Brayleys Cars - Brayley Honda Ruislip レビュー 

702
•
TrustScore 5段階評価の4.5

4.6

Victoria Road, Ruislip, HA4 0LJ London, England, GB

•

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5つ星のうち5の評価

Maria Nagy your service rep. was very knowledgable, helpful and pleasant to speak too. The overall experience was very good with collection/return and wash/vac. added to the Service and MOT. as per... もっと見る

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5つ星のうち5の評価

Honda arranged for my car to be picked up from my home which is a plus . An addition to the service was a video sent by the mechanic showing my car being serviced and detailing what needs fixing. I wa... もっと見る

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5つ星のうち5の評価

recently bought a 2017 Honda Civic Sport Plus and I’m very happy with the car and the service I received. Adrian provided excellent customer service and made the whole process very easy and strai... もっと見る

企業が回答しました

5つ星のうち5の評価

I've been coming to Brayley Honda Ruislip now for 10 years. The customer service I received on this occasion was nothing short of outstanding. The service advisor that was dealing with me (Mar... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. ・
  3. 自動車修理店
  4. 中古車ディーラー
  5. 中古車部品店

当該企業による記述

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


連絡先

  • Victoria Road, Ruislip, HA4 0LJ, London, England, 英国

  • 020 8845 3551

4.6

優良

TrustScore 5段階評価の4.5

702件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 27%に回答しています

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4.6

すべてのレビュー

(702)

過去12か月のレビュー数: 3,418件

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5つ星のうち5の評価

Always been very happy with service…

Always been very happy with service given.

2026年10月21日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Abdul, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち5の評価

Service was excellent

Service was excellent. Fully informed every step. I loved the video link of work required

2026年10月16日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Kaz, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Smooth process and the car looks to be…

Smooth process and the car looks to be in great shape. The complimentary wash and valet is greatly appreciated.

2026年10月14日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Jake, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Excellent Customer Service

I've been coming to Brayley Honda Ruislip now for 10 years. The customer service I received on this occasion was nothing short of outstanding.
The service advisor that was dealing with me (Maria), went through everything that would be done on the day. A walk round video of the car was made to record any damage etc, an excellent addition for peace of mind.
She also mentioned that my car would receive a courtesy 20 min wash before the service. I left the car to be picked up later that day.

A health check video and report was sent to me within a few hours, after which Maria called me and ran through what needed doing. She was very professional and thorough.
When I went to collect my car, Maria took payment and went through some price of parts that I had requested. She then asked for my service book to stamp, which I had forgotten, but assured me it would get stamped if I popped in whenever convenient.

All in all, a very pleasant visit to Brayley Honda Ruislip. I look forward to my service next year. Keep up the good work Maria.

2026年10月9日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Abs, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

All good

All good, good and friendly service, helpful staff.

2026年10月7日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Alison, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

The Honda service experience

I think that thr service advisor Amy took the whole experience customer service to a new level.

2026年9月30日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Brian, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

First Class Service @ Honda Ruislip

the knowledge of the staff member and the efficiency in which they managed my booking.

2026年10月1日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Jennifer, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Very good service and work…

They were well prepared on arrival,efficient hand over and information, clean pleasant enviroment to wait in. The work was carried out quickly and car returned clean

2026年9月29日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Steve, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち4の評価

Mot and service

Had service and MOT on my Jazz. Used Honda Ruislip for many years.
Sad that they have stopped the collection/drop off service…..they now charge £50 for this!
Was very shocked when they wanted to charge nearly £250 to replace the spark plugs - obviously I declined.
Courteous staff as usual

2026年9月28日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Jane, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

5つ星のうち5の評価

Good and Bad results

I have given the Service Department 5 stars. This was my 1st year service. The service was excellent. Everyone in the service department was very helpful. But they parked my car in a position that caused me to scrap the passengers side. The damage will now need to be repaired.

2026年9月28日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Jean, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Polite and very helpful

Polite and very helpful

2026年9月28日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

well looked after by your staff

well looked after by your staff
Honda is value for money which I have been driving for last 10 Years
recommend any time

2026年9月25日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Narendra, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち5の評価

Very efficient experience

2026年9月24日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Paul, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち5の評価

Great service

As always, Brayleys staff are extremely knowledgeable & helpful. I've been a customer here for many years & would recommend them to anyone.

2026年9月23日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Rosemary, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち5の評価

Good Experience and the Car Wash is Back

I took my car in at Brayley Honda Ruislip for Service & MOT early in the morning and Preet Shah who dealt with me was very friendly, he answered all my queries and handed back my car at its earliest as requested.
My car was completed very quickly and it was handed back to me midday and it was even vacuumed and washed which i was very happy about it, as i was told over the phone when booking in my service that they have stopped doing the car wash, but now i am glad that they have brought it back, even though the vacuum and wash was only 20minutes but it was better than not having it cleaned after a service and driving it out of a show room. My friend who got their car serviced and MOT 3 months ago didn't get their car washed as Honda said they have stopped it and she was very upset and jealous that i had it.
When i got home i checked my service book and noticed that they have forgotten to stamp and date my service book so i contacted them straight away, they apologised and told me that i can just pop in anytime when i am nearby to get it stamped. I asked if i can get it stamped on my next service as i don't live locally and they said that it was fine as they have the record of it.
So only slight issue of forgetting the stamp on the service book but overall it was a good experience.

2026年9月22日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

MOT and service all done

MOT and service all done.
Happy with the work done. Car feels like new.

2026年9月23日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Joan, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Excellent work ad service

Excellent work ad service
Very helpful ad polite receptionist.

2026年9月23日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Good experience

Good experience. Gary Foxley was helpful and professional. No complaints.

2026年9月18日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

I have a two year service plan

I have a two year service plan. I am over 80 so it is very helpful to have my car collected and returned, very clean, after my annual service and MOT. The service department contacted me prior to collection, kept me well informed about progress during to day and kept me informed as to when the car would be returned.

2026年9月17日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Bob, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

My car service and MOT were performed…

My car service and MOT were performed very quickly. Staff were courteous and helpful and there is a lovely waiting area with beverages.

2026年9月16日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Joanne, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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