pauline, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

The staff were very helpful

The staff were very helpful, making the booking process easy. The service was done much more quickly than expected. I was very pleased.

2026年8月25日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Very friendly staff.

Very friendly staff.

2026年8月24日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Mr Lewis, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Very good all round

Helpful and effective booking line
Convenient appointment
Efficient service
Good communication
Supportive response to queries

2026年8月21日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi David, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Quick in And it on the same day no fuss…

Quick in And it on the same day no fuss and staff kept me informed all the way through the process

2026年8月20日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

HI, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Fantastic customer experience

Came in for a mot and service, Great customer service and communication from both people who helped me at desks and the tech working on my car, very happy and will almost certainly be back again next year

2026年8月19日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Curtis, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

SERVICE

SERVICE, MOT, NEW PLANS.
My service and MOT went smoothly (thanks guys) and Colin on the front desk was very helpful; he kept me informed. Debby, Service Advisor, was also great. She talked me through a couple of new plans, making the whole experience quite easy going, but professional. Thanks, Brayleys - Honda.

2026年8月18日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Peter, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Colin and Debbie. We look forward to continuing to welcome you into the dealership for many more years.

5つ星のうち5の評価

Professional friendly service

Service and MOT completed satisfactorily. Friendly, professional and helpful staff in both the Service and Sales Departments

2026年8月17日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Helen, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Great Hospitality

I've had Honda HRV for 3 years, every time i go for yearly service, great staff service and hospitality when you get there

2026年8月17日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

NICE STAFF VERY HELPFUL CAR WORK WAS…

NICE STAFF VERY HELPFUL CAR WORK WAS DONE VERY FAST FOR ME TO PICKUP .

2026年8月17日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi David, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Excellent service as always.

Excellent service as always.
Can't fault the Brayleys

2026年8月12日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Peter, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

David Carter…

The gentleman I first saw at the desk was very helpful as the car is fitted with a very expensive alarm system that takes some working out, but they managed to sort this out and did the service in very good time.

2026年8月12日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Timothy, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち1の評価

BRAYLEYS HONDA ORPINGTON…

So i own a honda and it has come with a 5 year warranty. Went there this morning for a service. And was dealt with a COLLIN HOLLOWAY, I told him my rear wiper needed a replacement. Well he didn't confirm a price, I see a bill for £37.19 to replace a wiper? So, I ask Collin Holloway, how do you justify that price when a wiper blade costs 7.99 at halfords? He is, well...we will replace your old wipers back you get em done for £7.99 if your lucky, wishing me luck. Now, if you are happy with that sort of an attitude and ofcourse service, then you should go to these dealers, BRAYLEYS HONDA IN OPRPINGTON. Worst customer service i have ever seen ans experienced...the first time when i took my car for service they topped it with plain water, but i let it go thinking it must be a rookie mistake, i kid u not. I would never touch these cowboys with a barge poll again. I mean, he wasn't even bothered to discuss the issue, thinking if he belittled me I would just feel bad and tell him, sure go ahead just swipe that card. I understand Honda is having an issue with its cars and they have discontinued their electric version Eny1, and I understand Honda owners are no longer cash cows, but we still live in a country where customers are king and day light robbery needs highlighting. MY DAYS OF OWNING A HONDA ARE DONE.

2026年8月12日
自発的なレビュー
5つ星のうち5の評価

Quick and easy booking process

Quick and easy booking process. Effective Communication before and after the servicing of the vehicle. Transparency of work completed and recommendations of upcoming repairs.

2026年8月11日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Jenny, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

The service provided was exceptionally…

The service provided was exceptionally prompt, and the staff demonstrated commendable professionalism by maintaining clear and consistent communication. We highly recommend their services.

2026年8月11日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Anna, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Great swift service

Great swift service. Always friendly and professional

2026年8月10日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち4の評価

Very pleasant and informative and quick…

Very pleasant and informative and quick service. A bit disappointed they've stopped cleaning the vehicle after the service.

2026年8月6日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi Mr Woodward, Thank you for your review. As part of our sustainability initiative, we’ve removed the traditional wash and vac that used to accompany a service or MOT as part of our commitment to a more environmentally responsible approach. In place of each wash and vac, we now partner with Ecologi to plant a tree instead. It’s a small change, but one that supports a wider environmental commitment. We appreciate your feedback and hope the quality of your service met expectations.

5つ星のうち5の評価

End to end first class.easy to contact…

End to end first class.easy to contact and book the car in.
The job was done and I was notified soon after, with a video from the technician explaining what he had done.
Front desk staff good and friendly especially Emma.
Thank you Brayleys.

2026年8月5日
自発的なレビュー
Brayleys Cars - Brayley Honda Orpington ロゴ

Brayleys Cars - Brayley Honda Orpington からの回答

Hi David, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報