Brayleys Cars - Brayley KIA Dunstable レビュー 

538
TrustScore 5段階評価の5

4.8

Houghton Road, LU5 5BF Dunstable, Bedfordshire, GB


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5つ星のうち5の評価

Visited to look at a kia stonic..Oliver Tomkins the sales guy gave me all ofthe information I needed to decide to have that particular car. A test drive was had the decision was made..Oliver kept... もっと見る

企業が回答しました

5つ星のうち5の評価

I made a visit to Brayleys to have my Motability car serviced. I had a waiting appointment and when I arrived I was offered a choice of hot and cold drinks and was seated in a very comfortable chair.... もっと見る

企業が回答しました

5つ星のうち5の評価

Just had my Kia Ceed's annual service, plus some other minor work, done at Brayleys Dunstable. Very easy to request a suitable appointment. Confirmation of appointment very quick. Online check-in also... もっと見る

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5つ星のうち3の評価

Car service was fine. It’s 18 month old so wasn’t expecting problems. However I have a real issue with my inner screw petrol cap jamming even though I leave it quite loose. When car gets hot it jams a... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車修理店
  3. 中古車部品店
  4. 中古車ディーラー

当該企業による記述

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


連絡先

  • Houghton Road, LU5 5BF, Dunstable, Bedfordshire, 英国

  • 01582477500

4.8

優良

TrustScore 5段階評価の5

538件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 31%に回答しています

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4.8

すべてのレビュー

(538)

過去12か月のレビュー数: 3,026

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5つ星のうち5の評価

Breath of fresh air at the Dunstable/…

Breath of fresh air at the Dunstable/ Houghton Regis Kia. Handled warranty and good will repairs expertly. Clear communication at all times. Special thanks to Jordan Langley on the service desk.

2026年6月12日
自発的なレビュー
Brayleys Cars - Brayley KIA Dunstable ロゴ

Brayleys Cars - Brayley KIA Dunstable からの回答

Hi Richard, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Had a service at Dunstable KIA today…

Had a service at Dunstable KIA today and the service was great, friendly staff and very helpfull garage.
My car needed a fluid leak fixed following the service and rather than coming back they fixed it for me there and then. Cant fault the staff here ive always had a good experience and they always go above and beyond for me. Thank you all.

2026年6月12日
自発的なレビュー
Brayleys Cars - Brayley KIA Dunstable ロゴ

Brayleys Cars - Brayley KIA Dunstable からの回答

Hi Angela, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Motability Car ordered and picked up in 4 days!

Peter was extremely helpful going above and beyond to supply us with a Motability Car for collection in a few days. We needed a car quickly due to illness and he talked us through the process making us feel at ease. Would thoroughly recommend Brayleys (Dunstable) for customer service, reliability and excellent vehicles.

2026年6月10日
自発的なレビュー
Brayleys Cars - Brayley KIA Dunstable ロゴ

Brayleys Cars - Brayley KIA Dunstable からの回答

Hi Elizabeth, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Was seen by Georgina who booked me in…

Was seen by Georgina who booked me in for my KIA 20k service.
Very experienced and professional lady.She even directed me to the coffee machine and biscuits 👍
Great customer service all round and job done.
Many hanks
FRANK

2026年6月10日
自発的なレビュー
Brayleys Cars - Brayley KIA Dunstable ロゴ

Brayleys Cars - Brayley KIA Dunstable からの回答

Hi Francis, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Excellent service again

Excellent service again. My work schedule changed, which meant I arrived early to collect a courtesy car (which was not ready). Jordan located a replacement for me, and I was soon back on the road. My own car's service and MOT were completed ahead of schedule, and I collected my car nice and early the following day. As I said last year, with service like this, I will be back.

2026年5月21日
自発的なレビュー
Brayleys Cars - Brayley KIA Dunstable ロゴ

Brayleys Cars - Brayley KIA Dunstable からの回答

Hi Terance, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Car Service

Two Service Advisors, Jodie Harbour-Brown and Tom Palmer were excellent. Tom was able to explain a query that I had on my service last year with a different KIA garage. Tom was knowledgeable, patient, reassuring, overall impressive. The video engineer was also precise and unhurried. Overall a much better experience than I had last year at the other garage.

2026年5月19日
自発的なレビュー
Brayleys Cars - Brayley KIA Dunstable ロゴ

Brayleys Cars - Brayley KIA Dunstable からの回答

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち4の評価

Good service from workshop but

Good service from workshop and was done in a couple of hours i.e. before lunch. I was informed by customer services that the car was on its way for its wash and they would be in touch again once it was ready to collect. I never received this phone call and I had to ring several times during late afternoon to find out whether it was ready. Shame this is why only 4 stars given. However, would like to say customer services are always very polite and pleasant to deal with and the car came back so clean.

