Brayleys Cars - Brayley Honda Ruislip レビュー 

702
•
TrustScore 5段階評価の4.5

4.6

Victoria Road, Ruislip, HA4 0LJ London, England, GB

•

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5つ星のうち5の評価

Maria Nagy your service rep. was very knowledgable, helpful and pleasant to speak too. The overall experience was very good with collection/return and wash/vac. added to the Service and MOT. as per... もっと見る

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5つ星のうち5の評価

Honda arranged for my car to be picked up from my home which is a plus . An addition to the service was a video sent by the mechanic showing my car being serviced and detailing what needs fixing. I wa... もっと見る

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5つ星のうち5の評価

recently bought a 2017 Honda Civic Sport Plus and I’m very happy with the car and the service I received. Adrian provided excellent customer service and made the whole process very easy and strai... もっと見る

企業が回答しました

5つ星のうち5の評価

I've been coming to Brayley Honda Ruislip now for 10 years. The customer service I received on this occasion was nothing short of outstanding. The service advisor that was dealing with me (Mar... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. ・
  3. 自動車修理店
  4. 中古車ディーラー
  5. 中古車部品店

当該企業による記述

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


連絡先

  • Victoria Road, Ruislip, HA4 0LJ, London, England, 英国

  • 020 8845 3551

4.6

優良

TrustScore 5段階評価の4.5

702件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 27%に回答しています

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4.6

すべてのレビュー

(702)

過去12か月のレビュー数: 3,418件

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5つ星のうち5の評価

I needed to have an emergency…

I needed to have an emergency appointment for my vehicle and the staff were very helpful and saw to it that I got the earliest appointment available. I

2026年7月17日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Margaret, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Amy Smitheman was great

Amy Smitheman was great
Courteous respectful kind and very good at her job

2026年7月16日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Khawaja, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Very helpful and efficient sales…

Very helpful and efficient sales process. Made as straightforward as possible. Good communication with the customer.

2026年7月14日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Margaret, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち1の評価

After 15 years standards have fallen

I have had my car serviced hear for approx 15 years.

Your priorities seems to have changed from giving good service to one of maximising your opportunity make money from your customers, whilst reducing the service.

Given my experience I probably won’t buy another Honda.

2026年7月15日
自発的なレビュー
5つ星のうち5の評価

Saved by an angel

I unfortunately had a hypo while waiting for my MOT to be completed, the young lady on the reception noticed that I was in trouble, and she ran all the way to Lidl,then ran all the way back with a pack of Mars bars.
She probably saved my life.
I'm sorry I didn't get her name,however I did call her an angel.
Thank you angel, so,so much for your kindness.
Brayleys Ruislip branch

2026年7月14日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Daniel, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Air Con repair

From communication to receiving the car everything was very professional.
Good service and great customer service
Thank you team

2026年7月1日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Allen, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Honda and Honda services is very good

Honda and Honda services is very good. It might be expensive but it is worth it. We have been with Honda for about forty years. The car is good and the service is great.

2026年6月29日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Ugo, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

It was swift and smooth

It was swift and smooth, such good staff who respected and helped.

2026年6月27日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Ashok, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Great experience I had at Brayleys was…

Great experience I had at Brayleys was sent the video of my car. It showed me all parts of my car tyres, brake pads etc. I have never experienced this before and it good to know what fault my car has. Got everything fixed that was needed. Service MOT and extras. Thank you Preet

2026年6月25日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Pravina, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Excellent service

I bought a used car from Brayley Honda Ruislip.
Julian made me very welcome and explained everything about the car; he was very patient as I asked various questions. I had so much confidence and bought the car.
Thank you, Brayley Honda Ruislip, for the wonderful service I received

2026年6月16日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Jeffrey, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Honda Ruislip are brilliant…

I bought my Honda Jazz from Honda Ruislip and the lovely salesperson Angela Powrie. Her customer service was outstanding, so friendly, helpful and honest. When I collected my Jazz the following week all the paperwork was explained clearly. It was all a very enjoyable experience. Thank you Angela.

2026年6月11日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Deborah, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Excellent Service

Maria provided an excellent level of service throughout the process.
She went above and beyond to assist me by coordinating with the service engineer and ensuring my car was returned on time.
She also provided helpful information regarding the necessary repairs and shared contact details for further assistance.

Maria was very polite, friendly, and professional at all times. I truly appreciate her support and outstanding customer service.

2026年5月13日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Bala, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち4の評価

Used Brayleys Ruislip for many years…

Used Brayleys Ruislip for many years buying 2 cars from them.
Always like their customer service & trust them with advice,etc … and Honda make great cars !

2026年5月18日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Rob, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Wonderful Angela

Have just purchased a three year old CRV with wonderful Angela Powrie looking after me. Angela has been fair and honest throughout (pretty well the price I wanted for my last CRV in p/ex), but more than that , she volunteered to fix a couple of issues with the new CRV.
All the paperwork was completed and ready for the handover. And an enjoyable chat about all sorts of other things going on in the world, haha. Well done Angela, and who knows, I might be back for an ungrade in three years .

2026年5月14日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Peter, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち4の評価

Service and MOT for our Honda CRV

Service and MOT for our Honda CRV. Very pleased with the efficient booking service and helpful staff on the service desk, communication was great throughout.

2026年5月12日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Mr Taylor, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち4の評価

Restart the post service car wash

Good Advance booking system & video review of my car by technician excellent however I was most Disappointed the after service car wash has been withdrawn and replaced by an eco tree planting project I do not support this whacky tree planting project give me back my post service car wash please.

2026年5月11日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi John, Thank you for your review. As part of our sustainability initiative, we’ve removed the traditional wash and vac that used to accompany a service or MOT as part of our commitment to a more environmentally responsible approach. In place of each wash and vac, we now partner with Ecologi to plant a tree instead. It’s a small change, but one that supports a wider environmental commitment. We appreciate your feedback and hope the quality of your service met expectations.

5つ星のうち4の評価

Maria's customer service skills are…

Maria's customer service skills are excellent.

The costs involved in a service have significantly increased which is a big disadvantage.

Previously, vacuum cleaning of the car was included as part of the service which was a big bonus, but this is not now provided.

2026年5月8日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Aung, Thank you for your review. As part of our sustainability initiative, we’ve removed the traditional wash and vac that used to accompany a service or MOT as part of our commitment to a more environmentally responsible approach. In place of each wash and vac, we now partner with Ecologi to plant a tree instead. It’s a small change, but one that supports a wider environmental commitment. We appreciate your feedback and hope the quality of your service met expectations.

5つ星のうち5の評価

I would like to share our excellent…

I would like to share our excellent experience we recently had when purchasing our car at Honda in Ruislip.. The sales consultant Gary Foxley was knowledgeable,professional, answering all our queries & patient whilst explaining the new technology which we had previously little knowledge of.. We do appreciate this great service & would highly recommend anyone looking for a new vehicle to visit Honda in Victoria Road Ruislip.. Many thanks Gary & Honda

2026年5月9日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Geraldine, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Arrived on time and was immediately…

Arrived on time and was immediately seen by Maria and then the car service was started by the technician whilst we enjoyed a cup of coffee. In what seemed no time at all the service was finished and after completing the paperwork we were on our way.

2026年5月6日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち4の評価

All very smoothly done.

2026年5月5日
自発的なレビュー
Brayleys Cars - Brayley Honda Ruislip ロゴ

Brayleys Cars - Brayley Honda Ruislip からの回答

Hi Colin, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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