Brayleys Cars - Brayley Honda Romford レビュー 

568
TrustScore 5段階評価の4.5

4.6

Gallows Corner, RM3 0BX Romford, GB


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5つ星のうち5の評価

I have always received good service from Brayley Honda and would recommend this main dealer, which currently looks after my 27 year old Honda Accord V6 Coupe. A 100% MoT pass rate since 1999. It has n... もっと見る

企業が回答しました

5つ星のうち5の評価

Bought a second hand bike from another garage and brought it in without having to wait for a slot in a fortnight to get checked over, serviced and some bits fitted, shown how to adjust chain an... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic experience buying a Honda NC750X from Brayleys, Jason being one of the easiest salespeople I've ever dealt with. Quick and responsive over emails, agreed a reasonable trade in price on the b... もっと見る

企業が回答しました

5つ星のうち3の評価

No welcome smile, advised that cars are no longer cleaned after servicing; this is disappointing. Was expecting a call to discuss what was needed (if anything) but only received a short vid... もっと見る


企業情報

  1. カーディーラー
  2. 自動車修理店
  3. 中古車部品店
  4. 中古車ディーラー

当該企業による記述

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

568件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 31%に回答しています

通常1週間以内に回答

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4.6

すべてのレビュー

(568)

過去12か月のレビュー数: 3,133

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5つ星のうち5の評価

Excellent garage to deal with in every department.

Very professional, trustworthy helpful people in service and sales. Great environment if you need to wait. The cleanest garage I’ve ever visited. Staff very reassuring and helpful.

2026年4月7日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Catherine, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち4の評価

Very good and polite service

Very good and polite service

2026年4月7日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Brian, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

5つ星のうち5の評価

Professional and friendly team

Kept informed throughout and no pressure to accept add-ons. Professional and friendly team. First time using Brayley Gallows Corner with this car and was very happy with the service received. Thank you

2026年4月2日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Wonderful service as usual from Peter…

Wonderful service as usual from Peter Wright, a man who understands bikes and bikers. When Honda took motorcycle sales and service into their car showrooms I don’t think that they fully understood the difference between their two wheel and four wheel customers and without people like Peter that move might have proved to be very problematic.

2026年4月2日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Stewart, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Just very very good customer interaction

Just very very good customer interaction

2026年4月2日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Roy, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

What can I say....

What can I say....
We attended Honda Brayleys at Romford car showroom on 28th February. Only went for a quick look, to size up the cars. We were approached by Samia, who showed us a selection of cars in the show room. We went for a test drive and then ran us through the finances with Bob. At the time Samia and Bob offered us a good deal and trade in our of our vehicle. We end up buying a new Honda CR-V PHEV.
Through out the purchasing process we have had support from Samia. Who responded to emails and phones very quickly.
Samia was polite and courteous. When the day came to pick up our new vehicle (3 weeks on), we had a date booked for handover. We needed to pick up a day early and Bob's team were able to deliver without any issues. Arrived at Honda a little early than time agreed. Bob was happy to see us early. Bob went off to sort out the car ready for collection. Left us in the good hands of James to complete the trade in of our old vehicle. James was polite and explained what paperwork would come through to us. Bob gave us a crash course on how to use our new car, as we had been used to a petrol manual. After a few days of driving our new vehicle, we tried to set up the Honda plus app to connect with the car. After speaking with the team, we were asked to bring in for a reset and flag it up to honda HQ. The next day the car connected with the app. We are very happy with our new car. Everyone at Romford branch were helpful, polite and considerate. Looking forward to being looked after when the car goes in for a service.

2026年3月21日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Great service and a smooth purchase

Huge thanks to the team at Romford Honda. I’m loving my new Honda SUV! The staff went out of their way to be helpful and remained professional and polite at every stage. They made what can sometimes be a stressful process feel easy and enjoyable. If you’re looking for a new car, this is the place to go.