2026年5月15日
自発的なレビュー
Brayleys Cars - Brayley KIA Dunstable ロゴ

Brayleys Cars - Brayley KIA Dunstable からの回答

Hi Fiona, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

5つ星のうち5の評価

I had all is needed to know with the…

I had all is needed to know with the help of staff.

2026年5月12日
自発的なレビュー
Brayleys Cars - Brayley KIA Dunstable ロゴ

Brayleys Cars - Brayley KIA Dunstable からの回答

Hi Modista, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち4の評価

Good service

2026年5月13日
自発的なレビュー
Brayleys Cars - Brayley KIA Dunstable ロゴ

Brayleys Cars - Brayley KIA Dunstable からの回答

Hi David, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

1st car service

Very quick &efficient. Sent video o n health check on car.option to have car washed.
Collected car same morning service book e.t.c. all stamped up.
Very polite & helpful staff.

2026年5月6日
自発的なレビュー
Brayleys Cars - Brayley KIA Dunstable ロゴ

Brayleys Cars - Brayley KIA Dunstable からの回答

Hi Dave, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Good availability of service…

Good availability of service appointments and Quick service. Staff was helpful and provided excellent guidance and reassurance on the phone before booking the service

2026年4月23日
自発的なレビュー
Brayleys Cars - Brayley KIA Dunstable ロゴ

Brayleys Cars - Brayley KIA Dunstable からの回答

Hi Pat, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Excellent service

Excellent service, had a little wait to begin with but apparently that was the new system, but vehicle was serviced and washed in under 2 hours from drop off too pick up.

2026年5月5日
自発的なレビュー
Brayleys Cars - Brayley KIA Dunstable ロゴ

Brayleys Cars - Brayley KIA Dunstable からの回答

Hi Reef, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち4の評価

a good experience

This was a good experience. The service staff were polite and positive a pleasure to deal with.

2026年4月21日
自発的なレビュー
Brayleys Cars - Brayley KIA Dunstable ロゴ

Brayleys Cars - Brayley KIA Dunstable からの回答

Hi Jan, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

The customer service was amazing

The customer service was amazing. Fiona and her team kept me updated throughout.

2026年5月1日
自発的なレビュー
Brayleys Cars - Brayley KIA Dunstable ロゴ

Brayleys Cars - Brayley KIA Dunstable からの回答

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Amazing experience very easy going and…

Amazing experience very easy going and straight forward no messing about! 5* from me

2026年5月3日
自発的なレビュー
Brayleys Cars - Brayley KIA Dunstable ロゴ

Brayleys Cars - Brayley KIA Dunstable からの回答

Hi Ryan, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Great dealership

Great showroom plenty stock Peter was super helpful not rushed gave you all the time you needed very knowledgeable Have dealt with this site for many years (excellent service)

2026年4月19日
自発的なレビュー
Brayleys Cars - Brayley KIA Dunstable ロゴ

Brayleys Cars - Brayley KIA Dunstable からの回答

Hi Joseph, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Great Purchase Process.

We bought a brand new Kia Sportage for our daughter from this garage. Peter Deans was outstanding in every way, from ordering the car to purchasing it. Nothing was too much trouble for him. The hand over was not rushed, he explained all the car’s features in a clear way. Such a different experience from one of the other Kia dealerships locally. We felt safe and comfortable in dealing with him. A fantastic experience.

2026年4月30日
自発的なレビュー
Brayleys Cars - Brayley KIA Dunstable ロゴ

Brayleys Cars - Brayley KIA Dunstable からの回答

Hi Janaine, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Courteous and efficient

Courteous and efficient

2026年4月29日
自発的なレビュー
Brayleys Cars - Brayley KIA Dunstable ロゴ

Brayleys Cars - Brayley KIA Dunstable からの回答

Hi Angie, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Car service

Easy to book appointment, staff very efficient, communications good, satisfied with the work done. Overall very good service.

2026年4月28日
自発的なレビュー
Brayleys Cars - Brayley KIA Dunstable ロゴ

Brayleys Cars - Brayley KIA Dunstable からの回答

Hi Alan, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Amazing staff

We dealt with Herman to get our motorbility car and he made it such a smooth easy process. We cannot thank him enough! Such amazing staff at Kia🤍

2026年4月28日
自発的なレビュー
Brayleys Cars - Brayley KIA Dunstable ロゴ

Brayleys Cars - Brayley KIA Dunstable からの回答

Hi Becca, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

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