2026年3月31日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi David, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

I bought my car from this company Bradley Honda dealer at Romford

I bought my car from this company because they were the nearest Honda to where I live. I had never used them before because there was no Honda dealer where I live. I found the salesperson very helpful in the purchase of my car, and showed me all the features of the vehicle.

2026年3月30日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi David, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Good service as standard

Booking my car service and selecting an appointment time and date that works best for me was essential given my preferred service centre in Romford is impacted by ongoing road closures nearby making planning my journeys that bit more difficult. Suffice to say arriving at the service centre to be greeted business as usual. Excellent customer service from agents who estimated completion of work as expected so I could fulfill my day plan without having to make last minute decisions. Reliable service provided and always make me feel valued which is reciprocated in kind

2026年3月30日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Mark, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

CAR PURCHASE

Brayleys was the last garage we visited on the search for a new or nearly new second hand car. Out first meeting was with Demetrios, whom from the outset was excellent, not pushy, very knowledgeable and assisted my wife and I throughout the process. He asked pertinent questions on our requirements and from there assisted until our final decision on a nearly new car.
In the end I got an excellent part exchange deal and could not be happier.
Once again Demetrios made the whole process simple. Highly recommended.

2026年3月25日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Christine, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Very helpful and efficient advice

Very helpful and efficient advice and assistance from salesman, Demetrios Anaxagorou. Kept me regularly up to date on progress with the delivery of the car.

2026年3月17日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi James, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

I purchased a motorbike it was quick…

I purchased a motorbike it was quick and very easy . The sales team were extremely helpful and friendly

2026年3月20日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Rohull, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち4の評価

Service received from Brayleys Honda Romford

Bob and Jamie has been excellent in providing good quality service throughout. Although there were some hiccups during sales process but with help of Bob they were sorted.

I think Honda prices and offers should be more stronger as car market is very competitive.

Also need a reception desk to welcome customers and help with facial they need.

Apart from that Honda cars are excellent and a pleasure to drive. A bit more work on wind noise is required when over 60 mph.

Thanks I will look forward to hear form you in future. Thanks

Syd.

2026年3月21日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Syed, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

5つ星のうち5の評価

Major road works surround the Romford dealership

A phone call with an early warning regarding road and traffic conditions around the dealership was very helpful and allowed time to cope with detours.
Pleasant, welcoming reception with true realistic timing given for the work to be finished.

2026年3月24日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Serviced and MOT

Serviced and MOT’d my car in under 2 hours. Washed the car too. Danielle was very helpful as always

2026年3月20日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Spencer, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち5の評価

Excellent sales at Brayley Honda

Brayley Honda had the bike model and colour that I wanted in stock. Helder, the salesman, was excellent and made buying very painless, all the details were explained, delivery organised for when I wanted it, calls and txts throughout to ensure all well and that I was happy. Very good service thanks.

2026年3月10日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Brian, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Service Recall and MOT

Service, recall and MOT all done within 4 hours - pleasant and efficient service.

Marred by trying to contact Brayleys by telephone for the past 2 days to arrange an extended service plan, more than 20 attempts so far with 'lines temporarily busy' the reply each time !!!!

2026年3月16日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Peter, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Amazing experience

Amazing experience buying a used Honda 125cc bike from the guys at Brayleys. Jason and Viktor were super helpful and efficient without pushing me to purchase. They set a very friendly and relaxed environment for me. Thanks again to you both for all the extra advice and for taken the time to make sure I know what’s what. I’ll be sure to update you as I ride the bike up to Scotland 💪

2026年3月12日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Stephen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Brayleys Romford Honda Rebel CMX 1100T

From beginning to end, Jason made the whole experience of buying this bike online, sight unseen, very easy.
He was also very helpful in recommending where I could get some additional parts that I wanted fitted prior to taking delivery of the bike.
I was worried that living in Scotland and getting the bike delivered from Romford might prove difficult and expensive, but I was wrong on both counts, and Karl the driver arrived right on time in the 1hr slot he gave me.
The bike was exactly as described and in very good condition.
A great experience all round, would definitely recommend.

2026年3月3日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Stuart, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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